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    AIM Academy

    2.3 (3 reviews)
    Closed 7:00 am - 6:00 pm

    Services - AIM Academy

    Multiple children care

    Single child care

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    Alabama Shakespeare Festival - Excited to see the "Million Dollar Quartet" play today!!

    Alabama Shakespeare Festival

    (24 reviews)

    Getting ready to enjoy the show... DEAR JACK DEAR LOUIS…read more 2:00 PM SECTION 4 ROW F SEAT 3012/302 ENTRANCE WAS SWEET, the greeters were extremely nice.. This is our 3rd time coming, I bet you I remembered to bring my blanket this time... Always love the venue and the atmosphere..

    The personalities and customer service of the ticket box office employees definitely needs…read moreimprovement as well as, they need adequate customer service and professionalism training. I have been an ASF member and patron for many years. My daughter and I went by the box office today, July 29th at approximately 3 PM to change the show time of the tickets purchased for the Wizard of Oz. The box office "customer service" reps attitudes were not exemplary of the tiles they wear! Neither of them had smiles on their faces and they did not greet us as patrons upon walking in. They were stoic faced, unfriendly and boarderline rude. Upon requesting to change ticket times, they stated we must pay an additional $5 per ticket. Upon paying $10 for the change, we were not asked what seats we wanted (several comparable premium seats were left as indicated on the seating chart online). However, the rep took it upon herself without asking us or acknowledging to honor the same level seats of our purchased seats. That rep took too much liberty in downgraded our prepaid premium seats (close to the stage) to lesser ones much further back. Yet, she did not offer us compensation for the lesser priced seats she gave with the new showtime. Also, I politely asked them about "using the restroom". The elderly rep immediately after me questioning "where is the bathroom?", stated in a condescending tone, pointing toward the window, saying in the form of a statement "were the bathrooms outside locked". I replied pointing to our SUV parked just outside of the ticket box office door, "what bathroom? Our car is right there!" Then she said something in a very low voice to one of the other reps sitting next to her. That rep without saying one word, only gestured for me to follow her. I assumed correctly, it was to show me the way and to unlock the area where the bathroom is. As I was leaving neither of the three so titled customer service reps uttered a word. Neither of them had given an entrance salutation (hello, how are you doing?) nor parting salutation (goodbye, have a good day, etc.). There was very little to literally no verbal interaction from them during our entire experience. I am very disappointed with the customer experience caused by those employees representing what I have never had a problem patronizing as an elite, reputable local theater. We left feeling disrespected and less than the loyal, longstanding, paying member/patron of ASF that we are and have been for the course over several years.

    AIM Academy - preschools - Updated May 2026

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