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Alchemy Esthetics

5.0 (3 reviews)
Closed • 5:00 pm - 8:00 PM
Updated 3 months ago

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Services - Alchemy Esthetics

Waxing

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1 year ago

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1 year ago

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2 years ago

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Top Notch Waxing

Top Notch Waxing

4.6(155 reviews)
0.6 mi
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I had a great first experience at Top Notch Waxing! Rinkal gave me such a warm welcome and made me…read morefeel comfortable from the moment I came in. I got a Brazilian wax, upper lip wax, eyebrow wax, and a jelly mask. As a first-timer, I really appreciated how reassuring she was throughout the whole process. I'll definitely be coming back, and I would definitely recommend her to others as well!

I've been going to Top Notch for years, which is why this experience was especially disappointing…read more After my eyebrow wax, the technician pointed out that my left upper eyelid looked much redder than the right. When I got home, I realized part of the skin on my upper eyelid had been ripped off during the waxing. I contacted the salon immediately, and the owner was trying to help me... however, I understand asking whether I was on antibiotics is a standard question, but even after I explained that I wasn't on any medication and sent a photo clearly showing a skin tear, I felt the focus was more on finding another explanation than acknowledging the injury. I followed every aftercare instruction exactly as advised, applying ointment every three hours and avoiding hot water for the next 36 hours. When my eyelid remained swollen and painful, I reached out again and asked if they could refund my eyebrow service. Instead, I was told : " I'm sorry it still is in bad condition but it looks like you didn't use any ointment like I suggested" As someone who cares about my skin and previously worked in the aesthetics industry, that assumption was extremely disappointing because I had followed their instructions carefully. I understand that accidents can happen during waxing. What disappointed me was how that was handled afterward. As a long-time customer, I expected more professionalism and accountability.

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Top Notch Waxing - Great wax and skin care deals, just follow them on Instagram and they do price match.

Great wax and skin care deals, just follow them on Instagram and they do price match.

Top Notch Waxing

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Alchemy Esthetics - estheticians - Updated October 2026

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