I chose Ignite medical resort because their website made it sound amazing. My mother had a bad fall…read moreand was in the hospital for two weeks and was in need of rehab. The care she received was awful.The staff was rude and would visit the room infrequently. My mother is allergic to dyes, the staff was alerted about this and on several occasions, they still tried to give her colored pills. Well, standing at the nurses station going over my mother's pills another patient came up and they ignored her for over five minutes. The next day another patient needed help to the bathroom and the nurse said call 911, I'll be there when I get there. My mother was there for rehab and after the third day and no scheduled rehab until the fifth day we pulled her out of Ignite. We found out the day before another family pulled their loved one out for the same reasons. Do not take your loved ones to Ignite !! Do not be fooled by their website.

Dont go there for Rehab. My mom is leaving in the same shape as she arrive. Skill nursing is a 2,…read morethey dont keep track of any medical problems! Or any concerns that family might have. We have went the Director nursing at least 7 times in 2 weeks. He gets them to do their job for that shift. The next shift it goes right back. 3. The aid really try but they are so short staffed 1 aid 15 patients.

I moved my father into this facility today. I've been responsible for his care for four years, and…read morewe've had a lot of hospital stays, rehab centers, assisted living, in-home care, on and on and on. If you're in the same situation, you'll relate. I checked my dad in there straight from a post-hospital rehab center today. There are chunks of concrete falling off the retainer wall; there's a train line literally across the street; the furniture is chipped, warped and damaged. BUT...we're veterans at this kind of thing now and I can tell you that I have NEVER seen such friendly, supportive staff; never seen such welcoming, happy residents; never seen such a warm, caring, compassionate environment. Knowing my dad, in two weeks the complaints will start, but I have never seen him so HAPPY anywhere in all these years. It was heart warming and beautiful. I'd rather have good staff and nice people than fancy decor.

I have finally escaped this terrible place! That should be enough to turn you off but I could write…read morean essay on the violations of my Rights and poor health care. DO NOT SEND ANYONE TO THIS PLACE! Unless you want them to come out worse than when they arrived. Possibly losing limbs due to their assistant director of nursing.

My stay at Bella Terra Schaumburg is wonderful . this is my 2nd time to be admitted here . staff…read moreare friendly , professional and competent . the food is good . I will always choose Bella Terra Schaumburg for skilled nursing facility . thank you to All the staff of Bella Terra Schaumburg !!!

Louie is the first person I met who showed me around. He's a big seller for me! Super nice and very…read moreaccommodating. I had been to 2 other rehabilitation places beforehand. I looked for cleanliness, kindness of workers, workers actually working (not standing around gossiping while you hear people yelling for help) attentiveness. Also, no smell. I was (and so was my entire family and lots of visitors that came to see my mother in her 5.5 week stay) VERY satisfied! Tracy and Kim at the front desk always had happy/great attitudes and so did the rest of the staff when I was there. PT and OT workers were great! Doc was very informative too. Nurses were on top of their game too. I believe my mother mentioned Rowanda, who was a fav too! My mothers room was always clean (garbage, floors, etc). It's tough to find a decent rehab for your loved one...but I (we) were very fortunate in Bella Terra in Schaumburg. I DO NOT ever recommend the old Friendship Village. I walked in and out when I saw a number of 'HECK NO's!' Wasn't thrilled with the Bella terra in streamwood either. Smelled and lot of workers just standing around yapping to each other. Thank you for taking such great care of our mother, BT! I give this place a 4.5

I've been very happy with the care and results I have received from this Rush PT location. The…read morestaff is friendly and helpful. They listened to my concerns and help me prepare for an upcoming hip replacement surgery. Because of the care I received my recovery was much quicker. The only thing I would say is please update this facility, Rush. It's looking a bit tattered, torn and run down.

If you are looking for outstanding PT this is the place. I can not say enough good thing about the…read moreexcellent care I have been given. Not only are all team members kind and comprehensive. The level of care given far exceeds all others. By that I mean all other PT treatments Centers. My situations were very complex. By going to PT 2x a week I have been able to avoid surgery. Yes you have to do the work also, but they are there to assist all the way. I highly recommend this PT Center. Jake, Andrea and Brie are absolutely amazing. As well as the rest of the people that work with them.

I started going to HealthCore since my masseuse transferred there. I started to experience back…read morepain ( degenerative disk disease from previous work injury ) so I decided to see Dr. Irshad for help. He didn't charge me for the consult and I have been going there twice a week sInce. Laser and ultra-sound treatments along with decompression and muscle stimulation. All I can say is that I am feeling much better. Thank you! P.S. Nice facility and great staff too. If you want a great deep tissue massage, ask for Susie!

I highly recommend this place!!! over many years doctor K…read more and he's staff helped me get back on my feet multiple times , always with 100% result

Only ok part is the therapy room No consistent care…read more Physician errors nurse errors Used to be a better run facility not anymore No one cares here!

SYMPHONY OF HANOVER PARK / 3RD FLOOR NURSING…read more I would agree with all the negative comments here. Many of the nurses aren't attentive, there is no communication and they simply don't care about the patients or the facility. It's impossible to find out any information. I came here as a cardiac patient (Heart failure) and had to wait numerous times for a nurse to answer my call light. The last straw was today when I waited over 1 hour and 22 minutes. Some of the nurses were nice and attentive but most don't really care. Sometimes this is a earmark of the people that own and manage because they purposely under staff, over work and under pay nurses, particularly the foreign ones. You can forget about your room being cleaned, bed made or a bath on the weekends. If you have a love one take them somewhere else. ***** 5 STARS go to Carol, Ashley and Stacy for the Rehab Unit (Different than the overnight nursing unit at Symphony) I came in not able to get into or out of a car, do stairs or walk very far. In just over two weeks I am now able to get into and out of our car, do stairs and walk further. Wish this rehab had out patient.

My experience at Northwest Physical Therapy was 5 stars from start to finish. I rehabbed there for…read more6 months working to heal a shoulder injury complicated by RA. First of all the facility is immaculate. From the waiting area to all the equipment areas - even before the pandemic all areas were always spotless. And when Covid hit, every precaution was taken and every protocol followed. I always felt very safe and protected. At the front desk, Vik always greeted me with a smile and a friendly word. As a physical therapist, Anita is extremely competent and professional, but also very welcoming and friendly. She is one of the best therapists I have ever worked with: knowledge and thorough, as well as patient and kind. She could tell if I was having a bad day with pain & stiffness from RA, but still helped me progress in strengthening my shoulder. I always received individual attention- unlike other clinics that overbook and basically leave you on your own. When the need arises, I will definitely go back to Northwest PT. And I recommend them to all my friends and family. There is no question that you will receive top notch and professional treatment from Anita and Vic.

From the owner: We specialize in Women PELVIC Health.. Incontinence, Prolapse, Pelvic Pain, Pregnancy & PostPartum…read moreCare, Vertigo, Orthopedic & Neurological Conditions, Auto & Sports Injury

After I had a lumbar discectomy in 2012, I had always had a level 4-6 pain in my back in a scale of…read more0-10. It was right in the range that I might need to take an OTC drug, or just suffer with it. My wife suggested to try a chiropractor she started using. I met Dr Lorenz at Health First in Schaumburg Illinois, as part of the suggested regime when I started in 2021. As he began the treatment, he could immediately tell the muscles and tissues in my back where like a rock, as a natural response to the previous injury. He skillfully found all of the pain centers residing in my back, an painfully began to use naprapathic message to ease the tension and reduce the pain. I followed him when he decided to open Revolutionary Health, he seemed to have the space to begin more advanced concepts. He has begun to use a chiropractic bench which gives greater articulation to work on the back. He also has been able to begin treatment of the menial tunnel syndrome that I developed in my right arm, which seems to provide greater relief than when I went with the typical orthopedic treatments. I also has experience with magnetic treatments, which I've heard can provide pain relief as well. Overall, his treatment methodology is painful at the beginning, but in the long run, provides a terrific non-drug methodology to alleviate pain. Thankfully, my insurance covers this type of treatment. Generally speaking, since his practice is new, the office experience is a bit muted, since he does not have a staff. He has generally flexible scheduling between 9 am and 6 pm. Overall, I cannot express enough my recommendation for Dr Lorenz. Please consider this type of care, as a non-drug related substitute or addition to pain care.

Dr Lorenz is caring and knowledgeable. He helped rehabilitate my upper body after injuries and…read moresurgery, I was able to move more freely and had less pain post sessions.

Ascension/Saint Alexius/Amita Outpatient Center is a convenient place to get Physical Therapy and…read moreimaging tests done. I had my intake for physical therapy sessions with Ricky. He was very friendly and thorough asking many questions to assess if I had muscle, nerve damage or worse. The center was great about scheduling future sessions thereafter that met my needs. They even provided a print out of all of the session dates and times which was very helpful vs me trying to add them all down on my calendar in one go! They have many exercise machines to meet the needs of whatever you're going there for. Easy in and out appointments!

Richard went well! I had hip surgery August 2024 and after home health therapy I was sent to Amita…read moreHealth Outpatient for treatment. I was lucky enough to have Richard who was so kind even though he worked the heck out of me. As he greets you with a smile you will go from exercise machines to balancing/ stair exercises to stretch bands with all resistances and table exercises. Though at first I was in doubt about therapy, Richard was so thorough by the time I had my follow up with my surgeon they thought I was finished therapy. Thank you Richard for my life back! I was always tired after leaving you but you whipped me into shape! I am so grateful and blessed to have had Richard at Amita Health Outpatient. Thank you to the entire staff you are all kind, friendly and experienced! You all made me feel like family. Thank you, God Bless you guys!!

Went there for surgery on both my ankles at the same time…read more Let's start with the fact that I now have a copy of my medical records from my stay there. Upon reading them, it's clear that I'm lucky my surgeon knows left from right. He normally doesn't do surgery there and now I know why. My records have several notations stating that they were surgically removing hardware from my LEFT ankle - which they were actually removing it from my RIGHT ankle. And it states that they're installing hardware into my RIGHT ankle - which they were actually doing to my LEFT. In one notation it stated that they " were installing hardware into my right ankle. They were then going to remove hardware from my right ankle. " Wrong. Two lines later it states that they were installing hardware into to my left ankle. Reading these records made me wonder if they were at all coherent at the time they were recorded. This is a hospital. I would expect they would pay attention to those kinds of details especially when surgery is involved. To be clear my surgeon is wonderful and now I know why he doesn't normally operate at St Alexius. The first night I was there the nurse refused to give me my normal blood pressure medication. It was noted in my chart that I take it for a heart condition, and not high blood pressure. My regular cardiologist (who is in Naperville and specializes in my condition) told me that he doesn't care how low my blood pressure is, he wants it as low as it will go. It's to protect my aorta due to a genetic condition I have that killed my father. A condition that is noted on my chart. The nurse would not listen. She said my blood pressure was too low to give me the medication. I agreeed, and stated that if I didn't have this particular condition, I wouldn't need the medication. But I do have the condition and therefore my cardiologist wants my blood pressure as low as possible. She still refused. After complaining that she would be responsible if my aorta tore, she finally called the on-call doc. Again, though my condition is in noted in my chart, along with clearance from my cardiologist (who is the prescribing doctor), the on-call doc still refused to give me the medication. In the morning, I spoke with the day nurse who said she would ensure I got the medication that night. And finally I did. But a hospital that would allow me to go without a medication for a heart condition noted in my chart is clearly due a lack of knowledge, an assumption made, and a serious risk that could have resulted in dire consequences. The next night, a different night nurse refused to give me the Dilaudid pain medication I was on. Mind you, I just had 2 large screws removed from my fibula and tibia in my right ankle. And 4 screws drilled into my left ankle not even 36 hours prior. It was 10/10 pain. I felt like a bear was chewing my bones in both feet. I was in agony for hours, crying, and trying to breathe through the pain all night. The nurse finally offered me a Norco. I took it, desperate. It didn't even dull the pain. I asked for another and she refused. I was doubled over and nauseous from the pain all night. I never even got close to sleeping at all. When the morning nurse came in and saw me panting, exhausted and folded in half grabbing my bandaged ankles crying, she immediately ordered the Dilaudid. She was horrified that I had been in that condition all night long. It's clear the day nurses and doctors were much better trained, and cared more about their patients than the night shift. So a hospital that can't keep left from right straight, refused a prescribed heart medication for a condition noted in the chart, and a night shift that simply doesn't care that a patient is in agony is not a hospital I will return to. I advise you to go anywhere else you can. Worst experience I've had at a hospital.

I went to Ascension's St Alexius Hoffman Estates hospital in Sept 2025. I had a heart attack and…read morethey did a great job in the E.R., I want to say that up front. But I can only give 1 star because of how they addressed my needs as a disabled person. That weekend, my aides were unable to help (one was out of town, the other's car was in the shop). I am extremely isolated due to disability, but the nursing staff was apathetic to my needs. The nurse attending to me sent my scripts to a mail order pharmacy (not mine and I had to spend a week to get removed from their system).The nurse also didn't know the hospital provided rides home. The nurse and charge nurse were untrained in how to work with disabled people who face challenges upon release. Even after I told the nurse how to request a car, she ordered the car to arrive in an hour even though I said I wasn't sure I could be ready by then. I was right, but no one canceled the ride. So the driver arrived at the hospital and was sent away. Also, this hospital seems to have no way to provide a couple of days of medication under any circumstances. They told me it is illegal for them to do so. I am checking on that with the Governor's office. I did reach out to the hospital (Patient Relations and Risk Management) after my experience. It took over a week and an escalation to the head of the Risk Management to get a call back. They promised follow-up, but none was received until I escalated again. I did get a call from the head of that ward's nursing staff, and he felt he had addressed it with the nurse. But he also said I could meet with some people to look at how they could serve people with disabilities more effectively. I never heard from the hospital again about the issue, so their level of concern for disabled patients (perhaps all patients) is clear to me now. Though I appreciate their talking to the nurse who attended to me, the issue is systemic. They have not addressed the overarching issue. For example, on a visit to the ER in April 2025, I passed out waiting before they rushed me to ICU. Once transferred to the general ward, I encountered a nurse who vehemently argued with me regarding dosage of insulin. It took 20 minutes back-and-forth, for her to call the Dr to confirm the dose. It turned out the dose she was about to inject was double the proper dose. I was grateful she finally checked, but horrified I had to argue with her. I was so upset I had the door closed and called a friend to help calm me down. Someone, I'm thinking that nurse, came and stood right outside the door until my call was through. I know because the door has about an inch or more room under it and I could see the shadow of their feet near my door. They stayed until moments after I hung up. That same ward had several people with dementia on it. Bed alarms rang regularly when these patients would try to get out of bed. I would guess they were disoriented being in an unfamiliar place at night. One patient apparently wanted to eat after food service had ended. I only know this because that same nurse spoke sternly (in my opinion even yelled at times) at the patient telling them they couldn't have any food. My mom had dementia, and if anyone had ever treated her the way that nurse treated her patient, I'd have had her moved out of that hospital right away. I also have back problems and live in severe chronic pain, but on the visit in April they put me in a room with a broken bed. The bed was tilted causing my pain to flair. I expressed this after discharge to my pain doctor who feels this increased pain will last at least six months to a year. I wish these were the only issues I have had with this hospital, but it's not. Years ago I was there and they sent a physical therapist in to work with me. But I didn't feel well. I was dizzy, achy, in severe pain and nauseous. I told the therapist more than once I didn't feel I could exercise. She insisted and put a strap around me to make me sit up and exercise. I tried. After she left I vomited. The nurse came in and saw the situation, but left me with vomit on the floor and in my bed for two hours. Horrific experience. The doctor came in later and said in addition to the condition which brought me to the hospital I had the flu. At least then someone I expressed concerns to after discharge was willing to discuss it and follow-up with me. No one has been willing to address my recent concerns as a systemic issue. Then there's the 6 hours I spent sorting out the billing, merging accounts because they admitted me under the wrong name, etc. Sadly, I have no options to avoid this hospital which are not overly expensive for me on my fixed income. It will take time before I will dial 9-1-1 again. To me, odds are too high I will receive care from someone who doesn't understand or care about people with disabilities. I cannot express strongly enough that this hospital is dangerous for people with disabilities. Avoid it if you can.