I broke my fibula into several pieces and I also broke a chunk off my tibia. I was referred to…read moreTruOrtho by the ER doctor and we called them the next morning. They called me the next morning and got me an appointment that day. They have handled everything insurance and referral-wise. 4 days after my appointment I had surgery. They put 10 screws and a rod in my leg. I have two decent sized scars and they healed so well. They look like little slits. After surgery all of your visits are covered for the next 90 days. Which is amazing! You walk in, tell them your name, and you help yourself to the coffee and snack bar in the lobby. Every time I have called I have gotten an answer for my question. The staff is amazing and extremely helpful. A bonus is that this is an all woman run clinic.

We met Dr Shields in 2023. My husband had foot problems. Short story, wound up have two surgeries…read more I am very proud & happy to say Dr Shields & her staff did a won job. They were very considerate & accommodating. Dr Shields went way over her duties in recommendations of where to stay since we were out of town. Nathan was absolutely great in helping us & calling when us back when we had questions after each surgery . As far as I'm concerned, they did more than most Doctors do. I highly recommend them.

Awesome staff. Awesome front desk. Everyone is friendly and helpful. It's clean, efficient and…read moreprofessional. I had 3 shoulder surgeries and anesthesia is outstanding. Post op blocks were wonderful. Special thanks to dr Dobson, Meghan Crna and Ana (sp) and dr poku. And of course dr Hartzler!

In march I had my first of two knees replacements. I had Dr. Kaiser, who was amazing! We met…read moreseveral times to make sure I was ready for the replacement. He showed my the x-rays, which show extensive damage. The surgery center and staff were great. I had no fears or concerns go into my first surgery or my second. They had my up and walking before I went home. Dr Kaiser's office staff was on the ball about getting me all the meds I needed before my surgery and after when I would run out. I meet with his PA-C Michael LeDoux after the surgery's and got the all clear. I am now 8 months out on my left knee and 3 months out on my right knee. I did PT for my left knee and I am doing PT for my right knee know, almost finished. I feel a 100% better then every. I have gotten my quality of life back. I am able to do more and more every day. I wouldn't change anything about my surgery or recovery. I just don't know why I waited so long!

I was referred to this clinic by my primary doctor…read more Booking: Getting an appointment is super easy and they are friendly over the phone. I thought it was odd the appointments are 15 minute time slots, but I moved forward. I asked how much it would cost since my deductible is very high, they said they don't know until I show up for the appointment. I thought that was odd. Online system: The appointment showed up in my portal. I was able to easily fill out all the necessary paperwork online. Doctor office: It has ample parking. It is easy to find in the building. The front staff are friendly, clueless because again I asked how much, they had no idea. Doctor: The doctor was running late, but used to that. I was willing to wait since I wanted to know what was wrong. I had a CD of my MRI ready. The doctor came in said don't need the MRI, I got the report. He said I need surgery and poked the problem stop and asked it that hurt. Since it did that was enough to confirm I needed surgery. Okay, I am not a doctor, he is and probably sees these all the time. I had notes written and I looked down to refer to the list of questions, I took notes, and then caught the doctor staring at his watch. He had an emergency surgery scheduled later in the day and he was irritated by my questions. After 10 minutes, he matter of fact gave me my options and said book another appointment if I have follow up questions. In a bit of shock, I agreed and left. Notes: a few days later I got a notice that my doctor notes were in the portal, I looked at the notes and doctor was clearly not paying attention because he got the months wrong, I said May and the notes showed March. Bill: My bill was over $300 for less than 15 minutes visit! They charged my insurance a 45 minute appointment. They charged me for waiting on the doctor! When I called the billing department to ask why the bill was so high, they said the 45 minutes is not only for the doctor but for the back end staff. I explained that is not right when I have to pay a high deductible for insurance. After this bill and the doctor being bothered by my presence and did not look at my body part other than poke where the problem area is, I will not go back to this clinic or recommend it to anyone. Save your money and go somewhere else. I did and got better service at a better rate.

Normally I do not believe in posting reviews of medical professionals on Yelp but because they have…read morea link on their website, here it goes. Dr. John Chance and PA Ashley are great providers, they get 5 stars. They listen and do thorough physical exams. They were able to order a STAT MRI for my groin pain and contact insurance about authorization while I was in the office for my appointment. But that is the only great thing about this office. Their administration, billing and phone triage could use much work as there is nothing personalized about their service. 1. I was told my PT would be $50 for each visit but then I get a bill for almost $200 in additional charges. I spoke to Donna, practice administrator, in the office and told she would look into it. 1 month later and no follow up, even after I called a second time. I refuse to pay for services that they can not justify for charging. 2. When it comes to getting an urgent appointment, forget about it because that is "not their policy." I first tried to get an appointment for follow up once I completed my MRI but until they got the results in hand, I would not be scheduled. So I went 6 days with no verbal results on my MRI until the PA called me back. While she was out of town, no one else bothered to let me know my results and that I should be on crutches. Then, when I call to schedule a Same Day Appointment, due to having increased pain, they only do that if there is a fracture present. Well there is and still no appointment given. I understand there are policies in place for a reason. However, when your business is to treat patients, sometimes policies have to be moved navigated a different way.

The first visit with Dr. Couch was great and staff was very welcoming. The second visit, was not…read moreso welcoming as I had a financial issue though they where able to help. The issue was the girl who checks you in has no understanding ethics and just rolled her eyes. The doctors care great, but the staff need to work on there people skills and compassion.

I had a hip replacement by Dr. Broome & Physicians Assistant, Maddie Kremer & they were supported…read moreby all in their office & their hospital. From scheduling the first appointment to the surgery to the post-op care, I cannot say enough about how the great the care is / was. Calling or emailing with questions, insurance needs etc. they have always had time for me and providing help / assistance. For my situation I had loss of range of motion occurring / progressing for a long time and did not know what was the cause. Then a light switch turned and my condition degraded into bone on bone pain from hip arthritis. I then went to a local "specialist" in Corpus Christi as I live hear there. After I determined that I did not want to have surgery in Corpus Christi, I waited 3 years after the bone on bone condition started, dreading what I thought the surgery and the recovery would be. When I finally had enough, I did research on the best specialist I could find, the most experienced, the best reviews, searching in Houston and San Antonio as we live in South Texas, and I chose and I am grateful I found Dr. Broome & San Antonio Orthopaedic Specialists. I chose the Tissue sparing method of hip replacement, Anterior hip replacement. I was concerned as everyone I expect would be about pain and recovery. I expected bone pain just because of thinking what would occur during the surgery. For me, there was no "bone pain" with the surgery, as they told me there usually is not. With me waiting 3 years, my hip ball degraded & wore down about 3/4", this also affected my back. For my surgery this required stretching the muscles to allow making the new hip be the same length as the non arthritic hip. This was the only pain I experienced, muscle pain. All aspects of the hip replacement, scheduling, appointments, pre-op, surgery and post op have been great, beyond what I ever could have expected. Also the Doctor's owned Hospital, where I had my surgery, South Texas Spine and Surgical Hospital is Great, and that will be in another review. Doctor Broome has an app for recovery therapy or I can go to regular therapy. The app is what I used. Daily exercises that change regimen each progressing week and this is getting my range of motion back. Before surgery, I had a tough time of reaching my right foot, putting on shoes and socks, bathing, etc., putting on pants, picking up things off of the floor, carrying things that were heavy, kneeling down, standing, walking, when walking and my arm position, crossing my leg, the arthritic hip affecting my back and many other things. The surgery has allowed me to tie my shoes, carry things that are heavy (I am progressing on this with exercises) , cross my legs, reach my feet, even just sitting down in my recliner at home by not having to straighten my right leg and basically fall back into my chair and so many more things be able to do that I have not been able to do for more than 3 years. I will say, I could not have made a better choice than Doctor Broome and San Antonio Orthopaedic Specialists and his staff. If you are waiting for the surgery, or searching for the Right Doctor, Look no further as they are the Best in my opinion. I currently am in 1 month post op and improving daily.

Went to my Ortho appt since a Doctor I saw suspected I had Tennis Elbow. I started feeling a sharp…read morepain in my elbow when gripping & pulling & even extending my left arm. It had been like this for 3 weeks & anti-inflammatory meds & icing weren't helping. I arrived 20 minutes early and had pre-filled my Patient Forms online earlier. The MA, Amanda called me in about 10 minutes before my appt, took a Q&A of my symptoms & told me I'd get an Xray first; The Xray tech escorted me to the back & took some Xrays & I went back to the exam room. Shortly thereafter, Dr. Alexandra Matthews came in & recognized me as I saw her in 2018 for knee pain & treatment. I told her my symptoms & she checked my elbow & confirmed that I had "Tennis Elbow." She suggested a Steroid injection to give relief within 24-48 hours. While she was injecting me she was telling me to think about my upcoming vacation & what I was looking forward to so I wouldn't focus on the stinging feeling. She had given me injections on my knee before so I had an idea. Dr. Matthews was pleasant & had a nice demeanor as in 2018 so I was pleased with that. She even commented on how detailed my answers were on the Patient Forms & she was so happy for that! She wanted me to get PT & a followup appt so next up was Dr. Brandon, the PT. Brandon came in to talk to me about my issue, showed me on a Human Body Muscular diagram what area is affected, why & how they'll approach therapy & modalities. I asked him a few questions & he was very thorough & easy to understand. Afterwards, I set up my appointments on 2 parts of the checkout counter. One for the followup & the other with the PT scheduler. This place is a well-oiled machine & runs with efficiency & professionalism. We'll see how the PT visits pan out!

My wife's orthopedic referred her here to have them work on her shoulder issue. The doctor set up…read morea time for her first visit, and we were pleasantly surprised to get in so quickly. Getting to this location is easy, and it has a lot of parking in front. During the first several weeks we found parking to be an issue (more folks coming in than they have parking spots). A tip from one of the employees led us to parking in back of the business. After getting that tip, we never had a parking issue again. Upon entering the office the first time, we were immediately greeted by the folks at the front desk. Us being new, they helped us get all the paperwork completed and helped us get ready for PT. Then, very quickly. one of the PT's came out to get my wife and take her back. Although signage indicates that no one except the patient is allowed in back, they invited me back with her. My wife met all the guys who would be working on her (about 5 different PT's worked on her). This was a different experience than I have had at other places (1 PT did all the treatments). She liked all of them (maybe because they were all young and buff), and they all took great care of her. She has not finished her treatments yet, but she is already much better. Will I return? Definitely if/when I need that type of service.

For over five years I've had shoulder and hip pain that kept getting worse. Was told it was just…read morearthritis and I'm too active and workout too much. Well, finally I found out my spinal column was narrowing and pinching off my nerves. I don't believe in pain pills or shots so PT it was. First day they took the time to listen to my issues and concerns. Worked on my problem area and gave me what seemed like easy exercises to do from home and with the little ball to help get areas. Holy cow... I felt like ground up meat the first couple days, and icing helped a lot. By the third or fourth day my numbness in my arm and some of the pain areas started to fade. Since then I've had four other sessions and my back, arms and leg feel so much better. My mobility is better than it's been in years. Back in the gym and I don't remember the last time I lifted pain free where my muscles hurt more than my joints. I cannot recommend them enough. As far as I'm concerned, they are miracle workers. Thank you so much!!!

I was in pain for months and finally decided to make an appointment. I was scheduled with Dr. Young…read moreand I can't recommend him enough. The NICEST guy and super easy to talk to. He's got a heavy thumb but I honestly feel like he fixed the pain faster that way - so less visits. Adam was super great too. Genuinely glad to be rid of the issues I had but weirdly bummed that I won't be back to see these guys (hopefully!) If you're on the fence - do not hesitate. Dr. Young is absolutely the best Airrosti provider I've ever had.

From start to finish our experience was phenomenal. Front desk was attentive and thorough. Dr John…read morewas informative and answered all of our questions, he was also very attentive to our Son and his needs. Thank you Stratton Team, we appreciate y'all! OSS

My family and I have been coming to see Dr. Brock for the past 13 years. I've been bringing my…read morechildren since they were 3 and under every quarter to get realigned and adjusted to ensure proper growth in their hips, shoulders, and spine. I personally been coming to combat various injuries and tension in have in my back, shoulders, and neck. Sitting at a desk for 7+ hours a day didn't help either. I ALWAYS feel soo much better after some ART and dry needling. You will not regret coming to see any one of the Drs here. Staff is superb - very friendly and knowledgeable as well.

Dr Kozak has been treating me for a number of injuries and knee problems. He is conscientious,…read moreprofessional, friendly, highly qualified and a caring doctor. I have really appreciated and benefited from his care and give him my highest recommendation.

After a cycling injury, I had been demobilized on and off for about 6wks...just could not walk with…read morean agtiated and swollen right ankle properly after visits to 3 Drs. the 1st Dr did help one my feet get via mechanical treatment. But the other foot was in shambles. Out of sheer frustration I self diagnosed on google and thought i needed steroids injection into the Bursae. Thankfully no one was qualified to give these injections and I ended up at Dr Jeff Kozak's office for this to happen when he said that wasn't the issue! a true professional - he was disturbed but dispassionate as he meted out diagnosis - I had Tibialis posterior tenosynovitis & Peroneal tendinitis! The medication and instructions of how to rehabilitate began working the following day! swelling was halved and the pain dissipated after the 3rd day. i knew the ankle needed the prescribed "boot" but I chose to move slow on this one. in any case i am almost completed the treatment and you couldn't tell which foot had the dilemma. To cut to the chase - don't self diagnose or self medicate if you're injury is serious or not (in trying to save money)...you could be treating yourself to the wrong issue and cause a mountain of a problem later on (major cost and reduced quality of life). and for whats its worth i paid out of pocket and it wasn't as expensive i thought it would have been! Have this Dr check all your related sports injuries! if he's around in the future i hope my family will be able to see him for any sports injuries...so hard to find excellent holistic drs around. the only injury he probably can't reverse for you is a mortal wound!

the reason of the poor rating is because of the office staff. These ladies are so incompetent and…read moreappointments get moved around, cancelled and it is crazy! one of my procedures got cancelled the day of because they did not get PreAuth even though they had weeks to address this. I started seeing them 4 or more months ago. Everything takes so darn long, the appointments are too far apart. I want to get this done and get on with my life and not have to deal with such a stressful long drawn out process. My BP has been very high. The nurses in the OR have been brilliant and very helpful.

Dr Lee, his head nurse, the staff are amazing. Without them my quality of life would be at zero…read more From redoing Physical therapy to seeking out new therapeutic ways for my pain, working with me and my family every step of the way. When I started going there I could not lift either of my arms above my waist without crying. The quality of their care and support was actually part of our decision to retire in San Antonio. I've sent a dozen friends and colleagues over to Spine and Joint. What a fantastic group of caring individuals.