Poor bedside manner. After explaining a series of potential issues with a family member in his…read morehospital room using "doctor speak", when the patient asked her to just go over the issues one more time (clearly he was processing a lot of info and wanted to make sure he had it all), Dr Gruss said "No, i already told you. I don't have time to repeat myself if you aren't listening, i have to get to my office." I was APPALLED! She is dealing with sick people here, not school children who have misbehaved. Should you come across her at norwalk hospital, you may want to ask to see another Dr, or just be sure you're paying attention bc she's not about to go to any lengths to make sure you understand what's going on w your health.

I thought Dr. Gruss was very compassionate and had very nice bed side manor. She was one of the…read moremany great Doctors affiliated with Norwalk Hospital who helped me deal with a very serious diagnosis. I thought she was thoughtful and caring and I am happy she is my Doctor. I have referred her to others and I will continue to.

Dr Greene is supportive, knowledgeable and able to provide realistic solutions to a variety of…read moreissues.

Despicable and predatory business practices that prey on the already vulnerable. I was desperate…read morefor help, new and naive to having independent insurance, and thought my insurance would cover most of the (as I now know) ridiculously overpriced sessions. I was charged out of pocket a "sliding scale" amount of $325 (which was still more than full price as far as any other therapist would go) promptly to my credit card after every single session, and at the same time they filed a claim with my insurance for the full price $500. This is double billing, which if not out right illegal is at best shady. When I called my insurance I was informed of not only this wrong doing, but that as standard practice, a provider, out of network or not, who files claims with an insurance is not supposed to charge anything to patient until it has been processed through insurance. Further more, I was informed per my insurance's regulation they are only allowed to charge me ~$60 a session since they filed claims and thus entered into a contract with my insurance. I have called them twice with a representative from my insurance to explain in no uncertain terms what the situation was and to give them a chance to refund me. This was met with polite stonewalling nonsense that "they were not obligated to my insurance's laws because they were out of network." When I emailed them with extensive proof of my insurance's legal policy for out-of-network providers that shows that they legally can only charge 15% more than my insurance's allowed amount, I have been met with crickets. Since they have refused to refund me, per the advice of multiple representatives, I have filed a fraud suit with my insurance. As for my experience with the actual people, I had an incredibly brief "intake interview" with the Dr. Zackson, who's primary mission seemed to be getting off the phone with me as soon as possible instead of listening to my symptoms, I was pushed to take a male therapist when I'd explicitly expressed I wanted a female one. Outside of this, all the employees I came into contact with were polite, helpful, and seemed compassionate. And though I did not want a male therapist, I found use and made progress in the therapy I received before stopping treatment. But I cannot excuse this blatant exploitation of the vulnerable and the incredible audacity to continue to spout nonsense and withhold my money (which I desperately need as a self-supporting college student) when they are being confronted with the obvious reality of their wrong doing from multiple authoritative sources. Absolutely insidious behavior for a practice that claims to be about helping people.

Absolutely atrocious! I was illegally seen by a psychologist who was not…read morelicensed to work in New York. This was after a pre consultation call by the head of company who knew exactly where I lived! Sickening

This is the most professional and caring practice I have ever been to. I am in the medical field so…read moreI tend to have high standards when it comes to who I will use. I was taken as an emergency, I was welcomed by a very pleasant woman who made the new patient process so pleasant. They identified the issue, got medication to pharmacy within 15 minutes and i was on my may. I have been back several times and always the same positive experience. I have ref my husband and two friends and all live this practice.

If you want to go there for a laugh then great if you want to go somewhere for actual good advice…read moreand a proper diagnosis for any health concern, you should think twice before you consider this practice. They can't keep a doctor in office for more than a year at a time I wonder how many lawsuits they have for malpractice. The current doctor there , Richard Diamond, is a whack he goes on luxurious vacations about once a month and also has other practices where he works as an oncologist and A hematologist. Sure that looks great on paper but the man is in it for the money not the people. How can you keep track of everything when you are wearing a million different hats everyday? He can't, trust me.He could care less about his patients, what he cares about is himself and how much he can achieve in his lifetime to boost his ego even bigger than it is. I'd give this place 0 stars if it was an option.

My recent experience was extremely similar to the other 1-star review…read more I too was subjected to a series of inappropriate questions (by the receptionist). Sadly, the first question asked was "Do you have insurance"... not "What is your name", "How can we help you", etc. The receptionist then began berating me with dozens of disturbing questions including: "Do you have a gun permit" and "Do you own firearms". I told the receptionist that I was not comfortable answering those two questions and she immediately cut me off, proceeded to tell me that 'Todd' would review my answers and return my call if he accepts me as a patient. As expected, 'Todd' never returned my call and I was denied. I can only assume 'Todd' does not accept patients who may own firearms. This is just another example of why men do put much faith in counseling. If you happen to support the second amendment and/or own a firearm, do not try to obtain this 'open minded' therapist; he is a biased coward who should probably get some therapy himself.

I went to Todd for counseling from 1999 to 2007 after the death of my mother and learning that my…read moreteenage daughter was using drugs and had a serious eating disorder. Todd counseled us separately. He referred her to excellent treatment facilities. He taught me to use healthy coping strategies, how to deal with my family and resolve issues, how to deal with the death of my mother, job stress, improve relationships, and I am a better person because of Todd Tuozzoli. He listens, cares, knows the right questions to ask, talks like a real person, and offers common sense, down to earth advice. He is very easy to share your deepest feelings with. I trusted him with my daughter and I trusted him with my emotional health. I worked with professional counselors and therapists. I recommended Todd over any other mental and emotional health specialist I have ever known.

The care and professionalism of Brain and Spine Surgeons of NY, of which Dr. Neubardt is a…read moreprincipal doctor, is unrivaled. They have managed to devise an office system that at once feels caring yet streamlined in their billing as well as patient guidence. Drs. Neubardt and Stern both attend to you in surgery, which is not always their first course of action (which I appreciate.) I had surgery, and when I called at midnight on a Saturday with a post op concern, I spoke directly with Dr. N. He actually remembered the details of my surgery a full 10 days later! Dr. Stern has written books, and Dr. Neubardt holds at least 14 patents for back surgery. Every office should run like this and every doctor should be so skilled and concerned about their patients.

I called this doctor office to make an appointment, the office staff was very rude impatient, and…read moreunprofessional. I politely ask her to please be patient; she went on a rant, telling me how good their service was. I told her she cannot be the judge of her service, only the patient can. She became belligerent and slams the phone down. I would like to inform patient when the office staff is bad it is a reflection of the doctor, although the doctor might very good. Bad office staff controls your care and appointment with that doctor and they influence that doctor, and you get a bad reputation because of unprofessional staff. This office is bad all because these doctors are good doctors but bad business men. They cannot run their office

I can only address my experience 2016-2017 with Sue Sirlin. Sue is talented with teenagers…read more Unfortunately, during my experience with her, she was also professionally irresponsible to the point of appearing self-serving. A great deal of harm accompanied, by coincidence or not, her unprofessional interactions with too many members of our family at once. Sue opined on matters she was ill-equipped to address, and she opined both wrongly and destructively. This was several years ago. I'm sure in the right circumstances her counsel is productive.

When my parents first introduced me to the possibility of working with Sue, I was hesitant because…read moreof my prior experiences with therapists. I would either receive a band-aid for the massive wounds I had or homework to take home that did not examine the root of my problems. They spoke to me but not with me. But when I met Sue, she was different. She asked the hard questions that I never thought about or even asked myself. Sue was patient with me when I took steps backward and taught me how to use DBT in conjunction with what I enjoyed and cared for the most, such as my faith. With Sue's help, my mindset on life transformed into me finally choosing to take care of myself. After three years of working with Sue, I graduated high school, started a business, transitioned into a new home with my family, and bettered my relationship with my father. I couldn't be more grateful to have met and journeyed with a therapist as great as Sue from my late teenage years into adulthood. I recommend Sue to all of the parents I come across asking me for mental health support. Sue is, by far, the best human resource you'll ever find.

I never thought I would be writing a review about anyone on yelp, but Dr. Vitulano sincerely…read moredeserves it! He helped me realize how important it is to have a work-life balance. He's a great coach and I am very lucky to have met him. It was an incredible journey and I look forward to doing more work on myself through his guidance to achieve the best version of ME. Dr. Vitulano has been the most caring, kind, and compassionate psychologist I have known. I am grateful to him.