I can't explain the level of disappointment with this business.
I found a truck I was interested. I asked many questions and went over my concerns then, and again on the date of purchase. One specific question was "has the truck ever been involved in an accident" and I was absolutely assured by the salesman that it had not. I also asked are there any problems with the truck and was told "no". I ended up purchasing the truck after an agreement to repaint the the rock chips on the front hood and bumper. I purchased the truck January 12th. Since, I've noticed the oil pressure is terrible and found out it has been in an accident whereas frame damage is involved. I'm afraid to drive it. Also, to date, the front hood and bumper has not been repainted.
I've voiced my concerns to the dealership telling them I want to return the truck. I was basically told "too bad, you already signed a contract." They refuse to stand behind their product (vehicles) even after now acknowledging that indeed, the truck HAS been in an accident. Their claim is "they didn't know." The association recommends that dealers run the VIN for all vehicles in their inventory through the Safecar.Gov lookup tool at the time of closing a sale. Vehicle history databases are updated constantly, so the information you pull before bidding on a vehicle at auction may not be complete by the time you sell that vehicle. The dealership should know this but regardless, stand behind their word and vehicles. They have lost a good client for life and I HIGHLY recommend anyone considering buying from them to reconsider. read more
