Had a appointment today for my yearly mammogram…read more The appointment was for 8am and I was told I needed to be there by 7:30. Check in was smooth and easy, and then I was told that they had to allow the machines to warm up before they could do my mammogram. Guess 30 mins isn't long enough, because we didn't start the exam until about 8:15. The tech told me it takes like 10 weeks to get the results back. Overall, staff friendly and when I left about 8:30 there was a few others in the waiting room, but I felt good knowing that I had gotten the machines all warmed up for the rest of the day.

I just have to give a shout out to this practice! An urgent care doctor sent me for imaging that…read morewasn't offered at this practice at the moment. I arrived by Uber as they were closing, Jasmine was so kind she opened the door to ask what I needed. She could tell my frustrations and had me come in and sit. She took my paper work to the Admin Kim and he made a few phone calls for me. Jasmine had to leave but they allowed me to stay in the lobby to figure out what my work would like me to do. I hadn't ate in 24 hours and the staff gave me some crackers and water, then the gentleman even took me back to the airport so I didn't have to get an Uber. I wasn't even a patient, other staff members checked on me when in the lobby. I've never felt so much kindness in one place. If I lived here and ever needed imaging done I would go here. They have an amazing staff and it's ran like a business should be. Great job!

Here you have Medical Imaging CT-MRI-US-Mammogram-X-rays & DEXA scan. Physician Owned and…read morenon-hospital based free standing imaging center a block away from Southern Regional Medical Center. Accept all insurances and also self-pay patients. Same day service for X-rays and Dexa scans. Appointments needed for other modalities. Will provide appropriate help in obtaining prior authorization for CT and MRI studies. Board certified Radiologists with extensive experience will be interpreting the images and communicating the results to your ordering physicians. American College of Radiology has accredited their imaging center and the modalities. It was nice my first time going and yes you can smell the mold but overall it was okay. I had an appt so my wait was as expected. My check in went smooth. The atmosphere was quiet and the environment clean. Lot of parking spaces available in fornt of the business.

I came in 15 minutes early as requested for an 11am appointment. I had to wait over an hour for a…read more10 minute bone scan.

Good customer service and good mammogram experience. Technician, Jill, explained the process and…read moreprocedure very well. Only had to wait ONE minute past my appointment time. If you are pressed for time, choose Camp Creek.

I never got my results for my mammogram it was a mistake in scheduling they scheduled me on the…read morewrong day for the procedure that needed to be done

I would highly recommend. Lizzie was amazing to work with and extremely accommodating for my family…read moreand I last minute as they were traveling in from out of town for our gender reveal. We did an at home ultrasound for them earlier that morning and everything turned out great. She even has teddy bears with heartbeats for the family to purchase afterwards. Highly recommend.

This place is so GREAT! We went for our 20 week anatomy ultrasound. We don't have insurance and…read morecan't attend a regular doctor office. This place was way better than a regular baby doc office by the way! The lady who did our ultrasound was absolutely phenomenal and kind. Answered all our questions, very informative, went above & beyond. Took her time. Made it such a great experience for my husband, 6 year old daughter, and I. Also fair priced and worth it! Highly recommend! Also their interior decorating design was so comforting and cute. Not bland and uncomfortable like most doctor's offices. We will definitely be coming back for our 4D/5D ultrasound and purchasing the mommy & me package when we enter our 3rd trimester.

As a career crash test dummy , I've learned to request AICA by name when I speak with my attorney…read more I'm always satisfied with my recovery.

Went in after being involved in a pretty bad accident. I was seen 3 times before on the…read morechiropractor side and once virtually with the medical doctor. After seeing the medical doctor, I decided to leave AICA because the doctor was cold and not inviting at all. He treated me like a drug addict when I asked for something for the pain, told me I had to wait for the MRI before he could. After the 4 visits, my bill was almost $5,000, including a $1500 back brace. I switched to Metro Atlanta Injury and wellness, I've bn there 10 times, my bill is at around $3,000, and my care is 10x better! Please be aware of their high prices, lack of compassion, and mediocre treatment! I'm convinced they paid for their good reviews,

This will be my last visit to this location…read more I have a sinus infection. Had them before. Sometimes I get one in the Spring. Know exactly what's going on. Know what the effective treatment has been every time. I haven't been sick long enough with it apparently. As I've had a sinus infection 3 years ago, they asked if I'd seen an ENT. Waste of half a day off work. Had poison ivy. Had it before. Knew exactly what's was going on. Knew when, where and how I got it. When poison ivy starts sprouting, I will come in contact with it because I don't see it. Argued with me as to what it was and didn't want to treat it. I had to demand the effective treatment of steroids and cream. Had an ear ache. Knew what my symptoms were. It was Summer. Had been to the beach. 3 trips to this location for three different incorrect and unsuccessful diagnoses. They went as far as to tell me I had a fungal ear infection and I needed an ENT. Nope. Went to my GP and they removed wax buildup I had pushed deep by accident. Instantly better. Listening to the patient and treating them the first time is all I'm looking for. This location demonstrates they cannot do that. Not steering me to an ENT 5 weeks in the future. I have had multiple visits that resulted in incorrect or unreliable treatment. All the ailments were run of the mill, seasonal situations, with easy, common remedies. This ain't an episode of HOUSE. Edit: they did finally give me a script for antibiotics, so the visit wasn't a whole washout. One star added back.

Even paying my bill was great!!! So if I'm starting there just know my whole entire visit went…read morewell. Started with the front desk personnel. I was greeted as I walked in which is a plus because sometimes cs folks can be unpleasant. My wait was under 10 minutes. My triage personnel was just too cute and very polite. She took my vitals, told me what there were and ASKEd me if I wanted too be weighed....lol. I did and that was good too.... My physician was very knowledgeable about my condition and she subscribed me a bunch of stuff to take care of my pain and condition. I truly recommend Piedmont. This is my first time at this location, I have visited the Camp Creek location also and top tier just busier. Thanks for a stressless visit. If I ever have to be seen urgently, it will be with Piedmont y'all!!!

Okay, I'm a little late posting this review, as our visit to Southern Regional Medical Center was…read moreon May 1st, but I still felt it was important to share our experience. My father had taken a fall and his knee had swollen to nearly three times its normal size, so he asked me to take him to the ER. We are fairly new to the area so we went with the closest hospital. We arrived around 9 PM. To be fair, the initial intake process -- vitals, insurance, and registration -- was handled within a reasonable amount of time. However, after that, the wait became absolutely unbelievable. My father was not taken to have x-rays until nearly midnight. Honestly, I'm not even sure he would have been called back when he was had he not gone to the desk himself to ask what was taking so long. By that point, both my 12-year-old son and I had actually fallen asleep in the waiting room. Once he finally got called to the back about 4 AM we learned there was only ONE ER doctor on duty that night. EMS arrivals understandably took priority, but that meant anyone who walked in by car just kept getting pushed further and further aside. I completely understand emergency prioritization, but it is difficult to understand how an ER can function properly with only one physician covering the entire department. At one point, I was ready to leave and take him somewhere else, but after already waiting so many hours, we felt stuck. Eventually, the doctor read his x-rays and bloodwork results and discovered that while he had no broken bones or sprains, his potassium levels were dangerously high, his kidney numbers were low, and his blood pressure was also very low. Thankfully, those labs likely uncovered a much more serious issue than the original injury itself, and for that I am grateful. He was ultimately admitted to the hospital. Unfortunately, the delays continued after admission. A doctor briefly stopped by Saturday morning, but he was not properly seen again until Sunday. That level of delay for admitted patients is concerning and, honestly, unacceptable. Now, with all of that said, I absolutely want to acknowledge the staff members we encountered because THEY are the reason this review went from a 1-star to a 3-star experience! Big shoutout to Crystal at the front desk/check-in area. She was patient, kind, and professional throughout the chaos. We also encountered Dakota, Nurse Donna, Peter, Sonia, and Nurse Lea, and every single one of them showed empathy, patience, understanding, and excellent bedside manner despite clearly being overworked and understaffed. They did the best they could with the resources they had, and it showed. This review is truly directed toward hospital leadership and administration. The staffing shortages are hurting both the employees and the patients. A hospital cannot properly serve its community if it does not have adequate staffing in its emergency department and patient care areas. The staff turned what was an absolute nightmare experience into a more tolerable experience through sheer professionalism and compassion alone. But unfortunately, based on this experience, I will NOT return to this location unless absolutely necessary!

After waiting more than five hours, I was told I needed additional shots, only to be left waiting…read moreeven longer. The entire experience felt less like patient care and more like an assembly line: move here, wait here, get this, then wait again for that. What stood out most was not just the delay, but the lack of organization and empathy. There was little sense of urgency, very little communication, and even less concern for the pain and frustration patients were clearly experiencing. The shift change from night staff to day staff only made an already chaotic situation worse. It was disorganized, inefficient, and incredibly discouraging when you are already not feeling well. This was pointed out by one of the day nurses. The other nurses at the front desk of the ER simply responded with a very dismissive K when I stated my concerns in tears and had to leave to go somewhere else because of the pain. The most telling part of the experience was hearing multiple people in the waiting room say they wished they had gone to Emory instead. Unfortunately, after spending over six hours there myself, I understood exactly why.