Sadly, I cannot recommend this location due to my items being smashed and broken by staff. I was in town visiting a friend, and we stopped at Aldi for groceries. The parking lot was a good size but full. Carts were in good shape, and the store itself was clean, organized, and honestly one of the best-looking Aldis I've seen.
We found everything we needed, but when we reached checkout only one register was open, and the line was about 10 carts deep. Self-checkout was available, but I told my friend I prefer to support the workers. Eventually, an employee came over, pulled a few of us to another lane, and opened a second register.
That is where the experience fell apart. As soon as we started checking out, the cashier began slamming items into our cart--stacking them on top of each other with no care. I was shocked. I kept reaching in to move items forward because she kept building a pile higher and higher, and she told me to "let her finish so we aren't in each other's way."
After she crushed my chips and slammed cold items so hard that seals burst, I finally asked her to "please stop slamming the items." Her response was that she would "try," and then she continued throwing the rest of our groceries into the corner of the cart.
When we stepped aside to bag everything, we saw the full extent of the damage: over $100 worth of items crushed, broken, or compromised. My friend then told me this is exactly why she always uses self-checkout--this wasn't the first time it had happened to her at this store.
I reported the employee's behavior to staff, but I will also be taking further action. Small town or not, being busy is not an excuse to destroy customers' products because you are rushing or overwhelmed. read more