A place of many bosses. I recommend it for those without complex health or if this is among limited…read moreoptions per your insurance coverage. I am ​moving on after mixed experiences and now having a condition will seek a nice sensible --self-employed-- specialist as my pcp.

I've been going here for years. I've had some great doctors, most of whom were residents and have…read morenow gone. What's great about this place is they have early-morning walk-in hours, making it perfect for working stiffs like me who don't want to take off work for a doctor's appointment. They're also really good about fitting me in for an appointment quickly. They're also respectful and understanding. This place is affiliated with Albany Medical College, so they often have student observers. However, they're very good about not forcing that on you if you're not comfortable with it. For instance, when they asked me if a male student could observe my last gynecological exam, I wasn't having it. And that was fine.

Good medical care but the nursing care is very "hit or miss" and most of the time miss. Nurses are…read moremore interested in the paycheck than patient care. Personally, witnessed one nurse just standing around never observed them doing actual care.

My major complaint is lack of quality communication. The nurses are just sitting in front of the…read morecomputer screens chatting about their home/social lives. Yesterday, I am standing at the nurses station for 3-5 minutes and a nurse finally addresses me asking "Do you want something?" In my head I'm thinking- No, I'm standing here adorning the the counter. No one wants to be bothered. If my husband needed changing, a beverage or info regarding his medical plan it is ignored. I used to recommend Albany Med with high marks, no more!!! Oh, and the attending physician never even tried to connect with me for two days after I left several avenues to communicate information. If anyone assures you that they will contact you with any significant updates- they lie. To be fair, I am specifically commenting on D 420's.

I've had a lot of bad luck with medical professionals. That is, until I was recommended Dr…read more Kelleher by an old friend from high school. Where previous physicians dismissed my complaints and were quick to trust test results without first listening to what I had to say, Dr. Kelleher started with a head-to-toe discussion to find out what my problems and symptoms were. He answers my questions (even when they're silly) and listens to my explanations of what's going on with my body. You'd think that would be a given, but in my experience, it's very rare and worth a 5-star review.

Been a patient over 25 years, and no Dr. is quite like Dr. Kelleher. He takes time with you,…read moreanswers all questions, and is very thorough. His staff also is top notch. Highly recommended.off of Everett Road.

Lots of chairs in the waiting room, TV's tuned to the local news. Friendly helpful check in people,…read morenice and professional nurses and doctors.

I have had many doctors in the past three decades and this one stands out. Dr. Sossner has been my…read moreOBGYN since 2018 when I moved to Albany. She is a very caring, knowledgeable, and competent physician who takes the time to discuss any questions I have on any topic. I have complete confidence in her advice and highly recommend her.

I see you bad reviews....not my experience at all. My daughter has been coming here for years and…read morelikes them. I desperately needed to get into a PCD and most offices put you on a waitlist and I waited for a year for some places and still have not heard back. They were able to get me in next month. I saw a Nurse Practitioner and I was BEYOND happy with her. I thought the care I received was amazing. My only issue was the wait time. I was called back immediately but waited a while before seeing the Dr. no biggie. I'll update if anything changes but I'm very happy with this place.

I experienced substandard care in both medical and behavioral healthcare and a constant shift in…read moreproviders who were actually students fulfilling their externships at my expense. Several visits made me feel as if I was an inconvenience. My last provider here was a nurse practitioner. Can't remember the last time my visit was with an actual doctor. I was told I could see one but it felt as if it the provider wanted to lessen her case load. The practice doesn't seem to care for or have an interest in the population they serve. I'm happy to say I have found a new primary care provider and practice that actually is attentive to my healthcare needs. I'm looking forward to better days and outcomes.

This Dr. is truly the very best. He saved my son's life with…read more recommending a implant to control his seizures. He truly has a wonderful sense of humor. He has been great to my son. He was a wonderfull bedside mannor. I would highly recommend him to anyone who is suffering from epilepsy & has uncontrolable seizures.

They refuse to see you, they ask if it's an emergency, they are supposed to tell you if it's an…read moreemergency

They're horrible was stuck there because of insurance they don't want to fix the teeth you have all…read morethey want to do is pull your teeth they cracked one of my teeth during a cleaning and I ended up losing that tooth I had three teeth taken out at once and it still sensitive and that's was in March the dentists and the hygienists are rude and ignorant and very rough I'm left with 17 teeth in my mouth because of them don't go there

Doctors are very good but the front end is horrible. Cannot get through to anyone. Endless wait on…read morephone. Very poor communication with patients.