I hired a contractor for a full bathroom renovation and was looking for a jetted bathtub as part of…read morethe project. He recommended this vendor, and I was happy to go to an in-person showroom and support a local business. I worked primarily with the owner Mindy on trying to find the right tub for the space while keeping features that were important to me. We met in person, she made some good recommendations, and then we spoke a few times over the phone. Eventually I ordered the tub I thought was a good match over the phone with Mindy. However, when the tub was delivered to my home, I realized it did not have jets placed in the right areas based on what I was looking for & what we had discussed. The tub was not returnable, so I contacted Mindy for solutions. She was responsive, but unavailable for a while due to work travel - and her proposed solution was to spend double my original budget on another brand new tub (greatly discounted from its original price) with her again instead! When someone receives a product not matching what they need because you didn't listen, and you tell them you can't take it back, the solution isn't offering to have them spend twice as much on the next one! I gave her two stars because she did make efforts to help solve the issue, but her proposed solution was to give herself another commission that was way over my budget! How is that a good solution??? Instead I solved the issue myself - I sold the tub I couldn't use myself on FB marketplace and found myself a better, cheaper tub from Lowes that had the jets I needed and fit my space. I wanted to speak to a real person who would help me in person with finding what I needed, but unfortunately Hanover Bath is interested in taking your money while ignoring what it is you want. I truly wanted to support a local business and was willing to pay more to do so, but when I got screwed I had no choice but to take my business back to a big box store. I would never recommend this place based on my experience.

Candace is amazing. She has great taste, is professional, patient and loyal…read moreMy two bathrooms are tasteful and everything I desired. Thank you, Candace.

Excellent store, great service, wide variety of items. I purchased a custom cabinet for my…read morebathroom , it is good quality. The owner is very helpful, delivered on time.

Came to the store during business hours. To our surprise store was closed with a sign. Called the…read morenumber on the sign but there was no answer. I guess customer service is not their their specialty.

I have used US kitchens and baths for a major bathroom renovation and a major kitchen renovation…read more Rob could not have been more helpful or supportive throughout the process especially when we had an issue with the cabinet height due to a contractor error. I would not hesitate to use them again I love my cabinets!

While, I understand everyone makes mistakes; this seems to be the trend with US Kitchens & Baths…read more I am disappointed with the lack of communication and mistakes/errors. They like to blame everything on COVID. I get that things are delayed but you can't blame lack of communication on COVID. I was not informed timely that my cabinets were going to be delayed. Order placed on 10/23 with delivery anticipated for the first week of December. Was advised on 11/25 by contractor that they will be delayed till January. I reached out to Rob, sales agent several times with no response. Cabinets finally arrived on January 5th. First error, they tried to charge me more for my counter top than originally quoted. Then when the balance owed was due, they told me one number and then retracted the figure indicating that they looked at the wrong number. Rob mis- measured my floor and cabinets which thankfully the contractor caught. Three cabinet doors came damaged, there is no QA before things are shipped. Still waiting on replacements. The only good thing that came out of this was the install contractor that they referred me too. I HIGHLY RECOMMEND Rick & Chris from S & R Construction. My recommendation is to go with S & R Construction to do the install and buy your cabinets else where.

Kyiah Tucker was a huge help to me in designing my daughters' shower. She was able to integrate…read morethe new shower with the rest of the bathroom that was not being changed. Kyiah has a great vision and the ability to work with the customer's needs. Highly recommend! Susan S.

Great prices!!! This was my last stop and I wound up buying from them because I knew exactly what…read moreI wanted and the price was right. However, there is no customer service at all, no one offered to help me,employees were downright rude to me when I came to pick up my tile. Huge place two people working there one guy was outside smoking. They could care less. If you know what you want and you don't need assistance then go because the price is great.

What a wonderful job, Tom Roberts and his staff did. I recently remodeled my kitchen and bath…read more They were so professional and knowledgeable that the process was seamless. Tom's attention to detail was above par, his communication was clear and concise and even finished the job earlier then expected. His office staff were professional and whenever he was not available they were able to get me answers with minimum wait. Congratulations Tom and to your staff - You broke my expectations, and I am not the easiest to deal with! Much success to you and World Tile - I will be back.

I hired the owner of "World Tile Imports", Thomas Roberts, as a general contractor and it turned…read moreout one of my biggest mistakes and very frustrating experience. He did not provide a contract, he missed all deadlines that we agreed upon, it took long time and endless calls and reminders just to get him to deliver the materials that I purchased from "World Tile Imports". He never provided receipts for any of the materials that I purchased despite of my endless request. However, we asked all the money up front. He damaged my new appliance that I had bought but never admitted it. Whenever he missed another deadline, he never provided any explanations, did not pick up the phone and got out of touch. 4 months later the work was not finished and I ended up firing him. After I fired him, he told all sub- contracts that I did not pay him and that was the reason he could not pay sub-contractors. The true is that I paid him more than 80% of total amount. The worst thing is that after I fired him, he went to Capital Lighting store (lighting fixtures store in East Hanover, NJ) and picked up the lighting fixtures on my behalf even though I paid for it and I never asked him to pick them up. He basically stole them. I am considering legal action !

Exceptional work by Steve Naphtali.(the owner)...he's crazy precise with his math and pragmatic…read moredesign and works within our budget. He also explains thoroughly in his down-to earth way why one costs more than the other and the quality of the items. Expect to sit with him on several working sessions. It's worth it since it's a huge investment. Cabinetry he offers are by Rutt, Sokee, and Millbrook (what we got)...great quality cabinetry. We asked him to design our kitchen but he also does office and bathroom cabinetry. He also sells appliances and contracts work for installation, granite or tile work. We went on our own with granite only because our builder has a good deal with another company. Tip - order the cabinetry hardware online instead through him... saves you $$$. His Manhattan showroom is huge and worth a see. The one in Millburn is only a handful of kitchen designs (one country, one traditional and one modern) but it gives you a taste of what Kitchen Expressions can do.

I would highly recommend Kitchen Expressions. Working with Steve is easy and he truly tries to…read moreunderstand what your are looking for. He has done our kitchen, basement and four bathrooms and we love them all and never any problems. Frank from CCBF and his team are terrific. They workers are friendly and neat and very accommodating and keep to schedule. LL

Writing this review for my mom, who insisted she share her wonderful experience…read more The work was done in Livingston, NJ~! I have been a home owner over sixty years and hired many contractors. As you know this can be a daunting task. But I found Monk's~! Rich Ressa, Monk's estimator arrived to assess the job and prepare the contract. He was pleasant and accommodating, answering all my questions and putting me at ease. He explained the process so I would know what to expect. On the start date he introduced me to Cristian and his crew. Their work ethic was so professional, no muss - no fuss~! When the job was completed (on-time) Rich returned to make sure I was pleased with the results. If you need a contractor- look no further than Monks!

Our experience with Monks was outstanding. 10 out of 10 will recommend it to all. In a phrase =…read morefrictionless high quality. Joe Corticada - our day to day lead - kept us up to date on progress and found creative ways to complete the project ahead of schedule (under 3 months). Amanda Cook helped us bring our design to life ensuring it balanced both aesthetics and function. Mike Drohan helped us spend our budget where it mattered most (custom door - still in love with it!), while balancing high quality lower cost windows. As someone who has gone through other remodels and acted as a pseudo GM, I can tell you I will never go back. This team delivered, did so as a team, and gave us a very high quality product that will produce memories for ages. Our little guy is already obsessed.

Good and knowledgeable service and plenty of selection. Found plenty of great options for accent…read moretiles, and easily could've done the rest of the room with tiles from there. Would definitely go back and will highly recommend the store to others.

This is second time I use Paul and Michael Passeri. This time is more challenging than the first…read morebecause of long pieces and the location is in the basement. They did a perfect fabrication and installation. The seams are hardly visible, they are really top notch quality. I won't hesitate to recommend anyone to take advantage of their knowledge and work ethic. Truly professional.

I was helping an old friend to renovate her 1960's home. I was not living in her area and did not…read moreknow any contractors in her area. I connected with IC Home Design and the owner Horia. The first job was to take down and rebuild a very old worn out deck. The job completed on time and at the price quote. The craftsmenship was impressive. I then added the ronovation of a shed used for gardening supplies. Again the workmanship and finished product was outstanding. By this point I was completely confident in the quality of work done by IC Home Design. Next was taking up an old kitchen floor with several of flooring including old 4 x4 tile. IC Home Design quickly removed flooring and prepared the surface for new wall to wall tile which he also installed. I wanted the new kitchen cabinets to sit on the new tile. Ultimately he installed the new cabinets and finished off the kitchen install including new appliances, replacing a window with rotted wood and adding some additional electrical outlets. Next up IC Homes completely updated a secondary bathroom and then total renovated the master bathroom. Later IC Home found a floor refinisher to sand down the original hardwood floors and stain the floors which looked like new when he finished. All this activity took place while my eldery friend was still living in the home. Horia was very considerate of her living in the midst of all this mayhem and did little things to help her manage her way thorugh it all. I can't speak highly enough of the the quality of work done by Horia and his company I C Home Design. He is a true craftsemen who is a finished carpenter and knows how home construction should be done. His background includes new home construction and several cerifications that are important to home renovations. He is always a gentleman and a thoughful person. i you are looking for the extra low prices IC Home Design probably is not your contractor but if you want work that you can be proud of Horia and IC Home Design is a wonderful contractor to chose for your projects.

Horia is a great guy to work with and very respectable. He took off his shoes when he entered our…read morehome and treated our dog as if she were his own! From the start to end we were very impressed with him. Horia was very professional, provided us fair estimates and communicated with us on a regular basis. He did an excellent job adding a backsplash to our kitchen and installing our over the oven microwave. He is a general contractor and is very knowledgeable in the field. Once we have plans for our next project we'll be reaching to him again.