Their end-of-season sale is outrageously cheap. I was only shopping for a dress, and ended up…read morebuying 2 jeans, 2 name brand sweaters, a knit beanie, a dress, a blouse, and a button-up for my husband for $120 PLUS I received a $20 store credit. My cashier Kathy was super sweet and patient. She gave me an additional 15% off coupon she had available, and also signed me up for the rewards program, which got me another $5 of store credit. My mind is boggled at these discounts. And at the fact that I could even find stylish clothes, because I searched all over the Rushmore mall and found nothing that caught my eye. I wish I could've bought more, but I have to control myself. On a side note, keep in mind which entrance you come in through (shoes vs jewelry), because there are two and it can be confusing if you leave and can't find your car.

Lots of clearance items and great deals right now! I've been to this store a few times for in store…read morepurchases and online pick ups. The Customer service has been wonderful every time! The store is very clean and there is a huge selection of women's clothing/athletic wear to chose from!

Michael was top notch in my book. This gentleman helped me out in the most respectful and most…read moreprofessional way it blew my mind. I was there for a couple of things. No worries, he stayed with me and was very helpful. Everything you try on he puts on you himself. He analyzes the fit, look, and color to see if it is a good look or if it matches your hair, skin tone, and eyes. I was very impressed. another very small thing which may not seem big to anyone, but he shook my hand as I came into the store. This guy is true blue professional. I am leaving town for a bit but when I get back I will be heading to Michael to fill my wardrobe. I trust this guy to set me up good. Just be yourself when you go in. Michael is very nice and not a snob like I have seen in other stores. So do not be a snob, just be yourself and enjoy the great service. .........Thanks Michael

Since the only mall nearby has the least stores on the planet of the Earth, this Plato's closet is…read moreprobably the BEST shopping you will find in Rapid City. I haven't tried selling anything yet, but I went during a 50% off clearance, and there are a lot of nice pieces of clothing for less than $10. They have both men's and women's clothing, shoes, hats, purses, cell phone cases, etc etc etc

Straight up told me they didn't like my stuff and only will take it if they really liked it, i felt…read morelike it was an unnecessary thing to say. the clothes they buy are things from fashion nova and shein that you could get cheaper just ordering it , they mark up prices too high, dingy clothes.

I would give less than 1 star if I could. My mother spent $199 on a coat and the zipper is bad…read more They won't replace it or give store credit for something else. I know they are in liquidation but their customer service is now terrible.

I was going to purchase a rain jacket but there was insufficient information on the color and the…read morehood (which did not say it was detachable or not). When asked, I got a half baked answer about the hood not being detachable and nothing regarding the color. When you are spening $200 for a rain jacket, you expect there to be details or there are going to be returns.

I know this is a chain store, so chances are my experience here was unique to Rapid City. But I…read morefound this particular Boot Barn to have exceptional service. Here on vacation, I finally decided it was time to purchase my first cowboy hat. I walked in and was immediately intimidated by the amount of hats to choose from. Thankfully, an employee walked up and quickly disarmed my defenses with her kind and jovial demeanor. I then spent the next 20-30 minutes with this employee getting a crash course in the wild world of cowboy hats. She spent that time helping me choose which one suited my purpose for buying one, explained what I should be looking for in a hat, how each one complimented my face and head, which ones looked too small, how to fit them, etc. She knew when I needed some time to mull over a particular one, and was ready by my side when I needed some advice or help. By the way, cowboy hats can be expensive! I had no idea. Some of them were locked in cases like expensive tequila. Which is to say I spent more than I was planning. But I credit my purchase to the help I received from the store employee. She did a great job and was a true salesperson.

called and spoke to employee - said I was driving 50 miles one way but wanted to make sure that…read morethey had in stock a large tall size in a specific brand of shirt before I put 100 miles in a round trip. he indicated that they did indeed have some. But he obviously was too lazy to walk 20 feet to check. So I made the drive and of course they did not have any. What terrible customer service. No more business from me!

I love Scheels and wished there was one in my own state. So when I travel to other states, I always…read morelike to see if there is one in the state I am visiting. This location is in the same plaza as Ross and Boot Barn, with plenty of parking. Scheels in general is a dog friendly store, so I visited this store with my little girl dog and my husband. We were greeted by a few friendly employees when we entered the store. This store is a little smaller than some of the other locations that I have been to, as it did not have a ferris wheel in the middle of the store, but they do have a cafe that sells coffee and tasty sweets. There is also a bowling alley, which cost only $1 for 5 frames. My husband and I ended up playing a round each while we visited. Our visit was fun and pleasant. We enjoyed browsing the store after playing a short round of bowling. If I lived in the area, it is most likely that I would be a regular.

This place is amazing! Plenty of everything from golf to firearms to whatever. Prices seemed fair…read moreand the customer service is number 1, period! After spending around 30-45 minutes here with the wife, we were greeted and asked if we needed any assistance by no less than 6-8 staffers. That's pretty impressive, given these days and times. One thing is fir sure, we will be back.

07/12/15 11:30 am--- I'm never in the mall, but since I was, I decided to see if lids had any new…read moreIndianapolis Colts hats. Walked in, only saw one hat I liked, didn't know if they could order the one I was looking for. But the two workers in a store with no other customers were too busy talking about the microwave Stromboli one of the employees had consumed. I heard that it wasn't very good and the other employee said he would blow up if he ate it because it would not mix well with the left over alcohol in his belly. So I did learn that! Don't want the full court press when I walk in, but a simple hello would have been nice. Also, I think they were employees. Hard to tell as they were dressed like any other 20 something walking around in the mall today. I'll order from the team website when I get home.

They were very helpful and entertaining, they were cool guys. Charlie was awesome help getting a…read morepair of one of the many awesome shoes sold by that store! I recommend these guys if your looking for a new pair of shoes!

They are never open. I went there a week in a row and they were never open. Says they are open on…read morethe maps but they are not open. Tried to call multiple times but no one answered. I was not happy as I was wanting to purchase something to wear on Christmas. I was super upset as I had wasted so much time to keep going to see if they were open and also calling the whole week. My friend and I both kept calling.

Never open. There's a sign to call for an appt, no one ever responds.. my mother and I tried for 7…read moredays to get a response, as there was an item in the window I really wanted to purchase.. crickets.. online it says they're open.. not accurate.. wasted 2 trips trying to get in the shop.. never wasting my energy on this shop again