We had a couple of calls with one of the more junior lawyers handling real estate conveyances and decided to retain her because she sounded competent. We had some concern about the registration of mortgage documents because of recently publicized differences between a collateral and conventional mortgage. After our second chat we sent her our lender's article on it just to make her aware of what we're talking about and to explain our reasons for bringing it up. Her next email said she can't guarantee anything and that she could only do the forms to be registered according to the lender's instructions. She then said she couldn't help us and suggested we get another lawyer. All we wanted was to bring the issue to her attention so that we're not seeing any problems on the date we sit down to sign papers. Her overreaction was completely unwarranted and completely unprofessional. I will never come to this firm again. read more