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    Akumin

    Akumin

    3.0(2 reviews)
    2.5 mi

    What an embarrassment. This company could care less about their relations with paying customers. If…read moreI could give this clinic a zero, I would. I showed up for an appointment yesterday that I had made 2 weeks ago. The greeting at the front desk was "you're late". I apologized for being 5 minutes late but I was told I was 35 minutes late. The email that I had received from their scheduling department was for 2:30 but according to what they had in the system, I was supposed to be there at 2. Before I could show the girl at the front desk my email with my appointment time, she got up and walked away and got on her cell phone. She came back a couple minutes later and said she was sorry that they would have to reschedule me. I was scheduled at 2:30 at the Weston location to get contrast for my CT arthrogram scan that would be 30 minutes later at another location 5 miles away. She told me the tech left at 4 and wouldn't be able to stay an extra 30 minutes to do my scan. I kindly explained that I had not only taken half a day from work and lost pay, driven an hour and 30 minutes from Homestead, and was on a regimen of medication that was prescribed to me in order to facilitate the scan since I have an allergy to iodine (which the meds were giving me horrible side effects as it was) which made the situation that much worse for me. I was given the wrong appointment time by their scheduling department and they didn't want to fix the problem? That doesn't seem right to me. The stress of knowing for 2 weeks that I was going to be injected with something that could potentially put me into anaphylactic shock, the terrible side effects of the meds I was experiencing, the hour and thirty minute drive there, the loss of wages from taking time from work, the loss of wages from my wife taking time from work to be with me in case I had any allergic reaction, was not enough to remedy the situation. The solution, "sorry, you'll have to reschedule". I walked out extremely upset and received a phone call 2 minutes later from the diagnostic center where the scan was supposed to be done. I explained the situation and the girl told me " hang on, give me a couple minutes and let me see if there is anything I can do". I waited in my car for an hour for a phone call resolving the issue and never received one. Then I drove back in almost 2 hours of traffic with no scan and no resolution. What low quality service. There was no resolution for my issue or anything even offered or anyone to even talk to. Akumin should be ashamed at how they treated this situation and treated me as a patient who is paying for a service. I know they don't care and nothing will be done, but I wanted to share my experience with the community. I will be posting this everywhere including all social media outlets, and I will post this review on all platforms and file a complaint with the BBB, as well as write a formal complaint to my health insurance company. The fabric of our society has been compromised by poorly run businesses and people who simply don't care. It is sad to see how Akumin handled this situation and I hope they don't treat other people the way I was treated. When a company can't take ownership for something they messed up on and they make the patient suffer and waste their time and hard earned money shows that they do not have their priorities in order. How absolutely embarrassing.

    Great experience at Akumin! Front staff was great and Taneisha the technician really helped me feel…read morecomfortable and calmed my claustrophobic fears !

    South Florida Institute of Sports Medicine

    South Florida Institute of Sports Medicine

    3.9(7 reviews)
    3.4 mi

    Dr. C. Gracia was fantastic. 3 years ago I start having massive pains on my left foot in NYC went…read moreto several doctors and no conclusion on the problem. Come and go away couldn't figure it out. Recently flew down to South Florida and the pain was killer on the 1st and 2nd day over the weekend. I had to find a podiatrist to figure the pain. Cigna health insurance and start to search and came across SF Inst. of Sport Medicine / Dr. C. Gracia she give me her thoughts after Xray she recommend MRI. After MRI she was right on her diagnosis. The 2 doctors in NYC couldn't figure it .. I happy as a calm ,, 6 to 8 weeks in boot. not so happy.. LOL the issue of the pain is resolved.

    Unfortunately I have had multiples issues that required services of many doctors here. I've seen…read moreEric, Dr. DeSimone, Dr. Fishman and Dr. Sheenassa. They are all fabulous. The nursing staff is nice too. The only problem is there rude, toxic front desk. Every time I was in the line I thought I'm begging for food rations. I've always on time and had to wait at least 35-45 minutes to be seen every single time. Today I showed up 24 minutes late after a shoulder surgery for a follow up. I had no nanny and had to deal with a 14- months old with me having one arm. Yes, daddy could help but there's unexpected pooping and nappy change prior to leaving that I didn't plan for. The office gave me attitude like "oh, but your appointment was at 8". Yes, bitch. Had I showed up at 8 I would still be waiting to be called. Why do doctors think they are the only one whose time is important. I had to take time off a very well-paying job to come wait around as well. Normally it will take me more than 2 hours in this office for a 15 minutes face time with a doctor. Both my parents were physicians and I worked in patient registration in their hospital growing up. I never had this type of issue. People who had long wait time are the walk in that we only could fit them in between appointments. If you want to me keep my appointment absolutely on the dot, do yours yourself!!!!'

    Akumin - diagnosticimaging - Updated May 2026

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