Favia is great, but the staff is unprofessional. I have been waiting for the results from a scan…read morefor over 3 weeks. I have called numerous times to get the results. I even have a call into the hospital to find out the results.

The Doctor and his assistant are great! Wouldn't trust anyone else and tried other Dentists and…read morehygienists that didn't explain anything. However I can never get my teeth cleaned because the front desk tells me it will cost $700 for one cleaning. Why? Does it include ex rays? They don't know! They don't know if they take my insurance either. The insurance company said they should pick up 80% of the cleaning. They said they would have to bill me first then find out later.

Well, I've got to say I love my Dr. Brian Chudik, i've been a patient of his for approximately 20…read moreyears. The problem is the Hospital, works for the Advocate, group. In recent years they've gone to a telephone system where I believe they answer your call out of State. You have to put your birthdate in First so they can route you to the right people and then when they do that you gotta tell them who your doctor is, what your birthdate is again and you have to leave a message and they never ever, ever contact you back. I physically had to make an appointment with the doctor just so I can ask him a question because there's a problem with one of my prescriptions. In my opinion, this is ridiculous. Years ago you could call the doctors office and they would usually get back to you later on that day but not anymore. Corporate America is taking over everything and they are destroying it in the same breath.

The last review by Kevin A. is very accurate. Beware this office. I have used their doctors for…read moreyears but will never set foot in their office or any Advocate office after my most recent experience. A few quick points: - They are extremely expensive: A simple diagnosis of a sinus infection, which I told then I had, five minutes with the doctor cost $179.00. That is with medical coverage from a Fortune 500 company. - They are well known to charge outrageous prices: As I said, I had been going there for years but something has really changed. After being overcharged I started looking for a new doctor using my health plan. One tool compared average area costs for common appointments against the individual office they were reviewing. This Advocate Medical Group's office was 70% HIGHER then even the area average in Algonquin. This is a con-job. - They will not respond to your requests without constant pressure: Kevin A. had the same experience I'm having. They are totally unresponsive. Their tactic is to avoid you. Avoid this office like the plague. Avoid Advocate as a whole if this is how they run their business.

I've been a patient of Alpine Family Physicians, now Advocate, for over 20 years! In this, I have…read moreseen Dr. Ahmad most of that time, as well. Dr. Ahmad is very good. He pays attention to details, remembers (or takes notes) on personal conversation, and has a good bedside manner. He tends to give standard treatments for diagnoses, but this is adequate for the little I've needed. He would get 4-5 stars. The office was once very responsive, but now that it is part of Advocate, is tedious and far from responsive. It takes two weeks to get anything by mail - prescriptions or results. This seems to be that mail has to go through some kind of corporate mail room. It makes no sense, but has been consistent, and has been an issue at least the past two years with no resolution. The billing seems awkward, though in the end, fair. The facility does have most of what one would need, including ACL for blood work, on premises.

Please stay away from this practice. The practice is mostly made up of Physicians Assistants and…read moreyou will rarely see a Doctor! I was out of work for over 6 weeks and in agonizing pain due to the multiple misdiagnosis including sending me to a surgeon to have major surgery. Needless to say I never needed the surgery. A lay person would have had more common sense then the treatment plan they laid out for me. I had to keep going back because I was on an HMO plan and they were handling my disability claim at the time. I am so glad I followed my instincts and insisted they send me to a specialist, who finally diagnosed my condition, which by the way was all due to the medication the PA prescribed. I highly considered filling a law suit. In my opinion their was malpractice and a lack of training which resulted in unnecessary pain and suffering which could have been avoided.This experience left me scared and financially vulnerable. I hope to find a practice I can trust again.

I made an appointment with Dr. Kapur based on a misleading listing under Ophthalmology with…read moreAdvocate Health Care in Illinois. I expected the full diabetic eye exam, including eyeglass prescription, for the $40 copay I pay specialists. Instead, the front desk told me they would bill me for $80, and I learned in a text today that "You need to get (the prescription) from an optometrist or comprehensive ophthalmologist." I will not pay the $80. I did not receive the services I needed.

Dr Kapur is an excellent doctor. I have been seeing her for many years and with her knowledge and…read moreexpertise, my wet AMD has definitely improved . I would absolutely recommend her. She is also a very kind person, we have had many nice conversations.

The doctor my husband saw was great. The problem lies with the Billing Department. An overpayment…read moreon the account was made in April......and still no refund. First it's 6 week to receive the check, then it's 2 more weeks, then it's the check is on it's way, then it's the check hasn't been mailed, then it will be sent out Friday, July 26th and still no check. The Supervisor Anna in billing has been contacted four times and she says there is no one to talk to but her. She finally gave us a check number to watch for - still watching! How in the world do you get money back they should not have kept in the first place? Shame on us for paying the invoice promptly and actually more than was due.

Rude staff. People started working on me without telling me their name or what they were doing. Dr…read moreSeeds was ok, but I don't think he checked the lengthy health history form or my list of allergies. There was no discussion of risks of the procedure I was about to undergo. When I called back because I was in pain, the receptionist actually laughed while explaining that the pain was normal! Just horrible.

We like Dr. Beckerman. I've been bringing my son here for about ten years. While his behavior can…read morebe a bit odd, and he does like to talk - he seems very intelligent, and I trust his judgement. I think he tries to educate his patients (and parents) while there, and let them know what he thinks is going on. The office is full of nurses and ladies at the front desk. The ladies are usually friendly, and listen to what you need. The office itself is bright, and clean. There's a series of small, private exam rooms. The office has always been able to accommodate getting us in when needed. I'm a bit attached to Good Shepherd Hospital and associated buildings. I have come to the Good Shepherd facilities since I was a kid, myself. My own pediatrician was in this same Doctor's building. I started bringing my son here when we lived in Algonquin. We moved to Buffalo Grove about 5 years ago, and I STILL make the drive out to Barrington to see him, which goes to show how much I like him - because it's quite a drive to get there. Would I recommend Dr. Beckerman?ABSOLUTELY.

Sadly...my review is negative for Dr. Beckerman. I will preface this with saying that I had high…read morehopes for a solid relationship with my new pediatrician and it wasn't to be. In a nutshell, Dr. Beckerman, while having a positive and upbeat manner, completely missed a diagnosis of strep throat in my daughter. I went in on a Monday morning, my daughter had had a temperature of 101-103 for 3 days and coughing and a sore throat. He told me she was "basically fine" and that whatever she had, it was a virus and it would "play itself out". I was surprised by this and told him I was sure there had to be something, as my daughter was wanting long naps and telling me it hurt when she swallowed, etc. He laughed it off, gave me mini-lecture on viruses and told me that she could go back to school the next day if she had no fever. I thought, well, hell, he's the doctor....ok. So we went home and her fever did go away and so I sent her to school the next day, even though she still had a sore throat...but it's the second week of school and she was dying to go back. On Tuesday, I called the doctor again and spoke to his nurse that assured me, that it was most likely still a virus and that if she still had a fever or sore throat by Friday, to give them a call. I was dubious, but hello, they are the professionals, right? By Wednesday, the sore throat persisted and she was starting to cry when she was swallowing...and she'd developed hives. Whoa... Took her to immediate care, where they were baffled as to how Dr. Beckerman had missed the redness of the throat and swollen glands. I mentioned that he didn't look at her throat and they shook their heads and suggested we talk to him about her having strep now. I get that doctors aren't God, of course not! But...Dr. Beckerman rushed through the appointment, didn't really listen to what a mother was trying to say...we are the best advocates for our children, and we know them best. He ignored my suggestions and essentially told me that he knew better. But he didn't. And my daughter was sick for two extra days because he was WRONG. And she exposed all the kids in her class and on the bus and guess what? Now *I* have strep and my husband will probably be next. Frustrating When I called him to talk about this, I thought I'd get empathy and consideration for what happened. Nope. Dr. Beckerman was defensive and talked over my comments. Even went as far as to say that I must not have said anything about her having a sore throat. I was agape at his rude tone and the fact that not once did he ask how she was and if she had improved. No...it was all about him and his repuation. Very sad. I told him that I fgured that we'd go elsewhere and he let me know that he was "fine with that" and hung up. Nice and gee, very professsional. We'll be on the hunt for a new pediatrician...Dr. Beckerman might be more suited to older kids, but I know that he won't be getting our business or the business of anyone who asks my opinion on finding a new pediatrician.

Very happy with the service and care provided. Stopped at the facility to see if they accepted with…read moremy Medicare advantage plan at 2pm and found out they did. They gave me an appointment the same day (4pm) as I had a growth that's been bothering me on my head and a large skin tag on my left side hip area. To my surprise they removed the growth on my head (cherry anginoma ) and the skin tag on my back. The skin tag on my back wasn't covered by my insurance and I was charged $99 to remove it cause it was considered cosmetic but the one on my head was covered. I couldn't believe how simple it was and pain free. Several days later the removal on my back looked infected to my wife and I stopped over and was instantly seen and they did a culture. Luckily the culture came back negative for infection and I'm now fully healed. I recommend this facility and will definitely return if I need anything else.

Tiffany checked me in and was very knowledgeable & friendly. She made me feel at ease. Maciej was…read morevery thorough & explained everything in terms I understood. I highly recommend this Dermatology office!!!

Dr. Korzen delivered my son in December 2016 when we lived in Elgin. I'm expecting baby #2 soon,…read moreand now live in Glen Ellyn, but we make the trip out to Elgin to see her because that's how awesome she is! We did have a scheduling issue a while ago - needed an ultrasound to make sure baby was growing okay, and the secretary screwed up and scheduled it for the wrong day. I had to drive from work in Lockport, home to Glen Ellyn to pick up my husband, and then to Elgin - and she basically just said, "Oops I'm so sorry you can come back tomorrow". Needless to say, I was LIVID... Anyway, the location itself is fine. I don't know why people care about peeing in a paper cup vs. a plastic cup. It's not a big deal. And there's always lids. The other doctors are also great. I've seen most of them over the last couple of years. But like I said, Dr. Korzen is why we go back. She's easy to talk to, jokes around, and I feel very comfortable with her. She never makes me feel silly about any concerns I may have. My mom and sisters were with me when she delivered my son, and they were all so impressed with her! I just wish I could see her and deliver a bit closer to home lol. But for us, the distance is a small price to pay for how comfortable and happy we have been with her.

They do not care about you. Know what you're setting yourself up for…read more There seems to be a patient "culling" happening, as I've read multiple reviews of similar circumstance, as well as discriminatory practices happening with some pregnant patients. I am one they cut loose. I decided they don't deserve my silence. As every other negative review says, the office staff is rude and despondent. I called in August to set my annual well exam, and was told they had nothing available until December. 4 months!?When I check in, I'm called to the desk and rushed through some digital release forms to sign. One of which was the use of recording software the doctors now use to record your conversations in the room. The language was very vague- so I questioned if it involved AI. She confirmed it does. I declined the release. (AI software in medical practices, ESPECIALLY women's health should concern everyone, given the political climate and this country's squishy feelings on women's right to bodily autonomy.) Then, a woman escorted me to a room where she reviewed health history, asked me again about the AI tool, (declined again), and before she left, asked "Is there anything you wish to address with the doctor?" This is important, because it's a set up to change your "well exam" appointment to "concern" appointment. It's coded differently, and billed at a higher rate, so I later find out. I said yes, and disclosed my topic of discussion. 20+ minutes later, Doc rushed in, and I talk to her about a common topic I had been reading about my current lifestage as she was doing my exam. I wasn't asking for diagnosis- there was no special test or exam required, simply questioning route of treatment would be better suited for me in this milestone. We had a good, albeit rushed conversation... and after 4 years of trying to figure this out on my own, I finally felt validated and relief that I might start feeling more like myself again. On my way out, the lady at the desk was annoyed that I interrupted her conversation to check the pharmacy she had on file for me. A month later I'm sent a bill for a co-pay. My insurance has no co-pays for annual exams, so I sent a question in the portal, asking if it was mistakenly coded wrong. I was told the "discussions addressed in my appointment fell outside the parameters of a well exam visit." I challenged them on this. I scheduled it as a well exam, 4 months ago. My questions were 100% normal for my age. You mean to tell me that once you're done having babies, you're not allowed to ask ANY questions outside of paps and mammograms without an additional paywall? This is ageist, predatory, and unethical. There's no disclosure about this caveat. When I said my next step was google and yelp reviews if it was not corrected, they brought the doc into the conversation. She repeated the same explanation and signed off with "I believe a positive patient-physician relationship must be built on mutual trust, open communication, and respect.... Since verbalizing your unhappiness with our billing and coding procedures, I feel you would be a better fit in a different practice. Therefore, I am dismissing you from our practice." Not fully disclosing the use of AI nor informing me of my intended question falling outside a well exam visit were both violations of trust and communication... but because I'm not submissive or mindlessly compliant, I'm not a "good fit." As I reflected these last few weeks, it has become very clear to me that in addition to their billing procedures, their priority seems to lie in turning over as many rooms as they can in a day and making diagnoses and treatment recommendations that are not necessarily in your best interest, but theirs. I have more stories that I now see as missed red flags... bottom line, they don't care about you, only your money and mindless compliance. The messaging in their billing correspondence says "thank you for your business" not "thank you for entrusting us with your care." Says a lot. Find a smaller practice.

my daughter went to the location in Barrington, and we would not even give them 1 star. They were…read moremore concerned about being on their vaccine schedule then addressing the symptoms my granddaughter had at the time and the health issues she was dealing with and felt they did not listen to my daughters concerns about vaccinating while a 2 year old was not 100% well. We felt that injecting her with new viruses while sick would not be a smart move as we wanted to isolate any new symptoms possibly caused by these vaccinations.

The nurses are condescending and rude like they know what is best for your child over the parent…read moreadvocating for their needs. There is more than one way to do healthcare. When I spoke to the office manager Wendy about it, she backed up the nurse and didn't seem to mind what kind of poor attitude the staff has. Reading through other reviews made me realize I'm not the only parent that has been talked to this way and dismissed by the office manager. The doctors are good, but they aren't aware of how their nurses and office clerks are to their clients. Like many others, I'm pulling my kid out of Children and Teens Medical Center. To be immediately lectured over the phone with a condescending tone when I asked for a second option to getting my kid treatment was the final straw. Wendy Lembke doesn't care how her staff talks to anyone. It's all about money. Don't bring your kid here.

Doesn't know how to properly diagnose stress fractures more concerned whether you stretch enough…read more Using night splint for too long Will cause you permanent strain injury. Never coming back here

I have been seeing Dr. Flood for over 15 years. He has provided treatment for multiple foot…read moreproblems, including surgery on my left foot, plantar fasciitis, and arthritis. He has always explained what is happening to cause my pain, provides options for treatment, and ensures that I know what I need to do at home to help take care of the issues. The office staff has generally been very good about greeting me when I come through the door. I've not had any issues with any of the staff. I don't feel disrespected or ignored. Overall I'm happy with the care I have received over the years. Dr. Flood is the best doctor I have and I'm grateful to have a doctor that genuinely cares about his patients.