I had a super nice customer experience today - the lock of my bike stopped working so I went to 010…read moreBikes and without hesitation was offered help; the lock was oiled and handed back to me - seemless! Thank you so much, Nicola

WORST EXPERIENCE EVER. Never go here. The owner is a criminal who runs a business using money from…read morestudents who get ripped off. Me and some of my friends are studying abroad at Erasmus this semester, and we heard this place has cheap secondhand bikes. Little did we know, all of their bikes are broken and they don't tell you about it. I bought a bike for 80 euros and it broke within 10 minutes of buying it. I took it in and they refused to fix it, repeatedly saying "it's a secondhand bike". DUH, THATS WHY I BOUGHT IT. They also refused to give me a refund. Anyways, after repeatedly causing scenes at their store because they are crooks, I finally demanded that it get fixed for free and they complied. When I went to pick it up a week after it was supposed to have been fixed, the owner still tried to charge me 20 euros, even though he sold the bike to me like that. He knows nothing about bikes, but he knows how to sell things. Those words came from one of his repairmen, actually. What a scumbag. My advice to you: pay the 20 euros extra and go to a more trusted bike store, or buy a bike off of Commodity Market. Don't even go into this place, because you will end up in the same mess that my friends and I ended up in.

Has been my favourite bike shop for a long time, great advice and never overpricing. Would…read morerecommend anyone. I come here regularly for maintenance of my bike. (New tires, bought a lock there, adjustments of my gears etc.) I haven't bought a bike here so I don't know how the buying experience is.

If you need a bike, don't want to spend a lot of money or put a lot of time into shopping for one,…read morecheck these guys out online. They have a good selection of all different kinds of bikes at discount prices and they deliver next day if you place your order in prior to 2 PM Monday-Thursday. They deliver Monday if you order on Friday. You'll have to assemble the bike. You can choose not to by paying extra to have them assemble it prior to delivery. There is a warranty on the bikes as well as insurance available through them if you so choose.

This shop may not carry the top brands of Dutch bicycles, but what they do offer is customer…read moreservice that is off the charts. I've been here in Den Haag for about 18 months now and have been in over 20 bicycle shops and have had several of the bicycles in my family serviced at several of these shops. Not one of them compares to the customer service of this Projs Snijder location on Loosduinseweg. If that compliment was not enough, you are not going to find a shop that offers this level of service at the prices they charge. Then if those compliments that are good enough already, look at their hours of operation and realize this place is all about their customers. 09:00-20:00 Mon-Fri, 09:00-18:00 Sat & 11:00-17:00 Sun. This is 365 days a year....even on holidays. They are about 8 km away from my house, and not on my way to work or anywhere else. I have to go out of my way to get there, which is why I have kept trying to go to other bicycle shops. The biggest example, which finally made me stop going anywhere else, was when my wife's bakfiets had a braking issue on a Friday late afternoon, which made it unsafe to operate. My neighborhood shop wanted to charge me 185 Eur to fix it and would not return it until the following Wednesday. The Babboe "dealer" would not even look at it before the next Tuesday (they are not really a dealer as I have found out the hard way.) Prijs Snijder told me to bring it in on Sunday morning and they had me out the door an hour later for 40 Eur. I do not promise everyone that they would fix your bicycle in an hour, but they listened to my worry about my wife and kids on a bicycle that was unsafe and the fact that I was flying out of town Monday night. They made a compassionate decision to put me in front of a few other customers and fix it right then. I am very grateful for this. Since this time I have learned from a few other people of the same type of service from them. The only thing I can say as a caution, I do not think they are set up for sports fietsen. I would not take my road bike to them, nor do they have the type of helmets, clothing and equipment there that I need for my road bike. However, they are perfect for the general commuter bicycle and children's bicycles.