Great AC service which stands behind their work. I had a new AC system installed by Quality. They…read moredelivered on their service and installation promises. They were on time and competed the install In minimal time. The next day I asked them to return because the system wasn't running quite right. They cheerfully returned and diagnosed the installation and reworked as necessary, bringing to the system to 100% capacity. I'm pleased with their service and pricing. Good job Johnny and crew!

Saturday in June and our AC stops! Needless to say we were in a panic thinking, great this is going…read moreto cost us an arm and a leg for an emergency call and being at someone's mercy. We are new to the area, but people on the Plant City Word of Mouth Facebook page were recommending to call Tony w/ Gould's AC. I called and Luke was on call and came out to the house. Told us what we were expecting to pay prior to coming out, so it wasn't a shock and to our surprise it was reasonable! We are up and running and Luke set our minds at piece letting us know our AC looks to be in fairly good condition. We will definitely be using this company again!!!

Not on time,left wife waiting most of a whole day in 94 degree house.totally ripping me off by…read moremisdiagnosing the problem and still charging for parts I didn't need and adding charges plus false emergency fees.do not use

This is an efficient and established air conditioning business. They genuinely care about their…read morecustomers welfare and comfort. Angelina was personable, professional and got right on the task at hand to dispatch Jose to repair a Mulberry job within 2 hours. The fee for the part and labor were very reasonable. We are blessed to have located Creel. Thank you so much!

I've used Creel Air Conditioning multiple times over the years, but after two extremely…read moredisappointing and costly experiences, I can no longer recommend them. A few years ago, they came to inspect my home unit and told me it needed to be completely replaced. Thankfully, my brother (an HVAC professional from out of state) happened to visit that week, took a look, and had it running again within an hour. That unit is still functioning over seven years later. After that, I stopped using Creel. Recently, I decided to give them one more chance when I noticed a drip coming from a ceiling AC vent at one of my rental properties. A Creel technician came out and said the issue was torn tape on a return duct. He resealed it with mastic and tape. The next day, the drip continued. He came out again and applied even more mastic throughout the vent area. The leak didn't stop. Ultimately, a plumber discovered the true issue: a small leak in a water pipe, which was fixed within minutes. However, after Creel's second visit, the AC system, which had been working fine--began leaking from the emergency line. I contacted Creel and spoke to the tech who tried to convince me this "leaking" was exactly how the system was designed to work. After this conversation, I contacted another HVAC company and discovered that the condensate lines were COMPLETELY clogged with mastic, which had been carelessly applied by the Creel technician. To be clear: there was never an AC issue to begin with. But Creel's inability to correctly diagnose the problem not only failed to fix the real issue, it created a serious one, costing me hundreds of dollars in additional repairs and property damage. Creel did refund me the initial service fee after I sent photos and videos--but they sent the refund in the wrong company name. When I tried to contact them about this, they stopped responding to my calls, texts, and messages. Fortunately, my bank was able to deposit the check after verifying the details. I want to note that Angelina in the front office was helpful at first, but once problems arose, her tone shifted significantly and she was very rude and flat out refused to allow me to speak with the owner Gene. In my experience, if Creel can't find the real issue, they'll invent one--and it may result in unnecessary and expensive work. This is not just a mistake; it's a pattern. I've now given this company multiple chances, and their errors have cost me hundreds of dollars and stress. Thank God I had video & pictures bc they were not going to work with me at all on this. I got burned bc of all the additional costs created by Creel but at least I got back what I paid them. Beware before calling them. They may very well "find" a problem--and it might be your entire unit.

Excellent service very professional install was perfect always reliable offer yearly service as we…read moreare winter birds highly recommend

Jessica has been wonderful getting a tech out quickly to help with A/C problem. Long story not with…read morethem, however great ending Jonas & Eric installed new A/C back July 2023. Had some concern this past week and promptly Jessica had Michael come out to address it. Efficiently fixed! Thank You all for your professional and courteous service. Highly recommend them! would give them more stars 10! Grateful Mr & Mrs C

So today I had an emergency AC I needed for repair within the hour and I've called everyone on yelp…read morewith a decent review. I'm SO GLAD I called this company. Yannick acted with sense of urgency & with such care. It is literally a blessing that I found him today & he was able to quick help me fix & replace some parts for my ac. He also checked out everything & helped me with the replacement of air filter. I'm beyond thankful for all the help today & I'm giving you all my future business! I HIGHLY recommend!

I had Heath and his tech install a 2 ton mini split unit in my Florida room. After some delays the…read moreinstall was done. However the unit leaks when A/C is on. The issue has been going since the install, he then mentioned a pump needs to be installed. 6 months later I finally got a hold of him to install it, only to have my unit still leak. I have been trying to contact him now for the past month and no answer. If you want a reliable A/C guy and someone that will answer your calls or texts and will get back to you, the Reel Deal is NOT one.

I discovered this awesome company as I was visiting my parents in Orlando, FL (the town I grew up…read morein) quite by accident. After being scammed, lied to and overcharged by several A/C companies in otown, including a company who sold us an entire A/C system, said it had 5-7 years of warranty on parts and labor and then conveniently went bankrupt the following year, we were pretty fed-up. So you can imagine how I felt when I gave these guys a call. I was skeptical at first. First surprise: They sent one of their technicians right away, so they were super responsive. I didn't expect that. Second surprise: The technician diagnosed the broken A/C but there was no convenient charge or diagnostic fee or anything else. It was free of charge! I definitely didn't expect that! Third surprise: The technician fixed our AC (replacing the condenser unit) and didn't even ask for money! We did get an invoice though. How many companies would rather want you to pay yesterday? How many of them push you, upsell you, sell you junk equipment just to make a buck? NOT THESE GUYS! After about two weeks, I sent them a check because I felt bad! The technicians and the office staff are super helpful, friendly and courteous! Listen up Yelpers! If you are in central Florida and need A/C service, you gotta give these guys a chance! I have nothing but good things to say and it is hard to believe after all the scammers we were plagued by to have finally found a company who is doing honest business without trying to rip you off. Its been years now since we have been using these guys and every time they do an amazing job! THANK YOU A COOL BREEZE OF CENTRAL FLORIDA! Keep doing what you are doing! It's a blessing to have people like you on this earth.

I had this company put in a new air conditioner in 2022. The system has never worked well, my…read moreelectric bills are higher than my neighbor, and I keep spending money on repairs with another company because Cool Breeze will not stand behind their work. This company has lied to me multiple times. Do not use them!!

Darwin is just absolutely amazing very respectful, professional and courteous. I have dealt with 5+…read moreAC companies and spent an arm and a leg with no results. Darwin came and within a hour my ac was up and running, he explained how to maintain my drain line and what to look for when it comes to my drain line being clogged. I would recommend M&I over and over, this company is very professional and even though it was the weekend they made it out from Kissimmee to Winter Haven in under two hours. Thank you guys!

Worst company ever. Can and diagnosed, got parts and I paid over $1200 for him to fix the a/c. I'm…read morestill in the heat! They are incompetent! DO NOT USE THEM! The first review had to have been the owner or an employee!

Knowledgeable, friendly, prompt service at a fair price! Responded super quick to a service…read moreemergency! Will use as our regular HVAC service team! Would definitely recommend!

I had them install a new unit at my home and it's been great! i will be recommending them to…read moreeveryone in my 55 and over community.