My name is K. Waites .. My recent experience at this facility for a mandatory employment drug…read morescreen was highly unprofessional and resulted in significant financial and professional repercussions. The following issues occurred during my visit: * Procedural Failure: I was not asked to disclose or document my current legal prescriptions prior to the screening, which is a standard medical and legal safeguard. * HIPAA/Privacy Violation: Immediately following the initial screen, the technician contacted my employer's HR representative directly. She disclosed a preliminary positive result for a substance (later confirmed as my prescribed ADHD medication) without clarifying that it was a legal prescription. * Bypassing MRO Protocol: Under standard drug testing regulations, preliminary results should be verified by a Medical Review Officer (MRO) before being reported to an employer. By reporting this prematurely, the technician caused me to be placed on a one-week job suspension and still ongoing. And may affect my chance of being hired. They shared my private medical diagnosis with my employer without my consent. * Inefficiency: After being called and told to return to the RMC Tyler Center, from 30 miles away for a confirmatory screen, I was made to wait three additional hours. While Dr. Little (MRO) contacted me three days later to verify my prescription and correctly reported the result as a Negative result, the technician's initial actions had already caused irreparable professional damage. This facility's failure to follow proper reporting chains and protect patient confidentiality has directly impacted my livelihood. I would caution anyone requiring a professional screening to be wary of their handling of sensitive medical data

My physician ordered a lumbar spine x-ray and mentioned that I could get it done here, in the…read moreimaging department on the 2nd floor. You use a kiosk to register your basic information, scan your ID and insurance card if applicable. Then your called over to the registration desk to complete the process and receive an ID bracelet. Wait was very minimal and the x-rays took less than 10 minutes. Very convenient.

This place has the nicest people I've ever met. From the receptionist to the nurses and doctor,…read morethey are definitely the most professional and pleasant to be around. They make you feel good about yourself. So I definitely give them a five star rating.

Eileen was amazing to work with. The nurses were amazing and the entire staff was friendly and…read morecaring. My Aunt was there for 2 months for rehab on her hip and they took excellent care of her. I'm so thankful for TLC.

A very special place to live or rehab. An amazing and caring staff. It's a joy to work here .read more

Hands down best place ever! They treat you like a person, actually care about your well being! The…read morefront desk guys know you by name after only a few visits! The facility is very nice in a good area! I would recommend this place to ANYONE that needs help breaking addiction!

From the owner: The Fritz Clinic opened in 2003 specializing Wellness medicine. We are a cash only practice. In…read more2007, we added opiate dependency outpatient rehab. We have 10 doctors that treat opiate dependency with Suboxone, Subzolv and Bunavil.