First off, Yelp REALLY needs to allow a zero star review because businesses like this don't even deserve the one star you have to give in order to leave the review. I came to write a review on my experience, which was TERRIBLE by the way, and was not shocked at all to see that there are nothing but negative reviews. This agency is a disgusting excuse. I moved here from out of state and was directed to the district to answer a question about registering my son. First of all, the student services phone number goes straight to voicemail, there isn't even an option to speak to a person when you call for this department, you have to leave a message and hurry up and wait. I left a message and waited THREE DAYS to get ONE QUESTION answered and the woman who called me back asked if my questions had been addressed and then hung up on me. She did not attempt to call me back or anything, despite obviously at the very least hearing me say hello, because had she not she would not have proceeded to ask if my concern had been addressed. If your not going to have the option for people to speak with a live person when they call, you could at least have the common courtesy to do your best to make sure that your giving people the opportunity to receive they help they need. I called back and expressed to the receptionist that I had already waited 3 days for a response and was pretty much immediately hung up on and she immediately transferred me right into the voicemail. I called back and she was extremely RUDE advising that it was not her issue and I could either leave another voicemail and wait again or drive down to the office. Once I arrived, the complete and total lack of concern was even more evident as I was greeted by the same women who was not willing to be of any assistance over the phone and additionally she gave me misinformation even being in her face. All in all I had to take a nearly hour round trip drive to ask ONE QUESTION as a result of the complete and total lack of concern, competence, compassion, and a number of other things from this entity. I don't think there is a way around dealing with them but just be aware and don't be surprised when you met with rudeness and incompetence! read more

Hate the new superintendent, changed the calendar last year making it harder for planned vacations, chose to change the calendar again this year with some horrible changes, changed the starting time in the high school I attend from 7:25 to 8:33, chose to change it again for the 2024/2025 school year which is truly annoying as it seems they can't make up their mind with all these bad changes happening to the schools and calendar, just keep this current calendar or change it back to the old one, Albuquerque's education has gone down over the years and with the changes placed it only seems to get worse, it seems like they truly don't care about our education and not to mention Albuquerque is rated pretty low when it comes to education, APS has to do better. read more

had to pick a star. my son graduated from La Cueva AFTER he attended Eldorado forever. They made him move his SENIOR year. he is special ed which was NOT fun. This was 2020. We will mail diploma I was told and NOTHING. I HAVE CALLED EMAILED WENT TO SCHOOLS. NO ONE HELPS. LEFT MESSAGES OUT THE WAZOO AT MAIN OFFICE AND NOTHING!!!!! He worked super hard to graduate. He's autistic amongst other special needs and all he wanted was that damn diploma. Now when I go on to the APS website they want me to order and pay for it!!!??? He couldn't attend graduation because of his wheelchair (also disabled) and it was covid to boot! SOMEONE SEND MY SON HIS DIPLOMA FREE OF CHARGE CONSIDERING HE EARNED IT!!!!! He is crushed he has nothing to show for it! And this was all he wanted! Nice to do to special needs kids! Wow! Just wow! Would go broke and pay for private school before my kid would attend APS!!! Harmony which is Albuquerque school of excellence is where I wanted them to go, they were in Texas and awesome! But they wanted public school talk about a duh moment. How about an answer APS will this get me his diploma!? Oh and the people at La Cueva are rude as $&@&)!!!! Eldorado was not very helpful either to give me directions what to do. I feel bad for kids in school that need a diploma copy for work you WILL NOT GET IT! read more

Unfortunately, if no stars were an option, that is what I would give Albuquerque Public Schools. Time and time again, they have shown that they lack compassion as well as the ability to communicate. There is zero accountability too. You can express your concerns and wishes for your child until you go blue in the face. They will talk down and belittle you for it. They have yet to show themselves capable of taking attendance, honoring IEPs, let alone student and parent rights. They are a disgrace. read more

Damn, I hate this review already. I love public education. I grew up in public schools and I'm an advocate, completely. My sister is a Rhodes scholar who used her public education to further her professional career and position her life in ways that private institutions strive to equal. That tutelage was in Minneapolis, but I think this is important to point out: public schools, supported by the public at large and the state, can be exceptionally successful. I support APS and have high hopes for a renaissance, my theory: charter schools (funded by APS) will eventually be the savior for an aggressive campaign by greedy interests to privatize this American standard. But at this very moment, APS is suffering, big time. You read about it in the paper and if you're married to an educator, you get the reality: our public education system, in Albuquerque, is a mess. Our populace is certainly part of the problem, because many of our kids come from home situations where education isn't valued, and this rings true when the kids show up for class without a proper breakfast and claim they cannot afford supplies while they fiddle with their smart phones and happily proclaim their video game superiority. My wife often repeats this maxim: If we're going to grade the teachers, let the teachers grade the parents. It's true, a cultural shift is desperately needed. Overall, there is a lack of support for solid, meaningful public education in this state. Simple, basic standards aren't being adhered to; by middle school, kids should know the difference between Their, They're and There, for instance. They should be eating nutritional food from the cafeteria; they should know how to read (if not write) cursive; they should know why this place is called New Mexico. It ain't happenin'. Increasingly, teachers are "teaching to the test" (increasingly prepared by private, contracted, out-of-state companies) that encumber the minds of ambitious learners and they're missing the entire point: education should be fun. In the average APS classroom (now breaking the 30-student mark), learning is a burden, a set of tests designed to make the kid feel like a failure. I have one of these kids. She's suffering a long-standing educational deficiency wrought from an elementary education that strangled her. My advice: go Charter. These schools have the goods (most of them) to elevate the mangled minds of our youth and put them in position for great success. Or, if you can afford it, balance part-time schooling with education from home. There are some resources available if you want to go this route. Look, I loved my public schooling. I was fine with bigger classrooms. And I'm happy to claim the basics: I know my states/countries/continents, I can write a few things, I'm good with numbers. From what I know of NM public school kids, this just ain't the case. My wife is currently struggling with a few kids who've made it to 7th grade with the literary skill sets of third graders. There's something deeply, terribly wrong with this, and the problem is compounded when we point our fingers at the educators and give them an ultimatum: fix this mess or own it. Who wants to work in that environment? Not me. read more