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    Air Filter Supply

    2.0 (2 reviews)

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    Benzeen Auto Parts - Kiosk so they can spam you and sell your info

    Benzeen Auto Parts

    (197 reviews)

    Great customer service like always ! Tyler did an amazing job getting the right part delivered…read morewithin a short period of time!

    0 Stars - Misleading, Unprofessional, and Questionable Practices…read more This has been one of the most frustrating and unprofessional experiences I've had in the auto parts industry. I agreed to purchase a transfer case about a week ago. The listing clearly stated pickup in Hayward. However, once I moved forward, I was informed that the unit was actually in Sacramento and that I would need to pay an additional delivery fee to bring it to Hayward. Why advertise pickup in Hayward if the part is not physically there? That is misleading at best. I then agreed to drive to Sacramento to pick it up directly. Instead of accommodating that, I was told I must prepay by card before they would even remove the part from the vehicle. No cash option, no in-person transaction. Payment first. After agreeing to prepay, I was then informed that it would take 24 hours just to remove the part from the donor vehicle. This means they list and sell parts that are not even ready for sale. No preparation, no efficiency, no operational planning. Customer service is extremely poor. Communication is slow and unhelpful. There is no effort to make the process smooth or transparent. It feels disorganized and careless. The most questionable part: they are charging a core deposit on a used transfer case. This is not a remanufactured, rebuilt, or exchange unit. It is a used part from a salvage vehicle. Charging a core on a standard used part is highly unusual and makes no sense from an industry standpoint. Summary of issues: * Misleading pickup location * Additional unexpected fees * Mandatory prepayment policy * 24-hour delay just to remove a part * Core deposit on a used item * Poor communication * No customer-focused service If you value transparency, professionalism, and efficient service, I strongly recommend looking elsewhere. Very disappointing experience.

    Yota Auto Parts - Tacoma, Scion XB, TC 4runner, Tundra, Corolla

    Yota Auto Parts

    (11 reviews)

    I called Yota Auto Parts to see if they would buy my salvage vehicle. Though I knew the damage to…read moremy vehicle was a total loss, I wanted more than what I had been quoted by others. The person who answered wasn't able to give me a price but provided me with the owner's cell phone number and recommended I call him. When I called, Erik was quick to answer the phone and asked what I wanted for the vehicle. He agreed to pay what I was asking and made the transaction as painless as it could be. He paid by Zelle for added convenience. Throughout the process, Erik kept in communication and NEVER ONCE delayed to respond. He was immediate in his response time and was accommodating--making a difficult situation feel less painful. I loved that car!! I highly recommend.

    Erik went above and beyond to ensure my problem was fixed. He was extremely knowledgable and…read moreunderstood that the details do matter. My mirror frame cover broke off of my 2013 Toyota Camry while going through the car wash. I tried googling and calling around local stores but couldn't find anything. Most places didn't want to be bothered with a "small job". The best advice I got was "just order something off eBay and hope it will match up". Erik on the other hand gave excellent customer service. He told me that this is a difficult to match paint and he wanted to make sure the part I got was as perfectly matching as possible to the OEM paint. He ended up ordering and installing this piece that was an identical match! The part came within a week and was installed the same day he received it. Very reasonably priced also. Would definitely go back for anything else related to my Toyota!

    Air Filter Supply - autopartssupplies - Updated May 2026

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