Our truck broke down on our way back home to Idaho. Rapid Towing driver, John was quick to show up,…read morelistened to our issue and helped troubleshoot. Gave us a jump and made sure we made it across the street to the auto parts shop. I highly recommend calling them to help you out! They did not put a damper in our trip!

The worst company ever!!! Do not use them!!! They blew my battery and my fusses and will now…read morecompensate or fix nor own up their mistakes, they are cheap skates and try to screw you do not go through them!!!

First class operation. Will bend over backwards to help! Will do business with them again!read more

Decided to stop for the night at the rest stop outside of the badlands. Overnight my battery died…read moreand I needed a jump. Long story short Olson Towing was responsive and got to me in a half hour. Scott was a friendly man and I recommend calling them in the future!!

We were passing through Rapid City and suddenly our Sprinter wouldn't start reliably. The good…read morefolks at Thomas fit us in on a Friday afternoon and helped us figure out what was going on. After doing a very thorough job, they sent us off to a battery place that could do a more thorough test. Lane was friendly, professional and knowledgeable. Thomas auto service gave us excellent service! Oh, and then they didn't even charge us!

If you looking to get ripped off that's your place to go! They replaced completely unrelated to the…read moreproblem part. Car was a liability to drive tho mechanic reassured me it was safe. For your own safety better find a different auto shop!

Camping blew a tire out and they came out and fixed it quickly. The driver had a good attitude and…read moredid a great job

After listening to a lot of excuses from the local competition and AAA detailing why my Silverado…read morepickup could not be towed with the snowplow mounted, I encountered Mike and found his positive "can-do" attitude made it possible to have my truck with the evil plow attached loaded and headed to the repair shop within an hour. These guys are the best....piss not around with the others.

Stuck on the highway for hours. One of the guys just happened to stop. Went above and beyond to…read moreget our truck and camper somewhere safe. Even took us to a place where we could hook up our camper and have a place to sleep. Still good people in America. Thank you

Steve came to our rescue along I-90 at about 9 PM on Labor Day and towed us to Kadoka where we were…read moreable to get a motel room. Steve recommended a good local mechanic who was able to deal with our major issue. Our towing insurance could not locate a towing company in the area, and we got Chad's Towing number from a nearby motel clerk. He answered our call on the first ring, even though it was a holiday night, and he came to our location quickly. Thank you Steve!

Fred knows his stuff. He's always professional and helpful. Myself and others can say he's the one…read moreto call for a quality tow. Thank you Fred for always bringing quality to your work. Give this man a raise. He's always on point.

Fred always has done a good job towing vehicles for me he's reasonable and I've never had any…read moreproblems thanks for always helping me Fred

PTR towed our 40 foot diesel motorhome twice within a few days. Once to a RV Park where the…read moreoperator did an expert job of backing the motorhome into the assigned space, which was amazing considering the how little room he had, and again to a repair facility two days later. PTR was amazing the operator was professional and new exactly how to tow a large motorhome. Alvin the driver/operator was absolutely great. He knew exactly what should and should not be done when towing large motor homes. If you need a tow don't hesitate to call PTR they did a great job for us I really can't say enough good things about them.

This place is a rip off their crooks. Took my vehicle in on a Friday evening from one of my Turo…read morecustomers. Said they would release it on Saturday and then they didn't. They wouldn't let me get it. Charge me another $120 by Monday. Crooks.

Horrible, miserable people. Mike is the worst to try and work with, and if the receptionist is his…read morewife Wanda that would make sense. She's just as angry and miserable as him. I understand he has a job and company to maintain but the attitude from him was appalling. I would never recommend this company to anyone and I hope they eventually shut down for how they treat customers.

Terrible. Horrific. SCAM. I was in a car accident where my car was towed from the scene by M&W…read moreTowing and I was charged a No Key fee. Neither the tow truck driver nor the officer asked for my key (the car didn't get there by itself nor was it parked in a parking lot). The car was towed off with no contact with me (the driver/owner). Additionally, I was charged an exhorbitant fee for a Title Search? How is that even possible when the company already knew the owner of the vehicle? They were also called two times by me (driver/vehicle owner) to make arrangements for the vehicle. Yet, still charged for this 'service'?. And, it was over the Christmas holiday week. What offices were open to complete a title search? These discrepancies were brought to the owner's attention with No resolution. Horrific!! Scam!!

What a rip off. Towed my daughter's car less than a half mile and charged us SIX HUNDRED DOLLARS…read more Outrageous. I would NEVER use them again. Highway robbery at its finest.

After a vehicle accident Jeep was towed to DCI then they came & towed to their shop! No…read morenotification to us the owners of the vehicle for 18 days. What a total dis justice when one call would have stopped the outrageous price gouging! $2,000 later they decide to let us know it's racking up dollars. No personality-no people skills-transaction took place in the wind outside-maybe now the can afford a clip board to write on. Receipt didn't go through carbons So then it was hand written in on paperwork! Real professional. Never would I recommend this terrible run company! Don't recommend BLACK HILLS TOWING Company for anything! A very dissatisfied customer from a horrible accident!

Fred did an amazing job. My car died outside work and I had no idea what was wrong. Called Doug's…read moreSinclair and they came and towed my car to the shop. Turns out the fuel pump went out. They had it fixed and back to me in less than 24 hours! I would highly recommend them.

I've been taking my vehicles here for years. They are friendly, not demeaning, don't gouge you in…read morelabor and know what they are doing.