Dr. Aron David is my primary doctor, but when I go I mainly see Barbara Barlow, NP (Adult Nurse…read morePractitioners) and I prefer it that way. I love Barbara Barlow, she is amazing. She explains everything to make sure you understand it, but she doesn't talk down to you, which a lot of doctors do. She calls you back to follow up. She is detail orientated, smart, and easy to talk to. I have a really high opinion of Nurse Practitioners, they are just like doctors but better because they don't have the ego. They actually take the time to answer all your questions and talk to you until you are satisfied.

Dr. Aron and Dr. Barbara Love my doctors been there for…read moreover 20 yrs, Dr. Barbara is not only a doctor but a friend everyone in the office know your name and always a happy greeting was with Kaiser for two yrs was not so happy with them, first chance I was back and happy again Delia Llamas

I like Doctor Hsiao but the wait time is horrendous even with appointment. Many of my visits, I had…read moreto wait for over 1 hour past my scheduled appointment time before seeing the doctor. I understand the one offs but it occurs on half of my visits.

**** CASH ONLY****…read more Haven't been his patient for too long. So I'll just get a review of what I think so far. The doctor is a pretty decent doctor who listens to your symptoms and sit with you while you talk and he charts. ****Big Negatives**** If you want the doctor to sign paper work for time off work or disability, don't count on it!! You'll have to PAY COPAY to visit him and just to SIGN PAPERS!! Had to do that a couple times because he wouldn't sign and his office workers told me they'll do it but didn't. They even said to come and PAY TO GET THE DOCTOR TO DO HIS JOB. ********** Lots of Chinese patients. Be prepared to wait 30+ minutes even when you have an appointment. I wouldn't go when it's in the mornings. All the elderly patients go from 9am-12pm. Be prepared to wait 1+ hour on a Monday 1 or Saturday!! Hours are a bit odd. There's a 2 hour that the whole office takes lunch so you won't be able to reach anyone or call in for anything until they reopen at 2pm. Also, some days office only open until 12pm!! Office staff are young females. Some knows mandarin some don't. The office size is small with only 14 seats waiting seats. Old looking and feeling seats. Office feels like it's really old and very cramped!

I can see why this place has such shitty reviews , doctor is super rude and staff only caters to…read moreAsians

Changed PCP and just trying to schedule a regular check up. Legit have called 7 times this past…read moreweek with no answer. No idea if the entire staff is on vacay or something. But if I can't even get anyone on the phone to schedule an appointment. Not sure I want to trust my health this this office.

Doctor Soriano and NP Kimberly is all you need . They welcomed me and made me feel right at home…read moreand comfortable . I definitely recommend this clinic . 100/100.

Excellent staff and physician with communication and care. They took the time to listen and help me…read morewith a good plan for my health needs.

Dr Makendura has been my dr and taken care of my health for almost a year he cares so does the…read morestaff I really recommend him there not too many drs that care.

Great Office located in Hacienda Heights! Office Staff is great friendly and knowledgeable of what…read morepatients need or needs to be done. Very professional staff. Dr Makandura, Sandra and Gap are awesome. Office always clean and very welcoming.

I am writing this review after a deeply upsetting and unprofessional experience during my recent…read morefollow-up appointment. I was called in to discuss blood test results, but the appointment quickly devolved into a confrontation because I had not yet completed two routine screening tests (Mammogram and Pap test), which I delayed due to a recent family emergency. Instead of courteously discussing my situation or checking on my well-being, the doctor accused me of being uncooperative. He was visibly upset and--without any discussion--he abruptly stormed out of the room, leaving the nurse to speak to me instead. The nurse's attitude was equally dismissive. She doubled down on the accusation of non-compliance, stating I should change doctors, and added that I hadn't taken a previously prescribed medication. When I stated I had no record or notification of that prescription, she simply declared it was "not their fault" and effectively ignored my attempt to clarify a misunderstanding. The lack of care and courtesy was shocking. Patients should expect compassion and an effort to understand their individual circumstances, not to be treated like a child being reprimanded by an old-fashioned school faculty for "bad behavior." I understand now why this office has received so many negative reviews. There are many excellent, compassionate family doctors accepting new patients. I strongly advise anyone seeking respectful care to avoid this practice.

Our family had very bad experiences with the office staff and the doctor. Insensitive, rude, and…read moredon't care about the patient's need and well being. The doctor misinformed and the patient missed the treatment opportunities.

Dr. Chang and the staff at Star Health Medical are highly professional and caring. As an undergrad,…read moreI had the opportunity to shadow Dr. Chang over the summer and witnessed his commitment toward his patients and his students. He is exceptionally knowledgeable, dissecting questions at different angles for his students/residents. He is also highly compassionate toward his patients. Whenever patients hesitate to take an annual scan out of fear, he would always encourage them to overcome their fear and inform them of the significance of regular screening. After my shadowing experience at SHM, I recommended Dr. Chang to my mom. As a first-gen immigrant, my mom has always been very anxious about seeing doctors in the US. But after her visit, she said Dr. Chang was very patient and informative. He insisted that my mom do a mammogram despite having done one back in China 6 months ago. The most recent mammogram reveals that there are suspicious masses! But thankfully, we were able to bring the situation under control due to early discovery. As a pre-med student, the shadowing experience was educational and encouraging. He is a fun and approachable guy and thoroughly answered all my questions about med school and application. As a family member to his patient, we are thankful for his professionalism and compassionate communication. I highly recommend Dr. Chang!

Oh, please. If there's a zero star, the NP deserve a zero star. I was calling them today like 3…read moretimes regarding my mom's lab results. They keep saying: "oh, we're busy right now, we'll calling u back." It never happens. All lies. Zero calls back. Worst one, the NP was yelled and didn't even want to listen to the complain, and hung up. Waow! What a service! Super epic. They called, inform about "something" that wasn't a clear instruction, and wanted us to check with a neuro specialist. How to communicate with the next doctor, if the instruction I received wasn't clear? If u inform something to someone, and someone communicate it to someone else, and it became unclear what do you want, cannot give response back, get the hell out pls. Do it yourself. Don't care what u want anymore. When I asked, "nicely"... their response was: oh, we're VERY busy right now, we WILL call you back. PRETT!! "Liar!" And the NP was saying: "don't u understand that we're VERY BUSY!!" "You need to listen to me!" (When she's the one NOT listening!) (After I called 3x and waited for them to call back like almost 8 hours???) Don't u think I AM NOT BUSY MA'AM? I was "too busy" waiting for your response, just to ask, what do u want from the neuro? From the kidney doctor? What the hell u want? Explain it nicely, not so complicated ma'am "busy-in-the-world." I'm sure the doctor is a nice person, but NOT the ma'am NP! She's a fucking bullshit!!! Not a profesional at all. They tend to hanging up their phone OR just blocked u into a busy line, so when u called them, NOONE (like literally noone) will pickup the phone OR listen to your voicemails. Their phone is broken, just like their heart is broken. Probably, just come to their busy office, and see how "busy" they are blocking people's phones call to make a very QUIET room. Wow!! Applause to their profesionalism. That's how they got their profesional degree. Just blocking people's phone, and do prescription till their patient's kidney is broken.

Doctor Gu has been our family's GP for many years now. He not only brings his knowledge and…read moreexpertise to our needs - he actually personally cares about us. The office and medical staff are also invariably very polite and helpful.

I often come out of there asking why I went to see him (convenience? history? stupidity on my part?…read moreprobably all of the above). Every time I see him, I feel like I could have given a better diagnoses on myself, the only advantage he has over me is he can write prescriptions. Hence my visit today. I need a California prescription in order to see a PT because my NY one is not valid (like many others, this is just another stupid law). I tell him about my torn ACL and how I had surgery and his following question was "ACL, what is that?" ................... First question that came to mind was "really? who's the doctor here?" I understand he's no orthopedist, but really? He then pulls out a prescription pad like those they write for drugs and writes on the pad "Physical Therapy, ACL + MMR" without what kind of exercises needed or types of therapy. My visits each time with him reminds me of if SNL had a skit, it'd be about a family doctor and no matter what the problem is from a scratch in the skin, to broken bones, to people that need surgery the doctor would write a prescription for everything! Don't get me wrong he's super friendly like Robert mentioned, but that's the only reason my review was 2 stars at not 1.

He is too busy for his patients. Front desk acts like they are better than you the moment you…read morechallenge them and lose patience if they have to spend more than 2 min with you. They are also woefully outdated when it comes to technology. Who still uses fax and letters for updates. Aren't everything digital? It is 2024, not 2000. You have to call them to get any type of update but at the same time they are too busy to help you. Maybe you won't be so busy if you use modern technology or have some type of app to communicate. The nurse and aids also talk about your case loudly in the front office. Never heard of HIPAA? He may be fine for regular meds but he won't be able to help you if you have any serious illness.

I am Dr Teng's patient for at least 20 years , my family members also are his patient too, he help…read moremy husband to found the best heart surgeon in La Jolla to recover his problem, Dr Teng has great knowledge and passion to help patients it's unbelievable, he is the best best doctor !

Dr. Cherng has been my doctor since I was like 5, idk don't remember. He's a very friendly/…read moresarcastic doctor but very very efficient. He helps me with all my medical forms for job applications and is very nice The wait usually isn't too long and also he's located in PIH where there's a pharmacy. Medical labs are located just across the street so it's convenient for blood tests.

Seriously the best family doctor you can have! We have Dr. Cherng for our family more than twenty…read moreyears. His knowledge and honesty help you to understand your health concerning, take further exams but avoid unnecessary anxiety. So although we moved out of the area many years ago, but still drive hour away to see him. Dr. Cherng not only an excellent doctor but also a great person that you will respect from your heart.