Our first time with a family member in a nursing facility for acute rehab rehabilitation…read more The front is renovated over. The actual rooms are slightly darker and dated.. what's the most important are the people in the director was very responsive to our concerns at the time there was attentive staff that we were there for 13 days Like any facility good to have family members around to watch over the coming and going of the staff and Physical Therapy. With any facility, the staff support goes up and down, and we were fortunate to have caring staff at the time of our visit. We were impressed by the hands-on Physical Therapy in the gym room I did stay overnight the first night with my family member and found that staff were there to keep an eye on the residents Appreciate the care for my family member from all the staff. Being in the medical profession, we had a positive experience with short-term rehab here

I would give it 0 stars if I could. This place needs to be shut down!…read more My experience there was worse than anyone could ever imagine. The social worker and the director of hospitality both are there only for the paycheck. They do not care about the patients at all! My husband had a terrible experience. I just wish I would have known what I know now. My husband was there only a few months ago and I DO NOT believe they have changed for the better as they reply that to eveyone that gives them a negative review! They meds were continued to be given incorrectly, they broke his glasses and would not replace, they lost his wrist brace that he was required to wear as he came in with a broken wrist. I could go on and on but these are some of the more serious actions that happened there. I never got updates on his rehab. He was home 6 hours and fell again and ended back in ER. I do not believe he was ready to be released! They want to admit patients, collect their money and move them on. The patients are not cared for at all Please please consider other places over this awful place!!! You will regret it if you put a loved one there.

Clean environment, caring staff, excellent care. This is a great choice for both long term care and…read moreshort term rehab and therapy.

From the owner: Skilled Nursing Katy…read moreKaty, Texas Therapy Nursing Home Rehab Rehabilitation

Tried two others, not good my son got me transferred to Encompass. They got be back on my feet…read more they truly are a Rehab Hospital , my stay was about 8 weeks I believe that is still classified as short Term. I am currently in pretty good shape, but investigating at my age a bad fall could result in an extended stay. I have one question, what is the maximum time that is allowed for a rehab stay at Encompass? ronaleene72@gmal.com

DO NOT COME HERE. Absolutely Terrible, Uncaring Nurses and Staff. Only the Therapists are kind and…read moregood. The Nurses take forever to come and assist the patients in the rooms when the Red Alert Button has been pushed. The patients with dementia are not able to advocate for themselves unfortunately. Therefore, the patients do not get taken to use the restroom often, so they wet themselves. The wheelchair bound patients end up getting sores on their behinds because they are not moved often/ ignored. Many elderly patients fall down while staying here due to poor negligence. Case Managers do not respond back to phone calls in a timely fashion. You have to keep calling and hunting them down. Medications are not given properly to patients. Encompass will try to push patients out of their facility promptly even if patients are not capable (still have 10/10 pain, cannot walk/ move at all or without assistance, etc). Our family has been very dissatisfied and disgusted with the lack of care and service from this facility.

Beeping alarms at night, mismanaged insurance, minimal actual rehab. It's tough on someone trying…read moreto get well. We had all of the therapy approved in advance - in writing from the hospital - and they charged $2200 for speech therapy which the insurance would not cover. To add insult to injury, this $2200 bill was for two hours of supposed therapy - mostly a questionnaire assessment.

Nice facility with very attentive and friendly nurses. My very dear friend was transferred here…read moreyesterday after a week of ICU treatment for an emergency brain surgery to repair a subdural hematoma and stroke. Her prognosis was grim at first, but she is exceeding their expectations and is now on to skilled nursing here at the rehab. I was told it is called TIRR, but nowhere on the building does it state this so don't let that confuse you. The facility is easy to find, parking is a breeze and navigating through the building is simple with everything marked so well. During my visit, I was pleased with the cleanliness, attentiveness, responsiveness and overall room layout. She is in a private room with a private bathroom. I'm not sure if all rooms are private. A schedule is given to the patient each night with what is expected/planned for the next day. The goal is for her (and all patients) to get better and stronger, so I like the planned therapy and for her to know what is expected of her to achieve the results needed. I've heard excellent feedback from other people about this place. Everything I have read and now seen/experienced is A+++. My friend even said the food was good. The Houston Metroplex is home to fantastic healthcare and I think this is another representation to that statement. Anyone going through tough situations like this, my blessings to you. Stay strong.

I am shocked and disappointed with the care MY MOM got at this place! My mom is on hospice. I had…read morevacation plans and needed to get away as I am sole caregiver in my home. Seasons Hospice which has been great offered 5 days for mom to go to center. I told them I needed a week so I would have to pay for 4 days. Which all good with that. $824. For 4 days no big deal. Fast forward to unlimited calls to my cell phone at roaming charges on a ship. Mom was hungry, nurse aid from hospice found her laying in wet bed once ask for lady to change bed, she laid sheets on bed. Then two days later my daughter witnessed same exact thing. Then mom ask for some coffee was told she had to go to dinning room. Was told she had not had her meds as our nurse from hospice had left for her. Her blood pressure was 186/100 when we got her home. Again meds not given for blood pressure. Again you ask how I know meds were not given I counted pills before turning them over to them and then when I got in car. I go to take mom home and they offer a wheel chair, it has a plastic cushion in seat I lift it up and OMG it had food from weeks and weeks in the seat. I have been told sheets were changed twice only when bed was wet. Her clothes were balled up in drawer with clean clothes. This is only to list a few items. I get a call on my cell telling me they forgot her meds then I go today to collect. They say it is liquid morphine. I was told our nurse from hospice ordered it but then another nurse head said no so not sure who ordered it but has moms name on. They kept it which is fine if it is destroyed. I bet not. Fast forward to stories from mom which I weighed as her demented state. But o no after hearing stories from my daughter,grown granddaughter (18), and the care taker. I was sickened at the care my mother got. Not one great moment and in my opinion Totally Fraud! I trusted them with MY mother and they allowed her to fall twice in 8 days! This is unexplainable and wrong on so many levels. Yes I am taking this to the top and have filed reports with State and will continue to tell others of my experiences so No other family has to go through this! Pattie Creel 281-455-8001

Please do not select Grace "I could Care-less" Center for your loved ones; you have a choice. The…read morenursing care here is deplorable. People can sit in soiled diapers for up to 1.5 hours. Pain meds aren't given timely, if at all. It is not uncommon to hear patients screaming for help as you walk down the halls. Elderly residents are left in places unsupervised. They checked my loved ones diaper which clearly needed a change, and did not change it but walked out of the room and then proceeded to help serve food. This was done in front of a family member; imagine what may go on when no one is looking. Bedsores appeared. Not to mention any simple request was met with eye rolls from the staff and some even talked back. The therapy staff (not the director) is the only ray of light in this facility. I hate that I have to even select a star to do a review because they do not even deserve a 1.

Just coming back to give a full top review. From day 1 to the day my daddy earned his wings, Mason…read moreCreek was nothing but top notch. I can't thank them enough for the love and support they gave my family. I will always recommend them over anyone else in Katy. Thank you for everything you did for my daddy.

I could write a book... My sister and I put my niece in…read morethere because we had like the place, but how not as much.. things have changed. There's some that just do not take care, like they should, She has MS so she cannot do for herself like myself or those that are there, there's no reason she should sit in her chair from morning after physical. Therapy, until I get there or till some get off of their break. Around 4, that's all day.. . And that's not acceptable. And when you report it, nothing gets done. Let me backtrack. Maybe it gets done for about a week. 2 at the most, then it goes right back! I'm tired of it, so we're in the process of looking somewhere else. Not everyone is bad, but enough is enough.. you have to care for people just as if that was your family member! Yes, I have seen worse. She was at 1 that was worse, but that does not give them the right to not do there job like there supposed to, This is why we picked mason, bcuz its clean here. I don't care if they say, Im mean, I would not be mean if you take care of my family member, just take care of her, that's all we ask. And you won't hear my mouth. And you'll justt hear me say thank you... I'm very unhappy with them at this point.

Good staff. They took care of my client. The night CNA gave him a shower sometimes. He got rehab in…read morethe GYM sometimes. We watched movies in his room. Sometimes they would get him in his wheelchair which I liked because he could get some physical therapy. PT is great. The night nurse called EMS one time to get my client to hospital. Lots of nurses at this Nursing Home. They respond to situations!! OT is pretty good also!! Thank You all.

The floors are sticky. The don't assist with uncle, he can't see. He's in a room with another…read moreperson and the person start yelling at him, thought he was taking his wheelchair, but he wasn't he can hardly see. The staff don't care.

Great staff - now ATI, considerate of time, level of pain and what doctor orders. All goodread more

I was very pleased with my re-hab experience. This is the place for some excellent service.read more

I have been here for 2 months. The nursing and CNA staff are very professional and caring. I…read morenoticed they are a bit stretched and carrying a big load. The weak spot with the CNAS is lack of English, thankfully I know a lot of Spanish. The physical therapy is outstanding. The manager is very knowledgeable and knows how to motivate and help you. Now the main problem is the food area. I DO NOT like sweet tea, it took almost two months to get unsweetened tea, and even then some times sweet tea would be on my tray. The only thing that was consistent was Inconsistency. Condiments were not on the tray every time, especially in the evening. I asked for fresh fruit and vegetables, but in my stay here I have received 4 fresh bananas. The other fruit comes in cans, and almost all the vegetables are frozen. I have been in 6 different medical facilities and Spanish Meadows has the worst food service. Tom S. At Teawood43@gmail.com

So you are reading reviews of nursing homes trying to figure out which nursing home is right for…read moreyour family member. For every 3 good reviews you read, there is a bad review that causes you alarm. And the bad reviews will usually wind up saying something like: "if you love you parents, don't send them here!" Scary right? Well I can not speak to those bad reviews. I often wonder if they are real or written by disgruntle employees or unrealistic family that are going through the most stressful experience in their lives. Likewise I am leery of the glowing reviews because I wonder if they were written by management or owners of the nursing homes friends. And over hanging all of this is the fact that you are scared to death of making the wrong decision. I get it. I was in your shoes and still am. I cannot speak to the other reviews and if they are real or not. I can only speak to my own and guarantee that the following review is 100% real and I have no current affiliation with this Spanish Meadows and I am not in the medical industry. I am commercial real estate broker. My father was a resident at Spanish Meadows for the last 8 month until we had to move dad to a new facility due to an unforeseen issue that had zero to do with Spanish Meadows.   If you read nothing beyond this point then let this be your take away: Spanish Meadows is absolutely wonderful!!!! They exceeded my expectations in EVERY way. My father was diagnosed with alcoholics dementia. Dementia is not an easy disease to manage. Dad is also being fed through a G tube or peg tube. Medically speaking I was very please with dads care. If the man farted the wrong direction, they called me. Conversely those of my family members that did not wish to be bothered, were not. Every time a medical issue came up, they reacted appropriately. I never had to worry about dad being taken care of. In short I slept very well at night knowing the Spanish Meadows staff was tending to dad's needs and therapy.   The facility has gone through a very nice remodel, which they seem to be close to finishing. It always seemed very clean to me. The staff is extremely friendly and beyond kind. You can tell they REALLY care for their residents. And they put on a HUGE thanksgiving day feast the weekend before the holiday. They have lots of activities for the residents. I even brought up my dog to visit dad and did not get any flack for that. (Obviously I did that only a few times in a controlled manner thatdid not affect others.)     There are a lot of brand new nursing homes that look amazing. Spanish Meadows is an older design, but as I said above is completing a very nice remodel. At the end of the day it doesn't really matter what the building looks like. The staff is what makes a nursing home work. And I cannot imagine a better nursing home staff! They are all amazing. I would single a few employees out for going above a beyond, but it doesn't seem fair to the rest who were all just wonderful. You will not be sorry if you choose Spanish Meadows for you family member. Good luck and God bless!