This hotel presents itself as a 5-star hotel. It may have been at one time, however that time has…read moresurely passed. I would give it 0 Stars, but they do have an amazing view. The hotel is VERY dated, old furniture and fixtures. There were old bodily fluids on the bedspread, the towels had "baked in" dirt on them. When speaking to locals, they said they believe that the hotel is resting on its laurels and it's Michelin starred restaurant. Extra added bonus: they misplaced our car keys, finally finding them after 45 minutes. DO NOT STAY HERE EXPECTING A 5-STAR EXPERIENCE!!! Giving them the benefit, it's at best a 2-star hotel.

This is a great spot and I would highly recommend it. It is walking distance from Lugano (20-30…read moreminutes pending where you going) and the staff are just fantastic. My son and I had dinner in the main restaurant one night which did not disappoint at all. We took advantage of the inability to get swiss wine outside the country and ordered a nice 2012 Merlot that had a bit of age but was still clearly a young wine. The squash flowers had a flavor which they lacked earlier in the week at a restaurant in Milan and the duck was just fantastic--perfectly cooked with nice accompaniments. I forgot to snap a picture of dessert so I do not recall it but I know we loved it!

Everything is poor. The shower is dangerous. Service all but absent. Food scant and underwhelming…read more The room hasn't been updated since the 80s. Horrible place. Three nights at high rates, leaves me exasperated. Stay away.

Stayed here for 2 nights in May as part of a group tour…read more Our room was very big and facing the lake with a small balcony. I was very happy with the room and wish we had more time to spend there. There were some chocolates and jellies waiting for us in the room when we checked in which were delightful! The location of the hotel is very conveniently located with a quick walk to the downtown Lugano area with lots of shops and restaurants. We had breakfast included which was buffet style. The first morning we got there early and had a spot outside to enjoy the view. The breakfast itself was just okay. The second day our group was leaving early so they had arranged for an earlier opening for breakfast but when we got there they were still setting up and did not have all the options available. All said, I would consider staying there again if ever back in the area. I understand there are two parts of the hotel and have heard negative things about the other part so would want to make sure I was in a similar lake facing room in the main hotel building.

I've stayed at the Hotel Walter Au Lac several times over the past forty years- and each stay has…read morebeen consistently excellent. Rooms are clean and the hotel is well maintained............and the views of the lake or city are relaxing and inspiring. The only drawback is the 10.30 am checkout time - I was surprised it wasn't the standard 11 am

This hotel is gross. Rooms are old and funky. Super loud due to location. Up all night listening to…read morejack hammers and construction ALL NIGHT LONG!!! Do yourself a favor and stay away!!!

If you are looking for Accommodation in Luino and want to be central, and AT HOME, than you have to…read morestay at the Hotel ANCORA ( the Anchor in english) it is in the centre of all activeties right on the Lake, next to the Lago Maggiore Ferry station. You could not wish for better. The Owner, Antonio, takes you in as if you are family and fusses over you in his own sincere way. He waited up for us until 3 am whilst we where partying at Tripolinis. After our eight or ninth visit and consequent late nights we now have a key to the front door The Rooms are clean and spacious and we look forward to our next stay as it truly is like coming home

A short trip thru but what a lovely find. Beautiful older hotel with fabulous dining options,…read moreextremely friendly and hospitable staff and a breathtaking view of Lake Como. Breakfast was extensive and delicious...the bar lounge had wonderful lunch options and the dinner restaurant Raimondi's was absolutely incredible. The hotel manager was always on top of every detail of our trip with a smile. Look forward to visiting again sometime!

The customer experience was impeccable at Villa Flori. The customer service training that the…read moreentire staff must receive was far above and beyond my expectations. The reception staff were all professional, polished but extremely friendly and happy to accommodate any requests that I had. The breakfast serving staff were attentive and paid attention to every little detail. My room rate included breakfast - every single dish was impeccably prepared and presented in the morning buffet. My room was superb - a breathtaking view of the lake and a beautiful room (and an extremely comfortable bed). The entire property was gorgeous beyond words. We were at Lake Como for my son's wedding. The bride and groom stayed in the 2bd/2ba Villa. The views and the entire space was beautiful. The entire property is extremely well maintained with impeccable attention to every detail. I cannot say enough about the overall wonderful experience we had at Villa Flori. If I could give then 10 stars I certainly would! The location and everything about Villa Flori are what dreams are made of!

Love, love, love the Michaelangelo! I've stayed here now twice - the first time they Booking.com…read moreand this time by calling the hotel directly because they showed as sold out on-line...not true! The owner, Roberto's family has owned the hotel for decades and, while his English is better than my Italian, we find a happy medium speaking Spanish. He is a very charismatic guy who cooks the breakfast each morning (very good hard boiled eggs, pastries, grilled veggies, and more plus whatever coffee/espresso drink you want! He has gone out of his way to make our stays enjoyable and the price is very reasonable at about 80 Euro/night. Highly recommend! This hotel is across the street from Lake Maggiore and just a short walk to the historic/quaint downtown Arona area.

Beautiful small hotel, very stylish and well run. Just a couple of blocks to the pedestrian area…read moreof Varese, yet far enough away so it feels tranquil. Pretty grounds (even has a few tortoises in the back). Excellent restaurant that locals frequent, with a changing menu that reflects the seasons. This is not a sterile cookie-cutter chain hotel. It is a nice intro to Italian style hotels without it being too rustic. no pool though.

Beautiful boutique style like hotel that I will definitely miss, and I will most definitely return…read more Conveniently located right next to Lake Como, in Northern Italy's Lombardy region. The hosts (husbands & wife) are very accommodating and they so eager to assist you with anything from booking a boat trip on Lake Como, or a panoramic view train ride to Switzerland. They have fabulous rooms with an absolute beautiful view of the waterfront. Good food that you can indulge in awhile taking advantage of their spectacular waterfront view from their outdoor seating area. My new favorite drinky-winky: San Pellegrino & Crodino.