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    Alberta Food Tours

    4.7 (7 reviews)
    Open • 9:00 am - 5:00 pm

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    Best Western Plus Port O'Call Hotel - Waves Water Park

    Best Western Plus Port O'Call Hotel

    3.5(17 reviews)
    6.3 km
    •$$

    Stayed here during an unexpected delay in Calgary and it worked out really well for our family…read more The location near the airport is super convenient, and the pool area is a huge plus -- warm water, slides, and hot tubs make it very kid-friendly. It's definitely a good option if you need somewhere comfortable to stay with children. Rooms are decent and functional. While not ultra-luxury, it offers great value for the price. Would recommend for families or short stays.

    Staff were always friendly. And every evening we came back to our room, our beds and bathrooms were…read moremade and cleaned. No free breakfast here for how much it costs, I think the amenities with the slides was what made it cost so much. The layout of the rooms were oddly placed to accommodate the pool area. The rooms were just okay. The pool was great. Remember to get a wristband in the mornings if you plan to swim later on the weekends. The elevator was the most frustrating thing to me in the hotel. You had to swipe your card to pick your level. If there are 5 diff card holders in that elevator, you can't swipe fast enough and your level gets skipped and you have to enjoy the ride back down and up to your room again. Another thing I have to mention is the parking garage. Has a sign about turning at your own risk basically. The turn is so tight, my friend ended up scraping her car. So we all parked outside from then on. Overall it was an okay stay, the pool was the main thing that was worth it. BUT I forgot to mention, a lot of sport teams book here because of the pool. At 10 pm to 11 pm there were kids running around the hall banging on the doors. No one keeping an eye on them.

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    Best Western Plus Port O'Call Hotel
    Best Western Plus Port O'Call Hotel
    Best Western Plus Port O'Call Hotel

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    Sandman Signature Calgary Downtown Hotel

    Sandman Signature Calgary Downtown Hotel

    2.5(53 reviews)
    0.7 km
    •$$

    The location of the hotel isn't the best, especially at night, but the staff was decent…read more Unfortunately, the air conditioning situation was a big letdown, instead of fixing the central system, they used a portable unit with a tube running out the window, which was odd and not very effective. During my stay, the hot tub and pool were closed on some days for maintenance, which was disappointing. Also, the front desk staff could improve on guest assistance and if you don't know the answer, it's better to say you'll check and get back to us rather than giving unhelpful or unclear advice.

    Let me start with the positives. The hotel is in a good location downtown in Calgary, though I will…read moresay that it was my first time in the city so perhaps there are better areas in which to stay. The hotel itself clearly was a more premium facility than it is trending toward. The rooms are normal sized and the materials used are of higher quality than what guests would find in medium-tier chain locations. The bed was very comfortable, the linens crisp and towels clean. Now...the building and its rooms (to be fair, I speak only of my room since I saw no others) are in disrepair. Most notably in the room in which I stayed, there was a pipe leak in the ceiling above the rain showerhead so water was dripping through the drywall down onto the top of the fixture. There was paint peeling and visible mold development from the saturated ceiling and water has clearly migrated to other parts of the bathroom ceiling as there are water spots, peeling paint and discoloration in several areas. The chrome light fixture above the mirror over the sink and the towel rack on the wall above the toilet were pitted with corrosion, most likely due to years of poor ventilation in the bathroom - there is a passive vent, but no powered fan - so while that could be considered a design flaw, it's more or less expected that moisture would take a toll in a small bathroom. To me the issue is more that these items would not have been replaced as part of a what should be regular room inspections & a maintenance schedule. There are visible signs of additional moisture damage, notably the door and jambs, the content of which was swelled with moisture and paint erosion. Furthermore, the door itself was rife with dents, dings, and unsightly damage most likely caused because the door opens the wrong way into the entry corridor and therefore is subjected to contact with the entry door latches when that door is opened into it. During my 3-night stay TV service was down and acknowledged by staff that it was being addressed. Should it have taken so much time to fix? I think not. There were visible carpet stains that surely could have been remediated during routine room cleaning. Lastly, there was a compatibility issue between the a/c unit and the wall thermostat. When set it would continuously run (loudly) until the room would be so cold that it required manually turning it off. Ordinarily simply raising the temperature would accomplish this but it did not. With a front desk clerk I shared some images and a short video of the ceiling leak and was told that the matter would be addressed; though it seems to me that with the obvious problem previous guests would too have called this to the attention of the staff. I asked that the front office manager, Aman Yadav, contact me so that I could pass on additional information. He followed up a little more than a week later, acknowledged having received my input and offered a partial credit for the cost of my stay, which I appreciated as a sign of good faith and understanding.

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    Sandman Signature Calgary Downtown Hotel
    Sandman Signature Calgary Downtown Hotel
    Sandman Signature Calgary Downtown Hotel

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    Alberta Food Tours - foodtours - Updated September 2026

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