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    Alamo Hardware

    5.0 (1 review)

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    2 years ago

    Patty and her crew always takes good care of ME! and has the items that no one else has in town and i always need difficult items it seems.

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.1(42 reviews)
    47.7 mi
    $$

    The folks in the store are all very nice. The general manager is extremely accommodating. But they…read moreare having real issues with their phone service and their supply chain. Most of the appliances that I have ordered there for my two condos did not show up on time. I received an automated messages stating that deliveries were coming the next day, only to have nothing show up. On another occasion I got an automated message stating that the delivery was coming the next day. I panicked as I was not in town. I spoke with a Lowe's manager who promised me that nothing was being delivered the next day. Unfortunately two appliances showed up when I was 200 miles away. I ordered a dishwasher which had a problem with the latching mechanism. As a result it would fill with water and turn off without draining. Lowe's wanted me to get it repaired. That turned into a real circus with a repair man showing up twice without the required supplies. Finally a month later I talked to the right person at Lowes who replaced the dishwasher. I do not know why they wouldn't replace it when I first reported the issue. Lowes is convenient if you live in the Rockport/Port Aransas/Aransas Pass area. But realize that you will not get AAA service.They blame the issues on supply chains, third-party delivery companies,, automated phone messages from third parties over which they have no control etc. The bottom line complaint that I have had is that they do not take ownership of the issues until you get out to the general manager level But I will keep going back as it is the only show in town and the folks are all friendly

    I've complained three times in a row about the men's room - absolutely horrific. But no action is…read moretaken. I'd rather use the bathroom at a truck stop in Mexico. Sorry Starbucks, I'm coming over!

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    Alamo Hardware - hardware - Updated May 2026

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