I picked Leo after reading his reviews here on Yelp. He replied to my inquiry, set up an…read moreappointment and came to look at our LG dishwasher that had been making a strange noise. Within minutes he was able to diagnose the problem, He told me he would look up the cost of the part and get back to me. It wasn't 2 hours later he texted me a price. It was during this time that I realized that it was still under warranty and while on the phone with LG, was texting with Leo to ask questions. I was able to get him set up to be able to order the part from LG for free under our warranty. It took a couple days, but he stayed in contact with me and after a few days of waiting, informed that the part had arrived. We scheduled a time for him to install and he came this morning to do the job. He was quick and efficient and it was about 35 mins and the job was complete. The dishwasher sounds like it did before and we can't be happier with the job. He charged us for his time only, just as we discussed. I hope I don't have to call him again for something else broken, but if I do, won't hesitate. Also, I plan to also share his info with anyone I know who needs an appliance fixed. A true and honest repairman- so rare to find these days. Call him, you won't be disappointed!

Great service, reliable and trustworthy. Was on time and set right expectations with no surprises…read more Also good value and was able to fix the issue on one call

Almost missed condo association's deadline. James was willing to come on Sunday to clean my dryer…read morevent so that I don't need to pay late penalty to condo association. Both external and internal sides of the dryer vent are professionally cleaned by James. Note that certain service provider might charge below market price but only clean from exterior. James spend time cleaning from interior too which requires more efforts.

From the owner: Jjg clean air specializes in professional dryer vent cleaning to keep your home safe and your dryer…read morerunning efficiently. Our expert technicians remove built-up lint and debris from your dryer vent system, helping prevent fires, reduce energy costs, and extend the life of your appliance. Serving homeowners and property managers in New Jersey and Staten Island. We make sure the jobsite is cleaned up after the job is completed.

Annemarie is amazing! I've not been to a laundromat in a while, and AnnMarie greeted me at the door…read morecould not have been kinder than to maneuver me through the proper washing machines and dryers. Fortunately, they had bleach and detergent and dryer sheets that made it so convenient for me not to have to run to the store. I highly recommend this laundromat. Machines are new and clean. Plenty of folding tables. Just a really great experience thank you Annmarie! Your friend from the Virgin Islands doing all her son's wash!

Sorry....very clean staff is very nice. BUT...the most…read moreimportant is that there's NO HOT WATER it's needed to wash white towels and 5th time here and no Hot Water? So I'm sorry to say I won't be returning. I tried....

In the Spring of 2021, I purchased a floor model of a beautiful Weber grill. They gave me a great…read moreprice for it and It is now summer of 2024 and it still works beautifully. They came and delivered it, installed the gas tank for me and I also bought a cover for it from them. They were kind and courteous and I didn't have any issues with this store. I will definitely be purchasing from them again!

Jeff Clayton, one of the owners was EXTREMELY rude to me! He yelled at me, insinuated I was a liar,…read moreand called me a "silly woman", before storming off into the back room, shaking his head all the way. Had my appliance issue not been favorably resolved by the installer, I was fully prepared to sue. My development uses Jamesburg Hardware for appliance replacement and has done so for many years. I have contacted my development's management, informing them of my horrible experience with Jeff Clayton, and asked them to consider NOT using Jamesburg Hardware in the future. As a customer, I expect to be treated with dignity and respect and not yelled at, patronized, or belittled. How I was treated is not the way to conduct business and retain/add customers!

Called to have my washing machine looked at. Technician was on time for the scheduled appointment…read more He was able to diagnose the issue quickly. Unfortunately the cost for the repair parts and installation woild be very high. It would be better to get a new machine. Technician was honest and upfront. Had to be charged for the service call but appreciate the honesty.

Outstanding service. Showed up when he said he would, personable, professional and got the job…read moredone.

I had urgent need of igniter to repair my broken gas range. They had one in supply, held it for me…read more-price was $40-60 cheaper than amazon or other suppliers i contacted-and i could pick it up myself. This enabled me to get it fixed with a visitor from out of town. I highly recommend.

I purchased handles for my Café stove from American Appliance in old bridge, and the parts they…read moresent were defective and did not fit my appliance correctly. I contacted the manager within the 30-day return period expecting either a refund or at least store credit, but instead I was treated very poorly. The manager was rude and dismissive, refused to help resolve the issue, and told me to "call the bank" instead of honoring their return policy or standing behind the products they sold. This was extremely frustrating, especially since the problem was caused by the incorrect/defective parts they provided. I expected much better customer service and support. Based on my experience, I would not recommend American Appliance.

Had an amazing experience with Astre Appliance Service! When the dryer broke and was no longer…read moreworking, Astre Appliance was quick to respond, created an appointment to come and take a look + fixed the issue without so quickly. When the technician arrived, he was able to not only diagnose what the issue was right away but already came prepared with the necessary spare part to fix it immediately. Super quick service. No hassle. Affordable pricing. Based on my experience, cannot recommend them enough if you need your dryer fixed as well! If you live in central jersey and need any type of appliance fix/help, I'd recommend at least giving them a call to get their opinion/quote/etc. Its so hard to find services that are quick and reliable nowadays!

This company is unreliable. Initially didn't show up for a confirmed appointment. They rescheduled…read moreto the next day and didn't charge the service call. Appointment went well. Things happen and they seemed reputable by how they handled it. However, it's now been almost 2 weeks and I am still waiting on the estimate they claim takes 24 hours. I've reached out 4 times by phone and text and no response. Do not recommend.

Vlad was wonderful to deal with. Really nice guy, great communication, very courteous, on time,…read moreneat. He repaired my oven, and was very fair in price and got the job done quickly. Would definitely recommend them!

Vlad was unbelievable. He works in Essex, Morris, Union and Somerset county. Extremely…read moreknowledgeable with detailed solutions.

Very kind man came to help me out. Problem fixed in 5 minutes. He explained thoroughly the problem…read moreand what to do if it happens again.

I would like to begin by addressing my recent 'one' star review of this yelp business account. I…read morewas notified that my review was taken down due to lack of detail. compounded by, I think, the owner of this account said he had no record of me in his files. Last Fall I had an issue with my refrigerator. It was only three years old and stopped maintaining desired cold temperature. When the technician arrived we discussed the problem and he began troubleshooting the issue. Subsequently, he then dismantled the interior of my appliance. Then accessed the refrigerators self diagnostic system. The verdict was, it could be the mother board, but couldn't guarantee that was the problem, but a likely culprit. I decided to move forward with replacing the mother board since the unit was brand new when I purchased this home, three years earlier. After repair was completed ten days later and payment in full for parts and labor. It was apparent the mother board was not the issue and the same problem persisted. I sent a text to Angel Appliance to see if the new part was of any value and I might be prorated for it or any parts that might be useful to Angel Appliance on any future repair that they might encounter ( as I had decided to replace the appliance ). I did not receive a response to my text. After purchasing and installing a new refrigerator, I had a similar issue develop with the new unit. I called my electrician who checked my electrical panel and all was in order. However, the receptacle behind the fridge turned out to be tied in to an adjoining GFI receptacle, a definite no-no according to my electrician and the apparent source of my problem. One of the first, if not the first of troubleshooting considerations. What I've learned... I purchased this home after it was flipped subsequent to a complete remodel. I recommend to anyone who buys a flipped property to do a deep dive into infrastructure during your pre purchase home inspection, especially your electrical components. Thanks yelp, for the opportunity to resubmit a more detailed review. Also I would like to upgrade my previous review to three stars. For four reasons. 1. Yelp's support of their business account holders and their requests for review scrutiny. 2. A valuable lesson in doing in depth research. 3. The opportunity we all have to live and learn via our personal and business experiences. 4. This business account holders vigilance in monitoring his account reviews ( especially the ones that aren't 5 star ). Seriously, no need to get all defensive. I did't correct my review, I simply added more detail at Yelp's request, after my previous one was taken down, So, thanks for the opportunity to post an honest detailed review. I mean you have only three reviews on your page, Also, it wasn't three years ago, it was last Fall 2025 ( and you said I didn't exist in your files ). My point was, since it seems to have escaped you. First things first, had you done troubleshooting the simplest thing first ( the receptacle ) as my electrician indicated, "Should have been one of the first, if not the very first" thing to look at. We both could have saved lots of time and money. A three star review seems quite adequate. Enjoy! And congratulations 50 years in business!

I paid Pro Crew LLC on December 23, 2025 for refrigerator gasket parts that were supposed to be…read moreordered and installed. The technician told me the parts would be ordered the next day (Dec 24) and that I would receive an update on delivery timing shortly after. Unfortunately, that update never came. Since January I have sent multiple text messages and made numerous phone calls trying to find out the status of the order or request a refund. None of these messages or calls were returned. As of today: * No parts have been delivered * No installation has occurred * No proof the parts were ever ordered * No refund has been issued * No communication has been received After more than two months without a response, I was forced to send a formal demand letter requesting a refund. I hope the company resolves this situation promptly, but based on my experience I would advise others to be cautious about paying for parts in advance

The business has consistently shown poor communication and unprofessional conduct. Despite repeated…read moreattempts to contact them, they have not returned my calls or issued the refund that is due."