Metro Park Fly Oakland, California June, 2026. reservation #12365198. Just when you think a business cannot get worse! You make an airport parking reservation 2 months in advance, paid in full. You show up on the arranged morning and the parking lot is empty, gate closed, locked and out of business. In a panic you finally find another lot, pay triple the price and still make your flight. On your return you attempt to resolve the problem. There is no phone number to call and the required email for to submit returns with there are no refunds "under any circumstances". You even think about doing business with these people, you are on your own. This is not over by a longshot. read more

I am reaching out because I have attempted to contact your team via email twice regarding an extremely unsatisfactory valet experience at the Hampton Inn in Revere, MA. During my stay, my car was moved off the lot without my knowledge, driven around, and returned with an empty gas tank. It then took 2.5 hours to retrieve my vehicle from the location where it had been taken. At no point was I informed that my car would be moved. When I raised my concerns, the staff member I spoke with was disrespectful and did not offer any resolution. I have used your valet service at other locations without issue, which makes this experience at the Revere Hampton Inn all the more disappointing. I would like to request a formal response and explanation for this incident, as well as assurances that steps will be taken to prevent this from happening to other guests. Thank you for your attention to this matter. I look forward to your prompt reply. read more

This is not a bad service if you choose a hotel parking site. Just make sure to register at the front desk to avoid issues. That said: Shuttles run on a schedule. Pickup is when the shuttle is due at the terminal regardless of when you call for pickup. Calling for a ride gives the impression that a driver will come ASAP, not so-every half hour, give or take. Instructions for parking are otherwise pretty accurate and helpful. It was definitely cheaper than the Airport @ $9.00/day vs $14.00 for economy lots..Good Luck! read more

It looks good But... I paid to park and it was super affordable, only $10 and a shuttle is available all of which is fantastic. However, when I returned from my trip there was a ticket on my vehicle. They wanted me to pay an additional $30 because they said I did not register my vehicle. The confirmation email I received had a QR code to get into the lot. I scanned my QR code and was let into the lot. I parked. I tried to register my vehicle with the link in the confirmation email however it takes me to a BS website. There were no signs in the lot stating where I needed to register the vehicle. The confirmation email said the QR code was sufficient and there would be no need to go into the hotel. Ok so I didnt go into the hotel. I left my email confirmation on the dash of my car stating how much I had paid to park. I still got a ticket. But it gets better!!!! I tried contacting BOTH the company that gave me the ticket and this company, airportparkingreservations. Guess who was able to solve my issue in a timely manner? NEITHER OF THEM. Its been over a week since I returned and I submitted my concern the same day I returned, on a Tuesday. Crickets. BTW this is the link in the email confirmation I received where I was supposed to register my vehicle. h ttps://parking. airgarage. com/spots The link it totally bunk. Customer services is nonexistent. They appear to have no communication with the lot itself. Use caution. The hastle may not be worth the savings. read more

I sent two cancellation requests and, other than an automated response with a promise to address my cancellation within 72 hours, I have heard nothing from them. There is no way to reach them by phone or email, so you are stuck communicating with the perhaps one person who works at the company via their contact us portal on their website. Since canceling I've received at least 10 marketing emails from them and one thank you for parking with them, and I never parked with them. DO NOT use this company if there is any risk in canceling your reservation! read more

Do not use them! I booked and when my flight was cancelled due to weather I cancelled the parking- they still charged me. I've been emailing them about a credit or apply the fee for a future booking and they refuse to acknowledge my emails also any number online is not in service - fraudulent company read more

This is a criminal company..... everything they do is bad or even illegal. They advertise a special rate per day but when trying to book a different(much higher) price /day shows up. Promo codes sent out do not work either. Hotel front desk are not very happy to help (because the company have no phone support) when asked about frequency of shuttle (have heard that sometimes there is no service from hotel to airport and especially from airport to the hotel). So you will end up paying Uber or Lyft to get between hotel & airport! Not worth it even if it were free! read more

They are not Air Marino as you might think they are. They are all third party dealer. They have basically no customer service. Go to "Air Marino" directly at airmarino.com. Air Marino is Excellent to deal with and their service is Outstanding! I only use them. However, do not use "airportparkingreservations.com" as they are all third party service that is deceptive. read more

Scam service. do not use. I could not park here at the spot reserved due to a fire that was blocking the entire building. I called the facility and they advised I would not be able to park here but insisted I needed to contact AirportParkingReservations.com to get a refund. Naturally, the website has no contact phone number and has not responded to my support ticket nearly 10 days later. read more

Stay far away from these scammed. I reserved a spot in December for a trip in March. I show up early that morning to park and catch my flight and the lot is no longer in business and hasn't been for awhile it seems. I have contacted them 3 times to get my money back and have gotten zero responses since that morning. ​ read more

Do not use at Newark airport. AirTrain shuttle stop is P3 not P4 as listed on reservation. Embassy hotel blocked our car in either orange barriers. Spend you money elsewhere! read more

Fort Lauderdale parking experience, customer beware. This company double charged me and they are unwilling to provide me with a refund. Find a better company to do business with. Next time, I intend to check a company's references and feedback before using them. read more

This is my 3rd time using this company. The first time was parking only. I cancelled, or tried to cancel the reservation 2 days before flying. I cancelled it using both their on-line and email options. They never got back to me. when I disputed the charge on my bill, they said the reservation 3was cancelled too late and therefor non-refundable. I give them a zero rating. The second time, I only used their parking option. They reservation was for 3 days, they charged me for 4 days. Amex wrote it off. The 3rd time, i used the hotl, parking package. their syhstem changed the dates. As soon as I realized they had the dates wrong, i used their on-line cancellation form. The last thing on the form requires a hotel cancellation number from the hotel. Here's the catch, you call the hotel number in the reservation confirmation, they transfer you to central reservations who finds the reservation and tells you that its a 3rd party reservation and they cannot access it to change or modify it. Airport Parking doesnt have any way other than their on-line email or their cancellation form to contact them. What a racket they have going. Poor customer service. Keeping money when you have no recourse agaiunst them. As long as you don't have to change or cancel your reservation, ok to use them for parking only. you can be risking $100s if you do the hotel package. read more

I had to cancel reservation. They don't respond to emails for refund. Haven't reached by phone. Awful..

BAIT AND SWITCH. They advertise a price of $7.00 per day, which is amazing. But when you get there, they say "read the fine print on page three of your reservation" WHICH SAYS $8.00 ADDITIONAL CHARGE PER DAY FOR SUVs. I drive a Chevy Equinox, which is a pretty standard car, although technically it is an SUV. The up front charge when you make the reservation on line is $7 per day, which shows they are intentionally tricking you. Once you are there, you have little choice but to pay the extra $8 per day without missing your flight. They do discount it slightly if you pay in cash. On the positive side, the shuttle was quick and flawless read more

This website is predatory and contains false information. They do not infact offer discounted rates. The site posed as Fine Airport Parking on a sponsored ad. I was tricked and after I paid, realized they are not the direct vendor. They require you to print your reservation and speak with a lot attendant to honor that reservation. I attempted to cancel and book through the vendor directly. The instructions and process to cancel is unclear. I submitted a request to cancel before my reservation and they refused to honor it. I was put in a loop of customer service meetings and ultimately was transferred to the legal team who told me where to put it. AVOID AT ALL COSTS read more

Absolutely do not use this company to book a parking spot. They are a scam. They will take your money but there will not be a parking spot for you. i tried dealing with a customer service woman and she was horrible. I had to file a complaint with my credit card company and with the BBB. read more

I used there service at Orlando International 11/26 - 11/29, I parked conveniently @ the Holiday Inn Airport. Upon returning we had trouble finding the parking spot... I had been told "Level 1 by door 2"....approximately 50 parking spots. 10:30 pm I called the phone # 3 times, straight to VM. Another driver directed me to the Holiday Inn parking spot. Upon arrival there were approximately 30 people in line and a very frantic driver told us the van was full - holds 13 and he would be back as soon as possible. Knowing it would take at LEAST 3 trips to get a spot we called Uber. I will NEVER use this parking service again, and advise anyone reading this to find an alternative. read more

I was given incorrect information by an Airport Parking Reservation rep and ended up getting charged extra at the lot. They refused to refund it, even though the mistake was theirs, so I paid almost double what I would've paid booking directly. Customer service was unfriendly and unhelpful. When I asked for a supervisor, the rep said they'd "side with her," and no one ever called me. Instead, I kept getting emails saying it wasn't their responsibility and that I should've relied on the receipt, even though their own rep admitted they can't keep up with the rules for all their lots. Very disappointing experience. read more

I'm not even going into details. Just AVOID this at all costs. It is a massive scam. They claim to be affiliated, but they are not. I have no idea how they're still in business!!!! I tried to report them to the BBB, but it didn't go through. I'll contact the SEC instead. Believe the reviews and save your money. You're better off with Uber or anything else that's more expensive. You'll lose this money and never see it again. read more

A US company scamming Canadian clients. I took a screenshot of my reservation which CLEARLY indicated the total would be $188 CDN and that the "Total included taxes and fees" yet I was charged in USD bringing the total to over $226 CDN. I contacted the company & they refused to reimburse me. I would have gone with another less expensive option had I been given ANY indication that it was a US Company. read more

It's a scam. At best they're selling spots that aren't theirs to sell. Their information is outdated, contracts canceled, links broken, but they'll still sell it and still take your money. DO NOT PREPAY. You've been warned. read more

Horrible, Horrible, Horrible..... terrible costumer service.....been waiting for my refund since August.....SAVE YOURSELF A HEADACHE AND DON'T USE THIS COMPANY!!!!!!!!!! read more

Do not use this service! We were charged an extra $50 once we got to the lot because we had an SUV and my brother got charged an extra $80 because he had a truck. When we picked up they couldn't find my car my husband had to go searching the lot himself. My mother booked with this company and didn't look up the reviews first or we would have never booked. ​ read more

NEVER USING THEM AGAIN! I thought I got a great deal and I had the intention of using my reservation, but when I parked and went into the hotel, I found out there was no shuttle for me to get to the airport. needless to say, I had to leave, and park , as last minute option, at the airport parking lot and pay much more than I would have arranging other services. I didn't get a refund because "I didn't request it prior to the scheduled parking date." Grrr read more

Do not use this service!!!! They do not work with you to refund your money. and the people worked there is very rude.

Prices are outrageously higher than going to the actual parking lot websites. Cancelling a reservation is a nightmare (provided you do it within 24 hours so you don't get dinged the "booking fee". Spend the extra time to direct book!!!! I'd give NO STARS if that was an option! read more

Parking lots often end up charging you extra on top of what this website quotes. Book directly with the parking lot to avoid uncertainty in price. Customer service is non-existence. read more

SCAM ALERT!! Double charged my credit card according to Moriah Rice in customer service "Unfortunately, refunds are not issued after the parking dates have passed, however, if you would please provide us with a copy of the receipt issued by the parking lot." Thankfully I can always dispute the charge with my bank. I do wish I looked up reviews prior to using this scam reservation website. read more

They don't have a number to contact them beware ! If you have a concern or want to cancel you have to email and wait!

Ripoff website. The price you see is not what you pay. They add all sorts of service fees. Going directly to the parking lot is cheaper. read more

I give e this site NO STARS! I made reservations through them and when I arrived at the parking lot, they did not have the reservation. This company DOES NOT issue refunds. I believe it to be a scam. I only gave it one star so this would post. read more

This business deserves 0 stars. The shuttle van sent to pick up my party was in disrepair. A real rattle trap with no air conditioning. It was 95 degrees when we were picked up at DFW airport. When asked about the air conditioning status the driver delayed and avoided the question regarding its function until he had all bags loaded into the vehicle. No windows were present for the passenger portion of the van. The doors rattled loudly as if they were about to open while traveling down the road. The driver was rude and claimed "It is not my vehicle!" He also tried to say the air conditioner was working, just not very well. This was not true. My answer is why wasn't the vehicle taken out of service until repairs could be made. The vehicle carries passengers and luggage. Passenger comfort should be taken into consideration when operating this type of business. BTW: The air conditioning did not just occur. The driver pulled up to our meeting spot with the front windows down. He knew it was a problem and did nothing about it. read more

DISASTROUSLY BAD! Their subcontractor Prime Park ruined our summer. Not only did our license plates get stolen in their lot. But they drove the car without plates to the airport to pick us up and did not tell us the plates had been stolen. It was only by chance that we noticed. When we complained and asked a refund, Manny at Prime Park said he would do everything he could to fix the situation. What he meant is that he would try and give up as soon it wasn't convenient. For instance, he tried to refund our money through an e-transfer I could only receive through a Canadian bank. When I told him I couldn't receive the funds because I don't have a Canadian bank, he offered no other solution. Replacing U.S. plates on a car across the border was an enormous ordeal, leaving our car stranded in Canada for several weeks and costing us hundreds in towing, which Prime Park wouldn't compensate us for. They messed up hard and haven't made it right. When I complained to APR they simply said to take it up with their subcontractor. Worst experience I've had with a company--including insurance companies! read more

I parked in Philadelphia airport parking lot a couple weeks back. The whole process was very smooth. I am very happy with the overall experience. read more

DO NOT USE airportsparking.com EVER it is a complete scam. They will take your money, never send you a confirmation email and then you'll be fucked right before a flight and have to find something else read more

This business deserves ZERO stars. They are a scam. When you google Dallas love field parking, they pop up and unknowledgeable customers end up going through this third party for The Parking Spot 2, which is a legitimate parking place. You're charged by airport parking reservations.com immediately and then sent a QR code, which let me in with no problems the day of my check in. Here's where it gets shady. I wanted to extend my parking reservation. When I contacted the parking spot, I found out airport parking reservations was a third party and the actual place I was parking said I still owed money for the week I had already paid for, and they couldn't extend my reservation aince they had no access to my account. I've been trying to reach someone from airport parking reservations.com for two days. Their site has a fake phone number (it doesn't go through bc it's missing a number) and they don't respond to email inquiries through their "contact us" form. I then read these other yelp reviews and realized I've been scammed and will be double paying. read more

This is basically a fraud organization. They lure you in with relatively good prices for airport parking. Once you pay for your reservation in advance and show up in the parking lot, they will tell you that there is an "additional charge." For example, an SUV fee or something like that. Obviously, this is designed to corner people who are arriving at the airport - to either pay up more money or miss their flights. Besides, even if you have an alternative solution and try to cancel, they will "regret to inform you that the reservation cannot be refunded." Makes me sad that this stuff is going on relatively unpunished. Please avoid this site and make other arrangements. read more

Watied 30 minutes to check in and get parked Return trip I waited 60 minutes after scheduling a pick up and ended taking an Uber. I saved nothing after paying for the Uber. read more

NEVER use airportparking.com I booked over a month early from this website. Day of my trip I got there and the lot was full they told me my reservation that I paid for didn't mean Anything. all the parking lots were filled I had search like crazy and parked at the airport and paid triple and they refuse to refund me I had to dispute it with my credit card company . they are scammers !! if you want to make your flight don't park here. Also customer service was trash ! Rude ! useless ! read more