We really enjoyed our recent stay at the Tempo in NuLu…read more The location was perfect - we could park our car ($22) and explore the neighborhood on foot - which we did! Once we got back to the hotel, we enjoyed drinks with a view at the rooftop restaurant (High Stakes), and then relaxed in our super comfortable room. I meant to get up and check out the gym in the morning, but ... next time. Coffee and a fantastic breakfast burrito at the lobby cafe was the perfect way to start the next day. Staff was friendly and welcoming!

My husband and I booked a room for New Year's Eve. We were going to see a band that was playing at…read morea nearby venue. Several friends of ours wanted to book the same hotel so we could spend some time together after the show. One of our friends found a good Groupon deal for this hotel. Considering we booked it kind of late, we were glad to get the deal. It was a king bed for $137. Parking was extra, but we got a break on that as well. We felt like it was a pretty good deal for that area of town for New Year's Eve. When I book a room online, I'm always a little anxious checking in because I have had things go wrong before. I have actually been turned away from a room that I have paid for. I was relieved when I mentioned my reservation to the desk clerk and I was greeted with a warm welcome and keys to our room. The lobby area looked clean and welcoming, and there was a little bar as well, but we were anxious to get upstairs and get ready for the evening so we didn't stop at the bar. We did hear that they were having music upstairs and later I found out that they had one of the best local jazz artists in town playing at their High Stakes rooftop bar. If we had not already had plans, I would've definitely sprung for tickets to that if they had been available. Our room was clean and comfortable. It was appointed with everything you would need and more. Coffee pot, refrigerator, hairdryer. It had a nice size shower and a very nice vanity area with a large lighted mirror. I love sitting there and getting ready for the evening. My husband kicked back and enjoyed the large screen TV while I primped. We went out and enjoyed our evening. When we got home, a group of us who had been out together, decided to have a little after party in the common area in the lobby. If the bar had been open, we would've definitely spent time there, but by the time we got back to the hotel, the hotel bars were closed. We brought food and some drinks down to the lobby and we enjoyed our time together. The hotel staff didn't seem to mind. People were still coming in and out. Once we went to bed, we noticed in the morning that we got a great night sleep because the bed was very comfortable. As a matter of fact, I said I wish I could take that bed home with us. Check out was at 11 AM. There was no knocking on the door or pressure to hurry up and get out of the room, although we were out promptly by 11. Everything about the hotel room and as far as we could see, the whole building was in great working order. The only thing was the cover to our key sensor on the door fell off a couple of times. But that really wasn't a big deal. Everything was clean, comfortable and updated. Checkout was busy, but moved along at a good pace and uncomplicated. I have nothing but good things to say about. Tempo. I would stay there again and recommend it to others.

This place is sooo cute! I almost got a room here after dinner just because! I was in town for…read moresome business staying elsewhere and had dinner at the bar. I had the steak and fries and it was perfectly cooked no sauce needed and the fries were addicting. I cleaned my plate! The service was exceptional! Sam, Umut and Jeremiah were absolutely amazing conversationalists and gave me great recommendations for Louisville nightlife which were very on point! I appreciate the level of service and hospitality from all three. Next time I'm town will definitely stay here and look forward to trying something else on the menu. If you want something fancy without the fancy price check it out!

I can't believe that I live in Louisville for so long and not stayed at The Brown hotel. This hotel…read moreis for the person who loves historic buildings, architecture, and exceptional customer service. My husband and I decided to spend our anniversary here. We got the romance package which included champagne, chocolate covered strawberries, a voucher for the restaurant, and late checkout. Our room was clean and spacious. The staff was extremely pleasant and helpful. We were always greeted with a smile by all employees. Erica (I hope I remembered correctly) the hostess at the restaurant went above and beyond and was sweet enough to take beautiful pictures of my husband and I. The food was amazing. We will definitely be back!

Upscale and chic hotel at downtown. Once you enter, you feel relaxing and welcoming by the staff…read more The restaurant at the first floor is buzzing at night and breakfast time is calm and quiet. Absolutely love it. The room is nice. The shower temperature and pressure are good. Toilet is in a separated room. The design is a little weird to me. Once you enter the room, you see the big sink with towel/lotions/hair dryer. I feel they could have moved that in between shower and toilet and free up the space at the entrance. Nonetheless, it's a good bathroom. Beds are comfortable. We have 2 beds. 4 pillows on each one. It has a street view facing YUM center. TV, refrigerator, coffee station, a little bench against the wall. They packed a lot of stuff in the room. When I put down our luggage, there's not much room to walk. Parking garage across the street (daily fee $22). once you exit, you will have to pay again. Valet parking is $47. Breakfast was wonderful. We got credits as Marriott members so didn't have to pay extra (order to made not buffet). The staff were all very friendly. Also many restaurants around the hotel. Very convenient location.

Connoisseur suite - roomy comfortable living space and separate bedroom…read more We did not ask for a handicap accessible room, and were given one without any mention. The only real impact was that the bathroom was split into a toilet room and a separate shower room, with a hall in between. Completely manageable, just a little odd. We were more put out that they'd not mentioned the change at all. We were also placed on the 4th floor, immediately above very busy and very loud main street. I've never been a fan of soft water, and they do treat the water, so bring a scrubber if you want to get clean in the shower. Several of the doors in the suite are sliding barn doors, which can be a bit loud and unwieldly. The room could be kept dark and cold and the bed was comfortable, so ok for a good night's sleep, they just lack any good foam pillows which we prefer. Failed to connect our device to the TV - the HDMI ports are accessible, but the TV throws some error message when trying to use another device and the message can't be closed without unplugging the device and restarting the TV. At least they have Netflix. An attractive hotel, I liked the style of the place, and the prohibition repeal theme. Just too many bumps to get them to 5 stars. At least there are several alternative high end hotels convenient to downtown.

The good ... The people were friendly and helpful. When the…read morekitchen messed up my food order, the bartender gal almost apologized too much. I reassure her it was ok. I was a bit out off by the limited base hours. It's Louisville. Should've the bar open before 5pm on a Sunday? She explained that the bar is separate from check in and the kitchen or something, and they couldn't justify bringing in a bartender. Just makes no sense. How somebody that can check people in and pour drinks. It wasn't that just. The good ... Location. Convenient to Yum Center, downtown bars and restaurants, Roots 101 (super recommend this), and the Muhammad Ali Center (further but walkable). The bad ... The rooms. The rooms are tiny. Not much room for more than the bed, shower, and restroom. You definitely don't want to have 2 people. There's no place to lounge at all. My housekeeper didn't come a couple days I was there. My bed was never made up. But, I did come back to some fresh towels. We only stayed here because a group of us came from California for the Cal-Louisville game. Had I known the rooms were this small, I would have stayed elsewhere. But, I understand that this is their "thing," so I can't fault the hotel. If you're looking to save a little and don't mind a small room, this is a good spot. But, is your tastes are more for a larger room, stay away.

Probably not returning - it was fine for a night but I couldn't do this for more than one…read more The rooms are crazy small - about enough room for the bed and not our stuff. It tries to make the best of the space but it's still cramped. For one person it'd be okay, but with two it's more cramped than cozy. I know, that's the "thing" with this brand - I was just surprised that a New York City hotel had more space than Louisville. Front desk staff at night was super sketchy. Didn't explain the parking situation, just stared at me when I asked for validation since the sign at the garage literally has a sign saying to validate at the front desk. Never got my digital check in ahead of time, and when I checked in I asked for a late checkout and saw the guy write it down - only to have someone knocking on our door at 12:30 asking why we were still there, or if they should charge us an extra night. Got asked if I wanted to pay $50 to upgrade to a corner room when I had already submitted for an upgrade and was told none were available, then that we couldn't even upgrade for the fee because we were using points for the stay. Location is great though, right in the heart of downtown. You'll have plenty to do around here. Just overall a pretty negative experience. Although the front desk staff in the morning was *lightyears* ahead of the night crew, I don't have any plans to return here on my next trip.

If you know me, then you know I love art and free and this is exactly both!…read more I go here any chance I get to see what new art pieces are put up and when you walk in there are pieces to your right then you go the left and there's a wall projected of live footage of you but with letters falling as if it's a mirror, very entertaining and interactive then you keep going down the hall there are pieces hanging up in the conference rooms and when you get the chance to go downstairs there are multiple rooms to go walk through and even the restrooms both upstairs and downstairs have art as well! Once I went when they had Korean based art and it captured the beauty of the oriental style in a modern look and there was a story telling room where each art piece told a continuous short story which was such a neat concept! Last night when I had visited my partner and I got greeted by Darrel the security guard and he was very friendly and accommodating! Art can make you think, smile, and even laugh! I'm glad I was able to laugh at the beaded and sequin piece last night, it's eyecatching and makes you stay for a while.

I'm very disappointed with the misleading advertising at this 21C hotel. We booked specifically…read morebecause they advertised "breakfast on us" with a one-night stay, but that's not what we received. Instead of complimentary breakfast, we were charged $36 for a breakfast card that only had $36 in value - so we essentially paid for our own breakfast. To make matters worse, when we ordered, a single dish cost $22, which meant the "free" breakfast card didn't even cover one meal per person. This feels like false advertising. If you're going to charge guests $36 for breakfast, don't advertise it as "on us" or complimentary. Just be honest about your pricing. I expected transparency from this hotel, and instead got a confusing billing practice that left a bad taste - and not just from the overpriced food. I would not recommend staying here if you're expecting the advertised "free breakfast." In addition the pillows are HUGE and the front desk had no other options.

This inn has so much character and is nicely maintained. It feels refined but comfortable at the…read moresame time, which is exactly what we were hoping for. Our room was very clean, and we appreciated the little touches that made it feel welcoming rather than generic. You can tell there's intention behind the design and the hospitality. We stayed in the guest house and made using of the dining room area to have a dinner night in. The breakfasts where delicious! The bed was very comfortable. If you're visiting Louisville and want something charming and memorable, the Louisville Bourbon Inn is a wonderful choice you won't regret.

I wish we could give this place a 6/5 stars!! My fiancé and I stayed at the bourbon inn while…read morevisiting for a concert and honestly, it was the highlight of our experience!! The most beautiful home I've ever seen and the best hospitality I've ever received. The breakfast was to die for, the interior design was exquisite, and the location was perfect. You will not regret staying here!!

Fabulous location. Plenty of parking. Hotel isn't fancy. But has everything you need. Nice bar…read more Clean rooms. There was a volley tournament in the area- would have preferred not to have loud high school kids shouting in the hallway- not the hotels fault. Had a lousy check in experience- but the rest of the employees were delightful.

While visiting Louisville, Kentucky for a music festival we stayed at AC Louisville Downtown, a…read moreMarriott hotel, and it was everything we wanted and more. The location of this hotel was everything - Right in the middle of Nulu, located by lots of food and shopping. Some really cute vintage stores and other boutiques right across the street! The staff were very friendly and helpful, especially when we asked for recommendations for nearby restaurants and late night pizza delivery. They had a nice, but overpriced restaurant downstairs near the lobby. They also had complimentary breakfast every morning. The hotel was very clean and felt extremely safe. Overall, we really enjoyed our visit in Kentucky and glad we stayed at AC Louisville Downtown!

We were looking for a hotel that could accommodate our family of 4 without us being on top of…read moreeachother. The location was really great, right outside 4th street live. The hotel was very clean and felt very upscale. The staff was absolutely wonderful. Very friendly, especially the valet staff and the staff working in the breakfast area. I also was able to communicate with the front desk via text which was very convenient. Anything we requested was up to our room in a matter of minutes. We were also accommodated for a late check out which made leaving alot less stressful and allowed for extra time in the city that morning.

The valet company at the hotel is the worst. I would never let them drive a vehicle or touch…read moreanything. Blond lady rude and horrible customer service. Hotel said they are subcontractors and if they part of the service of the hotel, I would not recommend it. Unprofessional people. I would skip this hotel just based upon them.

I'm a fan of the Aloft brand--modern, stylish, and reasonably priced…read more The downtown Louisville location stayed true to form: clean, functional, and staffed with friendly, welcoming people. They acknowledged my Bonvoy status at check-in, which I appreciated. I was told I received an upgrade, though it felt like a standard room--just on a higher floor. Still, no complaints. What really stood out was the on-site restaurant, The Corner. Unlike most Aloft properties, this one has a legit sit-down spot serving up a menu of 80 bourbons. A great touch for being in the heart of bourbon country.

Don't use a 3rd party to book this hotel. I used priceline. Booked Wednesday before derby week…read morebut couldn't make the trip. When I tried to cancel, priceline told me they would contact the hotel and request a refund since it was Thursday. Priceline said Alof declined the refund request. When I called the hotel they would not talk to me when I couldn't locate a bonvoy number and told me they couldn't help because I used a 3rd party to book. Seems unfair as I'm sure the hotel rented the room on their busiest week and I didn't get to use it but had to pay almost $1,000.

We stayed at the Galt House with a balcony room and had the time of our lives. The room was…read moreextremely spacious, bathrooms were beautifully finished, and the view was spectacular. There is no better location to watch Thunder Over Louisville. Planes fly directly in front of the hotel, the drones are easily viewable from the balcony, and the fireworks to cap it off are unlike anything you'll ever see anywhere else. Fireworks are fired from two barges as well as the George Rogers Clark Memorial Bridge. Safety is their #1 priority as evidenced by the unbelievable amount of security at their hotel for the Thunder event. Wristbands are required to enter either tower of the hotel upon check-in, and each tower is PACKED with security guards. The hotel features several restaurants with great food that can be eaten inside, ordered to go for your hotel room, or ordered from room service. We were pleasantly surprised that seating was immediately available for breakfast, lunch, and dinner. Our favorite restaurant was Walker's Exchange. Seating was plentiful and the kitchen moved at a rapid pace to keep food flowing out to diners in quick fashion. As for Thunder Over Louisville, it's an event we will never forget. The planes were roaring loud, the drone show was patriotic, and the fireworks were unlike anything I've ever witnessed. I counted 4 finales that could have capped off the show, but the intensity just kept ramping up to an epic climax, complete with howitzers firing off both sides of the bridge. If you are looking to experience Thunder Over Louisville, there is no better vantage point than the Galt House.

I don't understand all of the low ratings for the Galt House Hotel. Maybe y'all need to stay in a…read moretwo-bedroom waterview suite, and then you might change your opinion. Because the two-bedroom waterview suite is dope. It's like a small condo. The bedrooms flank an enormous living room with multiple seating options, there's a kitchenette, a balcony overlooking the Ohio River, and just lots and lots of space to spread out. My family is composed of introverts who need to retreat to their own private spaces to recharge, and this hotel room afforded us this luxury. We could all be in the same room, but also out of each other's eyesight and earshot, like God intended. If you require time and space to not see or interact with your family members for extended periods, this is the hotel room to find that. A good fitness center in a hotel is important to me, and Galt House has a stellar one. I've never seen anything like it, really! It's called Club 360° Fitness Center, because it's located on the rooftop of the hotel and all of the fitness equipment is situated to face outward in a circle toward floor-to-ceiling windows, if that makes sense. You get panoramic views of Louisville from the gym -- it's pretty cool. And there are lots of cardio equipment options (including several ellipticals, which is important to me), free weights, and lots of other things. Galt House also has an outdoor pool that's open seasonally (although, no indoor pool, which is a bit of a bummer), and it's also centrally located to lots of restaurants, shops and museums. Parking is either valet or self-park, and self-park is a block or so away in a parking garage. Overall, this is an excellent hotel that puts you within walking distance of lots of amenities. And it's clean and comfortable, and a little bit fancy but not overly so. It was exactly what we wanted during our stay in Louisville.