I can't say enough good things about Paul. I received multiple quotes, and although I ultimately…read moredidn't go with Ideal Decks due to budget constraints and the specific sunroom style I chose, Paul's service truly stood out. He came to my home, answered all of my questions, and offered thoughtful advice. Even after our conversation, when he knew I would be going with another company because his pricing reflected higher-end products, he still took the time to guide me and explain what I should be asking the other contractor. That level of professionalism is rare. I'd compare Paul to the Cadillac of sunroom builders, while my budget was more in the Honda Civic range. Even after leaving, he continued to respond to my texts and help answer questions about my installation. Paul is a true class act, and it's clear that when you pay more with him, you're paying for superior quality and craftsmanship.

Paul stopped by to take a look at my sunroom and was so helpful! He gave me honest, practical…read moreadvice on the best way to fix some leading issues. My sunroom wasn't built by Ideal Sundeck, but after meeting Paul, I really wish it had been. I highly recommend him and Ideal Sundeck!

I need to re-update this review to reflect that the proprietor returned with a colleague last…read moresummer and spent a fair bit of time reviewing the work, improving where needed, and generally fulfilling the promise in their guarantee. They listened to our concerns and since their visit we have not seen the problems that we were experiencing before in the seasons directly following the installation. I would use this company again in future.

We had Paramount build our 'low deck' 5 years ago. When it was time to replace the upper deck with…read morescreen porch on it. We went directly to Paramount. Their workmanship, quality were excellent. They kept the worksite clean. And followed their schedule. No hesitation to recommend Paramount Custom Deck to others.

I generally avoid writing reviews of companies until my experience with them is done but I'll…read moreupdate this if anything changes in the next few months. My husband and I contracted Paramount to build a deck for us last summer. Paramount is the only company we contacted for quotes that specializes in composite decks, and the on-site consult we had was excellent. The quotes that Paramount provides are also great, with everything itemized so you can see all the charges upfront, and what different add-ons or changes may cost. We loved them and it was an easy choice over the other companies we contacted. Once we committed to hiring Paramount though, communication took a nose dive. We needed to go through a couple quote revisions before getting on the schedule, and three times I had to call the office when a week or more had gone by and I hadn't gotten a response to my emails and the updates we were needing on the quote. This pushed construction back a month later than we were hoping. The scheduling and construction of our deck was a cluster-you-know-what. Our construction date was changed a few times, and no one at the office seemed to know what was going on. I had to call and email to make sure that Alberta One Call was contacted prior to the screw pile installation, and 10 days AFTER the screw piles were installed, the scheduler texted me to tell me that someone was coming out to put in the screw piles that week (???). Our first shipment of materials was mostly damaged (the supplier's fault, not Paramount's), so half the deck was built and we had to wait another 1.5 weeks for the second shipment. The crew that was scheduled to move the boards into our backyard for the second shipment on a Friday did not show up, so we had a pallet of decking materials blocking our garage (and preventing us from using our second vehicle) for an entire weekend. Because the deck was sitting half-finished and uncovered for a few weeks, the wood warped and we had to have our installer out again to shore up the boards and even out the surface. I got three different emails with three different dates telling me when a clean up crew would be coming to our house, and they still showed up five days after the third email said they would. I called and emailed multiple times to confirm various issues or scheduling and no one responded to me. Our contract stated that railings would be installed 4-6 weeks after the deck was constructed. The main platform of our deck was finished on August 21, and here we are in the middle of March and our railings were never installed. Part of our deck is six feet off the ground so we have never been able to use it, or get the permits to move our BBQ onto it and out of our garage for the winter. The stairs also aren't finished because we needed our landscaping finished first to level off the ground, and we were explicit that this would be the case before signing the contract with Paramount, but I'm wondering how difficult it will be to get someone out here this spring to put in our stairs. So, we have a big platform in our yard and nothing else. I got sick of calling Paramount every few weeks asking when our railings would be installed so I gave up in December. No one made any effort to follow up with us over the fall and winter, which would have been appropriate considering that we were promised railings over and over again. Our user account was deleted on the online scheduler Paramount uses, so I'm assuming they're as done with us as we are with them. At this point our expectation is that we have to find another railing manufacturer and have the deck finished on our own.

Mike's work is nothing short of amazing! I needed some baseboards replaced due to water damage in a…read morerental unit. There was some unexpected damage behind the washer/dryer and the drywall needed to be replaced, so Mike did that too. He bought a specific router piece so the curve of the baseboard matched the existing ones seamlessly. He helped me out during a crisis, was quick to get the job done and it was absolute perfection. The pricing was also very reasonable. I would highly recommend Mike and Wilf, as they are just so lovely to deal with!

Mike and his helper Wilf did an excellent job in constructing a bar and fitting/installing my old…read morekitchen cabinets into a new basement development. Mike's price was fair and his estimate on material costs was accurate. He checked with me throughout the process to make sure I was satisfied. He was careful to clean up with the ShopVac each day. It is difficult to find honest and reliable trades people - so if you need a carpenter give Mike a call.