This office and practice is horrible. I was referred to see her and I've called multiple times and…read morecan't get anyone to call me back. Who runs a business like that? Id find someone else if I was really needing help because they have shown that they don't care to even return a telephone call. You can tell this is a common practice when you read other people's reviews. After seeing the CRNP, she had a meltdown and started crying because I ask her to explain the charges on my bill. She couldn't explain it. Was double charged for every visit. A $155 charge for a so called office visit and another $120 for a 45 minute session. THIS IS CRAZY. AVOID THIS PLACE AT ALL COST. What type therapist has a full blown meltdown and ask you to leave and still charges you? This one. I actually thought that I needed to swap seats with her. So very UNPROFESSIONAL.

Dr. Rachel Pope is the best qualified psychiatrist in the state of Alabama! She has helped me cope…read morewith so many difficult life situations including my daughter & my mother passing away within 5 months of each other. Dr. Pope shows genuine concern for me as a patient & an individual in general! I have every confidence that she will be there for me if I need her, especially if it's urgent!

Dr. Kowalski was able to provide a diagnosis within 30 minutes - Bipolar, Type 2 atypical. Thanks…read moreDoc, my life insurance was cancelled and even though I have been to a number of doctors, I have not had one who would second that diagnosis. I had monthly appointments for a long time. He would be writing the prescription as I walked in the door. Put me on anxiety meds with no questions asked or an attempt to warn of possible addiction. Rarely more than a few minutes in his office and it was time to write the check. I felt like I was meeting a dealer. It's all about the money.

Dr. Bowen has been INCREDIBLE at sticking with me while we've tried different drug combinations to…read moretry and control my Bipolar 2 and constant high-level anxiety. She is very scientific about her approach to medicine, very careful and calculating about what to try next - very much akin to a scientist. She cares about her patients and will call and check on you after a medication change to see if your symptoms have lessened. I could not recommend her enough.

I have been going here for years. Not anymore..I'm tired of the way they handle things at this…read moreplace. Dr. Grant is not a very good pysch Dr...he has a horrible bedside manner. You can't get your calls returned from the nurse. That place is really joke!!

I was admitted to this hospital back in October of 1995, on a downward spiral that would have…read morelanded me in one of two places...jail or the grave. I suffered from PTSD, anger issues due to having been molested by the son of a family friend, and anxiety attacks. I was dead inside..saw no reason to go on. I loved feeling the anger because it meant I could feel *something*. I was incredibly adept at 'playing the game',where you act like they're helping you, and then you coast home. My therapist, Sean Sims, saw through that in a New York minute. The structure, the compassion, the tough love, that I needed, I found there in spades. I was hard headed, and that's why the two week usual stay lasted five for me. Good behavior was rewarded with an Iron Bowl party, and bad behavior was promptly addressed by attention getting via room restriction,and being made to write essays. I'm a huge foodie, and I can honestly say that the food provided us was some of the most delicious hospital food I've ever had! I'll be forever grateful to the people that helped me. Sean and the other counselors,and one nurse in particular, a lady named Luana(who I *hated* at the time,lol) showed me that life could,and would get better, I just had to buckle down and apply myself. I'm 40 now, and because of the incredible love and support that I got at that hospital, I'm now 8 classes away from my B.A. in Psychology,and I want to go to get my Masters in Clinical Mental Health, so I can intern at Mountainview, and hopefully help a child or teen as I was helped,and show them that the light they see at the end of that dark tunnel *isn't* a train.

I have been seeing Dr. Gregory on and off for 5+ years. He's one of the most honest and sincere…read morepeople who really wants to help. He has always listened to me and has given me ways to think about, and approach, things in ways I haven't thought of or considered. His insights into how our minds work is I think, what sets him apart. I would HIGHLY recommend Dr. Greogry to anyone seeking to better understand themselves or simply wanting to improve their life.

A kind and compassionate doctor. I have seen a few different psychiatrists in the Birmingham/Shelby…read morearea but he has been my favorite. He seems to genuinely care. A good doctor makes you feel like you are his/her only patient at least for that hour and he does that. Whether or not medication is needed, I believe he is the right choice. He didn't just out and tell me what I needed, he listened attentively. I look forward to my visits.

They truly do care about each person who comes to their practice. We've looked everywhere for a…read moreplace like this! They are patient, kind, and don't rush you. We would recommend Austin or Dr. Bentley!

Caring and supportive. They do not make you feel worthless or like a criminal here. They are ccx a…read morever6good group of people.

They take forever to send your medications to your pharmacy. They even sent it to the wrong…read morepharmacy. The people are sweet but they do not have a hurrying bone in their body.

This is a great place and the Nurse Practitioner is very knowledgeable and compassionate about what…read moreshe does and seems to be caring toward her patients. The only thing is that the Nurse practitioner is only available Thursday and Friday. I have referred several people to this place but because of scheduling availability and conflicts they have yet to get an appointment with her. Andra Katie Bright needs to be at this place M-F, not just 2 days a week because there is a huge need for her and others at this wonderful place!!

I have received nothing but the best care from VBS. Dr. Alrefei is brilliant. The office staff is…read morekind. The medical assistant I deal with is helpful, knowledgeable and is easy to communicate with. You could not receive better ,more professional care anywhere. I highly recommend Dr.Alrefei. He knows his stuff !

Incredibly difficult to get ahold of. They also nickel and dime you for every little thing. Every…read moretime you call you get to hear a list of all of the new charges they're adding to just do their jobs.

Dr Bentley is very professional, but at the same time personable and down to earth. He talks to…read moreyou like you are his friend. A friend that is very knowledgeable and feels very confident in giving you his.advice and helping you with medical issues. I don't think he would ever allow personal feelings or frustration interfere with helping the patient. Just all together a good guy and a doctor I enjoy seeing. He helps me and my difficult head. Thank you Dr B.

Had originally been accepted to schedule and appointment as a new patients after weeks of trying to…read moreget in. I'd heard wonderful things about doctor Bentley. However, due to a change in insurance, provider changing from one month to the next, I asked if I could self-pay for my initial visit. I offered to pay the full price office visit up front and well before my appointment but was refused and told I could no longer be seen. Unfortunately, this is a prime example of the complete lack of care in regards to mental health in the United States and why most who struggle with it, choose to do so alone because even the majority of doctors who "care" still see money for before they see anything else. It's speaks volumes of a physician and his office staff when an individual is desperate enough to seek the treatment they need that they are willing to pay whatever price necessary to even be seen and are still refused because they can bill the insurance companies for significantly more.