Workers gave me an itemized list of work needed, but took most of the day to install the new tank…read more They also spilled the sediment all across the basement floor and up the basement steps plus either stole or broke an item that was in the basement. I wanted them to come back and clean up the mess they left but when I discovered the item gone, I did not want them back in my home. I complained to the contractor they worked for and he refunded me $300. I will not have then do work for me nor recommend them.

The service person was on time. The generator is working goodbye There were no problem.read more

We had a fantastic experience! The technicians were professional, knowledgeable, and took great…read morecare of our home while they were working. They arrived on time, explained everything clearly, and completed the job efficiently. The pricing was fair and honest with no surprises. It's hard to find a company that combines quality work, great customer service, and reasonable prices, but they exceeded our expectations. We highly recommend them to anyone needing heating and air services and will definitely use them again in the future!

Was told to call so can work this out but all I was told was they would send a tech out. Why would…read moreI let them work on my split system again I will be sending in my repair bill for reimbursement. So disappointed

polite and professional when calling in for service. we received a quick appointment. Lucas was…read moreour technician and he was friendly and professional. we were happy with our service and cost. highly recommend and will call them again for any future services. we will ask for Lucas the technician to come out again. Lucas represented himself and the company very well. Call NextAir for your HVAC services.

Recently my commode wouldn't stop running. I fiddled with the flapper recently installed by a…read moreplumber, and that didn't help. So I called the Nexair plumbing division of the company who installed my HVAC last summer. The young man came, determined it was the "fill valve" and stated the cost would be $350.00. I wrote the check knowing I was being cheated. The fill valve is a $15 part (per Home Depot). He spent 15 minutes doing the job. Also, he kept dallying wanting to stay in my house as i kept trying to lead him to the door. Later, i saw him parked outside my house AGAIN! I think he was racking up time for the outrageous charge. I contacted the company and asked for a supervisor to call me and explain the charge. I received no call. I wrote all of this and submitted to the WV attorney general. Nothing will come of it, but I'm disgusted. Senior citizens are vulnerable.

My old Aspen condenser coil unit was noticeably leaking R-410a after getting a third refrigerant…read morecharge in about a year, from a Contractor who would not acknowledge the leak. After a couple months of sweltering heat and humidity, ventilating bad air, and searching northeast Kentucky for someone to replace the Aspen condenser coils and old outside heat pump, my search was over when Buddy Hutchison gave me the good news I needed. He responded promptly with a very reasonable estimate and confirmation that he could in fact replace the A/C system components. Buddy and his crew arrived on time and in a few hours, installed a new Aspen condenser coil unit (R-32, with TXV and leak detection) and a R-32 compatible Goodman 3-ton A/C heat pump. It's good to know there is a local HVAC contractor around that is focused on your needs, with the knowledge, professionalism, courtesy, and integrity, that a customer would expect. Highly Recommended

New sewer line installation. Excellent job !!…read moreWould definitely use or recommend this company for sure. Job was timely and well planned. Very pleasant experience overall !!

Came across 2 workers in a van at Sheetz on 5th and after leaving my truck they were…read moreyelling/heckling at and catcalling my girlfriend. Completely inappropriate and rude. Not hard to act with decency and yelling at people from your van is not it. Learn some respect.

Called to have main line checked Had water overflowing from…read morewasher pipe Very pleasant to work with Jacob explained everything They put up with my 4 dogs Would definitely use again

Excellent service! I had a true emergency a major pipe burst in the pump house on a Saturday. It…read morewas shooting water everywhere. B&B was there in record time. The problem was fixed and the price was right on. The plumber was courteous and easy to work with. I would definitely use them again and recommend them to everyone.

They installed an additional ceiling vent in our upstairs bedroom. Prompt response to our request…read morefor a quote. Did not show at the scheduled time, but did get a phone call at the appointment time explaining one of their workers did not make it in. Rescheduled a different crew a few hours later the same morning. The crew were friendly and done within the hour. Cost was as quoted. Cleanup was left for me. Satisfied with their work and would recommend.

Quick response time! My family gathered from out of town to find that the heat had gone off in our…read morefamily home. Although it was the weekend, Ashland Furnace was right out, coordinating with us to replace the whole system. They accommodated our schedules and gave us a great deal. Cannot recommend highly enough!