The rehab staff And nursing staff in the skilled unit served my family with love and dedication…read more Having been in other nursing homes before, I can say they are beyond compare in this area. They made it feel like home while helping us make progress to go home. The food is good and the care wonderful

I can't say enough good things about Stones River Manor Assisted Living! My aunt was cared for by…read morean exceptional team that treats every resident like family. The community is warm, safe, and beautifully kept. There are great activities, delicious meals, and lots of personal attention. It's truly a place where residents can thrive, and families can have peace of mind.

This is for the independent living facility. They promise you everything (a 5 star restaurant which…read moreis an IHOP), etc. All the residents' money seems to go to the facility to attract future victims, not to quality food. If you want sandwiches, pizza, or anything pork, you will like this. Otherwise, plan to eat out!

If I could give this a zero rating I would. This is an LTC and they keep tacking on costs for…read moreservices not rendered and then want to charge you again for a service you are already paying for but did not receive. My family member had a colostomy bag that was never changed. I found four months worth of supplies after my mother left. She also sat in dirty diapers. This very young arrogant and aggressive woman stated that my family member was independent, yet they were charging for advanced care. If she were independent, she would be at home. Because they didn't assist in changing her diaper, she kept getting Urinary tract infections and they wanted to send this member out to a psych ward to "adjust meds" instead of sending her urine to a lab. Even though her Advanced Directive was in place, they wanted to charge her more money by suggesting she see other physicians. I had to put a stop to that. We took our relative out and was told we needed to clear items in two days or we would be charged another month. Cost at time of leaving was $6000/month and all clothes were stolen on more than one occasion. Totally not worth the overly paid babysitting. No care was truly given to our family member All I can say is run.

There's not a 0 but my mother after staying for a few weeks almost died bc no one was competent…read moreenough to realize signs of sepsis. She was a paraplegic after MVA and the first day there, the staff attempted to stand her up and fell. I, myself, am medical and attempted to discuss my concerns with the doctors but no one was interested or cared one and she almost passed before we could get her transferred. Please do some research before considering your loved one.

Inpatient Depression episode. ******Do not go to Trust…read morePoint**** This place needs to have license removed. The staff is horrible. There was 1 or 2 that did not treat people with total disrespect. The folks that ran the day to day should be fired and reported. I was physically abused, verbally abused. The did not know what hippa laws are for. They totally disregarded my right to privacy . The all night crew, were nothing but mean. So much was done and said and I cannot communicate the physical pain as well as verbal. The day that I was discharged I told the social worker about the terrible way I was treated. All I know the group were from another country, they twisted my arm, I observed one of the gang taking a recording of me on there cell phone. I had/have several bones broken in my foot. I was given a wheel chair and told by my Vanderbuilt Doctor to not put any weight on my foot. I was moved to a much smaller unit. This where I met the Nigerian Night Crew. They snatched my wheel chair from me and took it away. They were laughing and told me my foot was not hurt. I was threatened if I contacted the police, I would be sorry. This is just the tip of the iceberg . I did file a police report in Murfreesboro. I am sure it was never addressed. I was worse when I left than I was when I was admitted. ******************************* Please do not go there! It was nasty. Too much to tell like this, I hope this saves someone from going there. If you want to compare notes, please feel free to contact me via email: luvgill@me.com. I was told by the patient advocate that she would file a complaint with the state. I called back the day after discharged. The person I spoke to was rude and just mean. She advised me to never call back again.

Excellent physical therapy program! I went there for…read morecellulitis treatment, they have 2 therapist who are certified cellulitis specialists.

Amy has provided amazing PT care, service and expertise. My quality of life has greatly improved…read moredue to her care. I am grateful for her care.

I stayed here for 6 long days. Admitted for psychosis (32 y/o Female), diagnosed with Bi-polar on…read moreday 3 or 4 (time does not exist in this place). Had to remind staff we are humans and have rights which did not work. Transferred that "argumentative" behavior to we are patients and we have patients rights and referred STAFF to the tiny printed Patients' Rights print out in a very obscure location where patients do not frequent much. Staff announced to about 20 of us humans that we were amongst rapists and stalkers. The majority of the women in there were tragically raped throughout their lives, some received hysterectomies from the abuse. Patients were getting called by the wrong names, some being called the name of the person they were raped by. Mind you - this is co-Ed and no locks on the doors. Women were being paired with men as roommates the day I was leaving. This place helped to get my hypothyroidism diagnosis - a chronic condition that was left untreated for 17 years of my life. Beyond that, extremely traumatizing and a stay any longer than 4-5 days has left the the therapeutic level and will likely cause additional incorrect diagnoses and continued psychosis. The staff are extremely understaffed and overworked. Funders are severely neglecting this place and mental health as a whole. I Hope Trust Point sees better days and staff receive trauma informed extensive training. Nurse S(h)andra, Dr. (nurse) Jayjay, Nurse Alyssa, Nurse Mark, and 3 other Male Nurses (excluding Moses), and Charge Nurse MJ were our only hope while in this place. Oh and the meds that were prescribed were very wrong. Luckily my TWO female psychiatrists that I've had for a couple years at Centennial Outpatient Psychiatry in Nashville quickly caught and fixed this :) P.s. Trustpoint - if you're going to respond with a generated, disingenuous response -- Save your time, your staff needs it.

I cannot say that I was impressed at all. For a place that supposedly helps and treats those with…read moremental illness, it really didn't feel like it. They made me take a medication that got me feeling more depressed, the LAST thing I needed, and held me there longer because I was "refusing" it despite me having voiced to several staff how it was negatively impacting me. I was talked down to as though I was being an obstinate child about it rather than someone who understands and should have agency over her own body. They don't care about the patients, if you ask for a want or need it'll take days to happen or it won't at all. I had to pester, pester, pester to ensure literally anything got done or any reasonable request was met. Patients are shoved into a section together without their individual needs and diagnoses accounted for and it results in fights breaking out as well as elevated stress for those whose specific issues had a tendency to clash. So many staff have either "I don't care" or "you better not step outta line" energy which just creates more issues for already struggling individuals. When there was a rare occurrence of a caring or understanding staff member, I made it a point to commend them and let them know I see their efforts and appreciate it. This happened only once. I had to sign myself out to avoid basically going insane in a place that felt like going to prison, thank goodness I was there voluntarily or else I couldn't do that. Even then, they may choose to switch you to an involuntary hold if they think you got good money or insurance. As a well-mannered and at least somewhat well-spoken caucasian, I saw people with bigger issues than me come and go faster than I did and that felt ridiculously suspicious. Jokes on them, I'm broker than a donkey!! I'm stuck with a bill I can't afford, that's okay though because legally a medical institution cannot pursue you relentlessly for debt especially if you never tell collections your name and address and instead hang up on any numbers you don't recognize. Healthcare is a right for all, whether they can afford the ridiculous cost or not. Furthermore it falls off your credit after 7 years (fun fact, the more you know!!) so I don't see myself suffering very much misery "trying" to pay them for essentially trapping me in he// for a week. I know some lawyers who'd probably love to bankrupt them and become richer too if they wanna be a problem about it rather than keeping quiet and compliant like we were all harshly and unfairly demanded to do whilst imprisoned. If they cause me even one more single teardrop of grief even after getting my freedom back then I'll tip those lawyers off and enjoy watching the aftermath. As a patient you basically have no rights, no freedom. Little to no exercise, only a tv and crayons for entertainment as though they think we're children. I did my best to enjoy group activities, but they felt rather childish. I felt like a pet human for people who collected but simultaneously hated us, being locked in a cage wouldn't have been much better or worse honestly. DO BETTER Y'ALL!! This SHOULD be a place of healing, but it just feels careless and abusive!!

Horrible place. Especially when they don't follow hippa. Told my their things, she went to tell the…read moreowner. Not professional at all.

Tulip Hill Recovery is one of the best treatment centers in the Tennessee area. They offer amazing…read moreprograms to help individuals who struggle with Substance Abuse Disorder. They have effective treatment that can get you on the road to recovery and living a life that you deserve. They also offer different levels of treatment with flexibility that can help continue the progress you made , while safely reintegrating back into your day to day life. The caring and compassionate team of addiction specialists at Tulip Hill Recovery are ready to help you every step of the way. Contact their knowledgeable and helpful admission staff to learn more. Recovery is possible.

It has taken me a while to write this review because I honestly didn't know how to put into words…read morewhat JourneyPure at the River means to me. But now that I'm a year and a half sober, I think it's time. Before I went to JourneyPure, my life had gotten to a place I never imagined it would. I was living hotel to hotel with someone who was physically and mentally abusive. I was working as a server, trying to hold everything together while drugs and alcohol had become such a normal part of my life that I had completely lost sight of who I was. I wasn't building a life anymore. I was surviving one day at a time, and even that was becoming harder to do. When I got to JourneyPure, I was exhausted. I had a lot more going on inside of me than just addiction, and getting sober meant eventually having to face all of it. JourneyPure gave me a safe place to start doing that. I'm not going to write one of those reviews that says I went to treatment and suddenly everything was perfect, because that isn't how recovery works. Leaving treatment was when I had to take everything I had been taught and figure out how to actually live it. There have been some incredibly difficult days since then. I've had to rebuild my life, learn who I am again, make mistakes, lose people, meet new people, work, struggle, grow up in ways I probably should have years ago, and learn that I can get through a bad day without destroying myself. And somehow, one day at a time turned into a year and a half. Today, I'm a Dietary Director. Sometimes I stop and think about that because a year and a half ago I was living out of hotels, in an abusive relationship, struggling with addiction and just trying to make it through another day. Today I'm responsible for an entire department. I have employees who look to me for direction and residents who depend on me to make sure they are taken care of. People trust me. That might sound like just a job title to somebody else, but to me it represents so much more. I have a home. I have responsibilities. I have people in my life who genuinely love me. I have plans for my future. I laugh again. I complain about normal everyday problems that at one point I would have given anything to have. My life certainly isn't perfect, but today I actually have a life. And that's something I don't take for granted. There are things the staff at JourneyPure said to me that I probably rolled my eyes at or didn't completely understand at the time. A year and a half later, some of those things make a whole lot more sense. Treatment planted seeds that I didn't realize were being planted until much later. I also know the people who work in treatment don't always get to see what happens after someone leaves. You meet us during some of the worst moments of our lives, and then eventually we walk out the door and you have another person coming in who needs help. So I wanted you to know what happened to one of us. I'm still making it. The person who walked into JourneyPure at the River living hotel to hotel, trapped in an abusive relationship, struggling with addiction and completely lost is not the person writing this today. I'm a year and a half sober. I'm a Dietary Director. I have rebuilt a life that I genuinely did not know was possible for me. JourneyPure didn't live my recovery for me. I had to do that. But you gave me a safe place to begin, people who believed there was still something worth saving in me, and tools that I carried with me when I left. For that, I will always be grateful. Thank you for being part of my story.

**UPDATE** Monica White, VP was the person who claimed they…read moresent wire transfer March 11, 2022 and nothing was sent. The VP Monica White, the CEO, Cecelia Hunt and the CFO, Wes Cannon, told the financial managers to LIE to me and claim there is a "cash flow issue". They claim they do not deny they owe me the money but they refuse to go my through the insurance company as they would have to file a Timely Filing Waiver to show they waited over a YEAR to file anything. This some piece of paper would rectify this entire situation and be done with it. They simply so not want to admit negligence and pass the blame to one person to the next. They will STEAL YOUR MONEY, do not care a bit about rehabilitation nor aftercare and only care how much money they can get from you and your insurance company**