By far the nicest hotel we stayed at Portugal. Vila Gale Evora & Spa is very modern with both an…read moreindoor and outdoor pools. The bathroom has a walk-in shower instead of a bathtub. Really enjoyed staying here.

I had the most wonderful week in this beautiful hotel the room was amazing, comfortable and with…read moreevery amenity we could want. The hotel itself self is beautifully decorated but the star of the show is the staff they could not have more accommodating nothing was too much trouble. We enjoyed lunch on the terrace which was delicious and watching the falcon and his handler walking around keeping any annoying seagulls away was a treat. I traveled with my husband but we saw many family groups who were equally enchanted by this beautiful hotel

Must stay hotel. Right off the cliffs. Beautiful view and excellent service. A gem that is hidden.read more

We had a great experience. Unfortunately we only got to spend one night here. The hotel was…read morebeautiful the room was very spacious the view from our balcony was beautiful. It was soooo quiet. And the staff was very nice and efficient went.

The Troia Design Hotel is a lovely hotel but lacking several things that one would expect from a…read morehigh end hotel. For example, the fitness room had a water dispenser but it was empty, and there were no lights in the room so I could not workout after 5pm. Also, we had a full kitchen, but there were no plates or silverware. These seem like all easy fixes that should be included in such a high end hotel. My main problem was the way in which a serious bike accident was handled by the front desk team. My family and I stayed for one night and rented bikes from the hotel the next morning. As I was climbing a gravel road, the tire spun out and I landed on my feet, but my front leg hit a wire protruding from the front tire. This wire should have been covered by a plastic cap. The wire hit my shin and tore my leg up which resulted in an emergency room visit and 6 stiches. My children rode 3 bikes back to the hotel while my husband drove me to the ER. The 4th bike was hidden away from the street and the hotel was notified of the exact location of the bike and the accident that was the result of their neglegance. Later that day, the hotel receptionist, Inês Pinheiro, indicated that the bike was not located. I requested that they look again, sending exact GPS coordinates from the picture taken and requested a video call on WhatsApp so we could provide assistance locating the bike. Instead, the next day, they said the bike was still not found and I needed to call with a credit card to pay for the bike. Two days later, I had my Portuguese friend call only to find out that the bike manufacturer found the bike using GPS, but the hotel never notified me. We did everything to help the hotel locate the bike, while the hotel staff took zero responsibility for their neglegance. The staff seemed young and inexperienced. I hope the hotel management will find this feedback useful and address training issues with their staff.

Stopped by Farol Hotel mostly for lunch. The setting is beautiful, right on the cliffs overlooking…read morethe Atlantic, with a stylish, modern design that feels upscale without being stuffy. It feels like a great place for a casual afternoon drink or a more polished evening cocktail, whether you're staying at the hotel or just visiting, even on a gloomy day.

Beautiful Hotel minutes walk from downtown, Farol Hotel overlooking the beautiful Atlantic Ocean…read more The hotel built in the 19th. century , it is a combination beautiful old architecture combined with modern art (sculptures, paintings and furniture). It has an air of sophistication. The views are stunning while you eat breakfast or dine in one of the two restaurants. But what makes this place amazing is the staff. They are very attentive, helpful and lovely. Barbara the receptionist is a gem with her recommendations and her demeanor you really feel like you are being treated like royalty. Everyone who we have encountered are fabulous!! The breakfast chef and crew are vibrant and helpful the food was delicious!! Cascais appears to be extremely windy in May but it is a wonderful place to visit.

This hotel is just a short walk to the city center, maybe less than 10 min…read more Great rooms, with balcony that over looks the pool area and onto the ocean. Spacious rooms for European standards with separate bathroom area. Staff were very friendly and helpful when asked directions and offered ideas around the city. There is a bus stop right out in front of hotel, so transportation in and out of city is a breeze! The hotel offers a great traditional Portuguese bar with pictures of the city of Cascais on the walls. Hotel includes free breakfast which has tons of favorites: boiled eggs, assortment of meats, tomatoes, cheeses, breads, cereals, fruit....and drinks.... And a plus plus plus??? This hotel has a lift!!! and a mini fridge!!! and a microwave!!!

Went during off season since we were in Europe for a wedding anyway. This was our vacay thereafter…read moreand I'm so glad we made it just in time to go and get out before the catastrophe that is Portugal right now (in terms of airport at least- LIS was nightmare fuel then, and from IG, looks like it's only gotten mega tons worse). I'd consider the resort a depiction of dystopian surrealism. First we get to the resort and the lobby is under construction. There's barely anyone staying at the resort which already made it feel like a scene straight out of The Shining. We were first given a mediocre room but was upgraded - we didn't complain but they must've known how absolutely destructive the construction noise was. Awful. Why they didn't put us in the nicer room from the get is beyond me, since such a small portion of the resort was filled. We heard zero construction after this move while in the room. The room itself is amazing. Roomy, lovely bathroom and a spacious outdoor patio looking over the pool area. There were two Michelin star restaurants here but we only visited Midori. It was a great experience but eerie in that, again, it felt like we were in some dream where we were one of the last people on earth. Strange. We had most of our fun outside in sintra and cascais. The resort needs a serious facelift - the entrance from the outside and all the common areas really look so aged out. I'm sure it's nice during the summer but I still wouldn't pick here to come back to unless there's been some heavy face lifting done.

Why I won't stay here again: The state of the resort has deteriorated significantly (see…read morepictures), and management doesn't seem to be doing anything about it. Tony's Tip: there's an "overflow" room for the daily breakfast buffet to the left of the stairs. It's adults-only and will keep you away from the chaos of the main room. This is the first 1-star Yelp review of mine in more than one hundred I've written. I see that the large majority of glowing reviews are from a number of years ago. Whatever its condition then, this ain't the same resort those people were staying at. We attended a wedding in the town of Sintra this past Summer. In choosing a hotel, my wife opted for this Ritz-Carlton property that was viewed as the highest end hotel in the "area." I put area in quotes because in reality, it was a 15-20 minute drive into and out of the center of Sintra, and it could take at least a half hour if you hit daytime tourist bus traffic. After our first day of commuting during a 4-night stay, we immediately regretted our decision. But it would get worse. While the vista is nice, I don't think I'd call it stunning. Perhaps we've been to too many other great places in various settings over the years. For us, the grounds and views fell short of the "wow" factor. Check-in was prompt, and the front desk people were nice, particularly one woman who made a couple of restaurant recommendations, including calling on our behalf. That was probably the high point of the stay. Once in our room, it presented more like a Marriott than a Ritz. Dated (circa 2005), with many imperfections. Beyond that, however, as we explored the hotel, we were taken aback by how much the resort was in disrepair. For starters, our own balcony had four vertical railings that had rotted out, leaving sharp dangerous edges (especially risky if you had children staying with you). Outside stairs leading to a common seating area had countless stained and broken tiles, leaving you to question the safety of using the stairs at all. The handle to a main door leading outside near the spa was completely gone, forcing you to put your finger into a sharp opening to pull that door open to reenter. Plus, windows in a lounge area near the front entrance had been compromised, leaving the panes cloudy. I could go on, but I stopped documenting this disaster once it was clear that management was content to leave things in deteriorating condition. I mentioned the breakfast buffet. It was okay - certainly fell short of the better European buffets we've experienced at resorts of this supposed caliber. We had trouble one morning getting someone to bring us a simple pot of coffee and cream as we watched them deliver to other tables. Took three requests. Beyond that, the main dining room is far from relaxing. This is a destination resort for many families, and you know what that's like in the morning. We discovered the "escape" room on our second morning and ate there during the rest of our stay. In sum, the Penta Longa Resort was a big disappointment. It's not cheap, and when a place is carrying the Ritz-Carlton brand, that has historically come with a broadly understood high standard of luxury. My wife will be the first to say that Marriott has blurred the lines between R-C properties and the rest of its brands, and not for the better. My suggestion to those planning to visit Sintra is to stay in the town itself. There are one or two properties that should deliver at a higher level than this place, and it will be much more convenient for you as well.

A small but really nice hotell in the heart of Cascais. Opened spring 2015 but already very popular…read morewhich is easy to understand after our first stay. The renovation of the fantastic old house is made with the help of local architects and the building really gives you the feeling of the maritime Cascais. A friendly atmosphere together with nice rooms, perfect balanced breakfast, poolarea and the perfect location makes Villa Vasco da Gama the perfect choice for the independent traveller who do not need the extended facilities a big hotel offers. Yet a group of up to 24 can hold a conference meeting and a nice stay. Very private! This hotel is one of my absolute favorites

We stayed here a week with two surly, grumpy teenagers and ended up having a great time despite…read moretheir energy. The hotel is wonderful, the continental breakfast is great, the pool and grounds are terrific, and you're a ten-minute walk from downtown Sintra (both the tourist one and the local one, albeit in opposite directions). There's also a ten-minute walk towards a smaller, quieter neighborhood that offers several great bars, cafes, and restaurants that are quieter, for those who want to avoid crowds but still find great local eats. The staff at the hotel are all warm, engaging, and helpful, whatever your needs may be.

One of the better stays on our two week trek through Azores and Portugal mainland. The hotel has a…read morefeel of an old home in the southern US, with high ceilings and a wonderful terrace view of the gardens and pool. Very walkable to Sintra and a trail up to Pena Castle. Food was great.

Location is the only reason this hotel gets even one star. Old and gross rooms. The beds were…read morehorrible. Pillows were worse. We were suppose to stay here 3 nights and checked out after 1 night.

The food at Hotel Vila Gale Ericeira is absolutely terrible. It was dried out like a scab. Dinner…read morethere is a Buffet and it is disgusting. Food has terrible taste. It is day old or even a week old. The manager is Carlos Oliveira. He is incompetent, rude, verbally abusive and unprofessional We were there a week ago and I still feel compelled to write this review. Mr Oliveira verbally confrontational with me in front of my table. Not sure why he feels he should be doing that with a paying customer. However, it is obvious why the restaurant is in such a horrid state. None of the servers smile, tiptoeing around to avoid Mr. Oliveira. The organization and the quality control is absent. The food is horrifically bad. The hotel is nice but don't eat there. The location of the Hotel is absolutely beautiful. Hopefully upper management will make changes to bring the food services up to the level of the surrounding beauty.