So disappointed with Alberta Carpet Cleaning. Let me set this up: I live in a 907 sq foot…read moretownhouse where there's only a small living/dining combo, 13 stairs, & a small hallway upstairs. That's it. Originally they called me in November 2022, soliciting their service. No problem, I've used them before, yep, thanks for the nudge, I really need my carpet done. The rep was awesome, friendly, helpful, we agreed on time, date, quote for January. Unfortunately, January came around & I had to reschedule, so I called in well in advance to do so. The woman on the phone (not the same lady), again was awesome, super friendly & helpful. I felt bad for pushing my cleaning up into March but she said no problem & when I asked, she said I could still get the promotional price. GREAT! Third call came just before my appointment day & I clarified again about the sofa & something else, all was good. Then today came. Monday, March 20, the technician arrived & changed the quote. It wasn't only that. I wanted my sofa done as well (it was in the quote), he said he either tack on the price for another room or he wouldn't (with my help), move & do under the sofa. So, clean 3/4 of the carpet? He wouldn't budge, he didn't call the office, he just left, but not before chastising me for not being prepare better. Three different people knew the tech would have to help me move some furniture, I was told it wasn't a problem up to 40 lbs was fine, they do it all the time. Clearly this tech didn't want to. Sooo disappointed, anyone who's had their carpets done know how much work is done to prep. A few minutes after he left I called the company. The person I spoke to wouldn't help me. She was pleasant, if not a touch condescending, but wouldn't help me. She explained their quoting policy, & I get it, I understood it the first time it was explained to me, but that wasn't the point. This is a small place. Still, had she just talked a breath, thought for a minute, negotiated with me even, I probably would have been fine if we could come to an agreement in a respectful, compassionate, & caring way, this would have been a very different review. I ended up calling another company, Maple Leaf Carpet Cleaning. They're coming this Saturday, we shall see how it goes. Funny thing is, their quote is a little more than Alberta Carpet Cleaning's first quote to me. Soooo, the takeaway? If Alberta Carpeting had just listened, opened more dialogue & found a compromise we could have done business. As it stands now I would not recommend them again, I had planned on using them for my furnace but I won't be doing that now. And if it comes up, this will experience will be mentioned again. So I hope a few dollars was worth it to you Alberta Carpet Cleaning.

What a joke , could do a better job with a safeway rental. They came in and didnt even do basement…read morestairs (Which where quoted for). Wanted another 190.00 to come back and do them . VERY UNPROFFESIONAL. WILL NEVER USE THESE GUYS AGAIN , AND DO NOT RECOMEND.

Best carpet cleaner in Red Deer. Always prompt and courteous and does a fantastic job. The carpets…read morelook like new once he's done cleaning them. And the great thing is they aren't wet when he's done. Other carpet cleaners soak the carpets and take hours to dry. You won't be disappointed with the results!!!

I hired Classic Carpet Care to do a move out clean on my 2 bedroom apartment. Kerry was very…read morefriendly, accommodating and on time, but more importantly the work he did was amazing. I had serious concerns about the carpet coming clean (it was badly stained in some areas) The results were awesome, the landlord was very happy and I received my full damage deposit returned. Likely not the cheapest service around, but in this case you get what you pay for. Would highly recommend!

I am very pleased with my carpets by Classic. May not be the cheapest out there but worth every…read morepenny! Will use him from now on and always...... Great Job!!!

Erasmo installed our carpet today. He was on time, professional, friendly and did a great job. I…read morehighly recommend him and Carpet One for your next install.

We renovated our main floor and kitchen and purchased the flooring and tile from Carpet One. Once…read morethe tile was installed, we really didn't like it. It just didn't mesh with our vision of our kitchen. We talked to Dan, and he immediately provided us with other samples, had the tile removed, and replaced it, all for free because of the Beautiful Guarantee. Our kitchen is beautiful, and we'll be back for our next project, knowing we're covered if things don't look great!