This is a company you should avoid unless you are keen on being yanked around for months and then receiving bad, and potentially costly, advice as their way of avoiding accountability.
Contacted them in fall 2022. They advised us to call them back in the spring, which we did starting early March, and they took several weeks to follow through with an estimator. Estimator came by, measured, talked about the process: advised that vinyl sheeting would be removed, any degraded plywood beneath would need replacing, a loose post at the bottom of the stairs could be fixed, and that the deck stairs would be wrapped in slip-proof material. No indication of anything unusual. Granted it is a large deck and it will be a good-sized job, but they knew that last fall when we provided the measurements and said NOTHING at the time, nor when the estimator came for final measurements.
Time goes by with no estimate arriving in email. Finally we get a call, advising us to "contact a reno company" to do "some of the work that needs to be done" before they could replace the vinyl decking. When queried as to what a renovator would need to do, they cited things like: removal of current vinyl decking (part of their estimate), replacement of plywood sheets (part of their estimate), repairing the loose post (part of their estimate, and one they had actually volunteered -- it hadn't been top of mind until the estimator arrived). Repeatedly noted that they "just don't have the manpower right now." Finally admitted that they weren't staffed to do the job, so they were backing out. Of course, we are well into the season now, so good luck finding someone else this year, so we're doubly screwed over.
It's important to note that if I had taken their advice and called a "reno company," the contractor would have lined up another vinyl decking company, and tacked on their percentage for doing so. This is why... wait for it... we were doing the contracting and arranging on our own, so as NOT to pay a premium for a renovation contractor, because my spouse is retired and quite capable of booking a job and meeting with estimators himself. This is the part that infuriates me the most. If you failed to stack your estimates and timelines appropriately and can't fit someone in, say so -- don't try to cover up your error with terrible advice because you just don't want to admit you screwed the pooch.
My main regret with this review is that I can't leave zero stars, but I can say DO NOT CONTACT THIS COMPANY. Search for "vinyl decking Edmonton" or "vinyl decking Alberta" and choose ANYONE ELSE. read more