Dr. Khalil met with me pre-surgery for my septoplasty, took time to answer any questions and made…read moresure I understood what was going to happen and re-assured me that it would be okay. After the surgery I am feeling almost no pain and feel very well taken care of by Dr. Khalil and his staff, and even with breathing tubes in my nose, I can tell that my breathing has improved greatly. I would highly recommend Dr. Khalil, he knows what he is doing and is just a pleasant person to be around. Thank you Dr. Khalil!

Another year and another hour + wait past my appointment time. Time to find another doctor. The…read moreoffice needs to Stop overbooking the appointments!!

Cataract Surgeries. Had both Dr. D. and Dr. Jones. They are excellent!…read more The office, however, seems to be chaotic. All of the tests are done with great efficiency, moving from station to station. However the actual appointment schedules seem to be too short to accommodate everything they do. That being said - I would still use them for any eye surgery!

I have visited and spent time with several doctors in an effort to provide relief for my pain from…read morea recent car accident. Several of these doctors wanted to push pills on me and send me on my way, while one was so rude I couldn't even look at him by the end of the appointment. Dr. Mehta has been a shining beacon of hope and relief since she became my doctor. She has spent extensive amounts of time with me explaining and helping to chart a course that not only made me comfortable (no pain medication) and was also medically sound. From the onset of my first visit, I have been treated with amazing care; she has worked with me to ensure the proper clinical care that I am comfortable with; she has provided incredible follow-up; I feel like an "Individual" and not a number or another unnamed patient; she is kind and she provides stability to me in and time where nothing is certain and I typically don't feel well. Dr. Mehta receives my highest possible recommendation.

I've been a patient of Dr. Mehta's before, but after 3 years away I had to start over as "new." Her…read morenurse Karen remembered me right away, saw how much my scoliosis and kyphosis had progressed, and got me scheduled for trigger injections. I'm a Cleveland Clinic concierge patient, but I still had to wait another month to see Dr. Mehta -- I trusted her from past treatment, so I waited despite being in significant pain. A few days ago, on my way to the appointment, I hit stopped traffic from a car accident that had just happened. I called the office at 3:10 to explain, and was told to just get there as soon as I could -- that it shouldn't be a problem given the accident. I arrived at 3:33 for my 3:15 appointment and was turned away. No exceptions, no compassion. I explained I'd driven 45 minutes, called ahead, was in serious pain, had been trying to get this injection for 3 months, and had a competition out of town the next day. I was told I'd missed the 15-minute grace period and should have been there by 3:30. A 15-minute injection could easily have been worked in. If you're looking for compassion from this office -- from the front desk or from Dr. Mehta herself -- you won't find it here. I'm still stunned that a Cleveland Clinic physician would turn away a concierge patient in visible pain over an 18-minute delay caused by an accident I had no control over, after her own staff told me on the phone it wouldn't be a problem.

As a Marine who has been suffering for allergies that started during my service 20 years ago, I…read morehave never met or been treated so well by an allergist in that entire time, until I met Dr. Lavi. I think he's literally the best allergist I've ever seen anywhere under any insurance. He's the only one who has actually cared about my symptoms.

I have had asthma since I was a child. I've gone to plenty of different doctors and specialists…read moreover the years. None of them compare to the level of quality and care that Dr. Lavi and his staff provide. No need to look elsewhere, especially for asthma relief and treatment. Going about the day without worrying about breathing, is a pretty great feeling.

I saw Dr Grubb in the beginning of March and was told that I'd have to wait until April to see what…read moredates would be available then to schedule surgery. It's the 15 th and have yet to hear from them. I've made several calls and told by office staff they would transfer call to the scheduler and leave a voice mail. I was told she left a voice mail and you can see all voice mails on your phone. I told them that and have called. Numerous times to no avail. The office staff taking calls are rude and very unprofessional. I ask to speak with the nurse or doctor as I wonder if he's aware of this and was told there's no direct number to reach them. I like Dr Grubb but this is ridiculous.

Dr. Mark Grubb is in every way one of the most proficient, kind, determined doctors I have ever…read moremet. My case was extremely long and involved, but he was determined to help make my life as pain free as possible. It was very evident the day after surgery that he had accomplished that. I had had several vertebral fusions performed by other doctors before; but his least invasive technique to fuse and insert instrumentation was almost pain free compared to my other prior fusions. I had less pain the day after surgery than I had experienced in several years.

I received excellent care for the broken bone in my foot. But, beware...the boot they gave me was…read more$825. It is not returnable and if Medicare doesn't cover it, I'm responsible. The next day, out of curiosity, I checked Amazon. They had the exact same boot for, wait for it, $63! Beware of any equipment for which they want to charge you. Do your own research first.

I had to take my 101 year-old mother here today for knee pain. This facility is amazing for…read moreemergency care of orthopedics. We got in within a half an hour of checking in. They were able to take an x-ray. Give my mom a Cortizone shot in her knee. The man at the door I wish I would've got his name. He was outstanding. I pulled up. He greeted us at the car got a wheelchair for my mom checked her in while I went and parked the car and did the same when we exited the building what a fantastic gentleman. The woman that helped us I think her name was Trish Tricia, Dr. Tricia, who gave the Cortizone shot and spoke with us was outstanding well educated clear speaking just very kind human. My mom was pain-free within minutes after having the Cortizone shot and was able to walk into her apartment building by the time we got home.

We were having a difficult time tracking down insurance information. Christina from the billing…read moreoffice was EXTREMELY helpful. She assisted us and made sure we had the correct coverage to complete our appointment. She was kind and very professional.

My wife and I had a slightly traumatic experience. The surgeon, Nathaniel Kronenwetter, was rude,…read moreunprofessional, and profane toward my wife, who was anxious for her operation. He had zero tolerance for someone with anxiety. My wife passed out as a result, and there was no indication of care. I was not even notified that she had passed out when we were told to leave. I do appreciate having our money back, and I believe there were some staff who were sympathetic. Perhaps Kronenwetter was having an off day, but that doesn't matter in a professional setting. If you go here, I would recommend Dr. Kimberly or Klein.

the audiologist service was amazing. The building was amazing but what they don't tell you upfront…read moreis that they don't just sell Hearing Aids by themselves. If you want to buy Hearing Aids through this facility, you must buy a three year or four year service plan.

Outstanding! I am a military veteran who has been under VA care for many years and their audiology…read moredepartment is good. However, the Phonak brand hearing aids they furnished seem to have never been optimized for my needs, so I wear them only for special situations. Modern Hearing Solutions recommends the same hearing aids and they performed an initial 1 hour consultation, ear cleaning, audiology test and re-programming of the hearing aids at no cost - WOW! And yes, Dr. Nicole Smith, Au.D was wonderful to work with, exceptionally thorough in her exam and detail oriented. She is also compassionate and has a fun personality. Great alternative to VA care for those of us who need a more thorough analysis and solution. Easy office experience with Alexis was also top-notch. Highly recommended!