Olivia's is absolutely amazing! They have the cutest Mahjong accessories, and their customer…read moreservice is unmatched. They were so helpful in helping us create the most perfect, customizable Mahjong sets. Such a fun experience, and I couldn't recommend Olivia's more!

I've been shopping here for about 2 years and I love their stuff. I recently purchased some bath…read morefizz which I was so excited to try. They super quickly dissolve when I put them on the floor of my shower meaning they don't do what they are supposed to do. The salesperson is always so friendly when walk in to buy something but when I came to return an item his vibe completely changed. He denied a refund which was fine, he was just rude about it and not like his friendly self. Also, make sure you always mention to your customers that you do not offer refund.

Loved our experience the past 2 times working with Bloomingdales Home Store Mattress department,…read morelast summer when we got a Stearns and Foster Estate Firm and then again this year for my Dad, Asteria Firm and Kluft Regent Firm mattresses! Shout out to Charles, the manager in the department, for personalized visit and guidance and to the other lady (so terrible with names ‍) for helping my Dad this time around too! Can't wait to get our two new mattresses delivered soon!

Located in Fashion Island, this store has an abundance of home merchandise with ample variety of…read moregoods for your home. Good luck on finding a sales associate, this store is huge! Every time I go to this particular store, I feel like I'm the only soul around. I'm impressed with their selection of housewares, bedding, towels, home decor, fine china, candles, luggage, beds, and other home accessories you'll stumble upon. As much as I'd love this store and merch selection, it's so sad that it feels empty. Lack of friendly service and for the prices they charge, my experience here was a disappointment. I'm being generous with my 4-Star rating! Very overwhelming with where to begin. This very clean and well thought out layout had potential!

Very satisfied, nice people and fine quality. Everyone must see I'll definitely visit again!!read more

I was in the store today with my daughter for 10-15 minutes and the man working (assuming the owner…read morebased on what he was doing) did not care to greet us or speak to us the whole time in there. He did however wipe down my daughter's drink mark within 10 seconds of her picking up her cup so he was clearly aware of us and watching. It was rude, especially for not saying a peep to us the whole time. Too bad bc the store has great items but I could never support this business. It's giving that pretty woman moment where she felt completely judged and the store clerks were rude when in fact she could buy the whole store if she wanted. Hard pass.

I phoned the store to see if they an item for an upcoming engagement party gift. Crystal loved my…read moreidea and recommended I consider another color combination, never being pushy. Her recommendation was STUNNING!! Thank you Crystal for your patience, creativity and wrapping the gift beautifully!

Beautiful Boutique for curating unique decor and gifts easy to access in Westcliff and personalized…read moreservice.

I've been buying jewelry from May Martin at the Lab since they first opened. I remember when they…read morehad a small pop-up, and I was really excited to support the brand. One of my favorite pieces has always been the Opalite necklace. Over the years I've probably purchased at least five of them. At the time they were around $25, and now they're listed at $48 on the website. Unfortunately, the most recent one I purchased broke within a week or two. I stopped by the shop today to ask if there was anything they could do--whether that meant repairing it or offering a small discount toward a replacement. Nothing was offered, and the interaction I had (I believe with May Martin's mother) felt dismissive and uncomfortable. I was told the necklaces looked tarnished and was lectured about how to care for them. In reality, they had been sitting in a drawer for a year or two because I wasn't sure what to do after the chain broke. I understand that things can break and that policies vary, but customer service matters. Even a simple apology or a small gesture--like a repair option or a 5-10% discount--would have gone a long way toward creating a better experience. Unfortunately, the interaction left me with a bad impression, and I don't plan to return. I'd recommend looking for higher-quality pieces elsewhere.

Such a cute place to find gifts! I bought a brass keychain. Wanted to shop longer but husband said…read morewe had to go. But i saw so many earrings and necklaces I would have liked to get or give. This shop also makes me want to live in a cute trailer! You must check it out!

Megan was super helpful and friendly! They have 10% just to sign up…read morethe smells inside are insane good

The service could have been better. The salespeople didn't inform me that they had additional…read morecandles available for purchase. Both ladies saw me selecting two candles on display, but didn't let me know that I could have purchased brand-new candles in its original box. As I was distracted, I ended up paying for the display items when a new, boxed candles were available. A simple courtesy like this would have reflected better customer service etiquette. I'm glad the candles are also available for purchase at larger stores, where customers have more options and can purchase brand-new candles in its original packaging.

We were wandering around Fashion Island one day and stumbled upon Arhaus. It was perfect timing for…read moreus as we'd just purchased a new build and would need to furnish a whole house coming from our tiny 1 bedroom apartment. Luckily, Zoe was able to help us every step of the way. Most of the time when my husband and I go into a luxury store, we tend to be ignored. We're a bit younger, don't dress that well, and probably don't look like we have a lot of money to spend. As we were test driving some of the couches, Zoe approached us and offered to take us around the store. I don't have the best eye when it comes to design so having someone else suggest some pieces (or just validate my selections) was really nice. She has such a warm energy, it was really a pleasure working with her from the start. We didn't end up purchasing anything that day but throughout the next few months, Zoe continued to check in with us and would always send a note if there was a sale going on. Once we got closer to moving day, we came in store again to have Zoe help schedule our order and the customer service is excellent. Super easy to schedule delivery and you don't get charged for adding items later (which we did multiple times). I'm so grateful we discovered the showroom and had a chance to work with Zoe. I feel so excited to move in to our new home with some beautiful foundational pieces from Arhaus.

I don't know how this place stays in business, but everything is super nice and literally all my…read morestyle! Ghost town inside. Prices are what you would expect. Buy a few things here and a few things at Bob's Furniture, mix it up, and nobody will be the wiser. I greatly appreciate being able to come and look at stuff in person not just online.... For that I'll give them 5 stars! I personally feel less guilty about paying higher price prices when I know they must pay an absolute fortune for rent....

The store is conveniently located in the The District Legacy center in Tustin and I happened to…read morestumble on it as I was waiting for a movie. I was attracted to the clothing on the window mannequin and my daughter drooled over the furniture and decor that were available in the store. I was pleasantly surprised that there would be a furniture store of that type in there. I don't know what the pricing on the furniture pieces were but I did check out the clothing prices and they were pretty reasonable. I did buy a pair of black leggings for $10. The complaint that I have is that while the salesperson was very friendly, after she tells me that all the chandeliers in the store are for sale, she didn't know any prices of those. She told me to put my contact info and inquiry down in their registry and the owner would call me back with that price. 3 weeks went by and I didn't get any calls but I dropped by the store again when I went back for another movie. A different salesperson was there so I asked if he knew the price of that same chandelier. Sadly, the same answer ("No") was given. I told her how I put my name down and that I've been waiting for a response for 3 weeks. She checked that registry (in the same place on the counter) and there was my name, about 10 names above the last name on the list. The funny thing is, there was another person who put their name down with a similar inquiry (price of a chandelier). I'm guessing she didn't get her answer either since she's farther down on the list than I am. The salesperson just said that she guessed that the owner is busy and didn't get a chance to get back to me yet. My advise, check out their clothes and buy what you can take with you that same day and don't hold your breath for a call back if you need one.

Nice sales people =] the clothing and furniture both exude an ethereal, dreamy, yet comfortable…read morefeel and I LOVE IT !!