I went to the Alamo fireworks location in Kyle Seale Parkway (location not on yelp) in July 2022 to get some fireworks to try out. Keep in mind, I'm a beginner at this. There was an African American male working there with sort of "spiked up" hair. I made it clear to him that I'm a beginner and asked him what good set of fireworks I can get for a beginner. He insisted that I should purchase the bump bear 16 shot set. Confused, I asked him "does it shoot all 16 at once?" He said "no it goes one by one". So I purchased the set. It wasn't until later that I realized that these are probably the ABSOLUTE WORST Fireworks you can sell to a beginner. I spent money on it and you can't do returns so I called up a friend of mine whose more experienced with fireworks and their nature so I got him to use them, which is cool, but the point was for me to do it since I'm a beginner. I went ahead and contacted Chelsea Bode, the "communications director" for Alamo fireworks but got a lot of immature responses from her. She even admitted she would do the exact same and sell that bump bear set to a beginner. Don't do business with these two individuals who can't respect their customers especially you, Chelsea Bode, who has NO COMMUNICATION SKILLS. Everyone, I even tried suggesting this lady simple things to improve the company such as posting signs for customers of all experience levels to read before they make a purchase or even simply better training and not hiring random bums off the street to work a firework stand, but again, this lady wanted to coward out and avoid the topic... LMAO read more