I visited Agway today and was very unhappy with the service I received. When I asked when the fresh herbs would arrive, I was told: "when the weather gets above 32 degrees at night." That's a fair answer, but the tone was very condescending. A time frame would have been a more appropriate response.
Also, I was overcharged for the items I bought. The cat food in the basket was marked $1.99 each and buy one, get one free. I was charged $2.09 per can with $4.18 off.
Lastly, when I was asked if I wanted to load the soil I bought or have someone do it for me, I took 3 seconds to answer, and the clerk said, "It isn't a hard question you know."
There was no reason for the snide comment. No one was behind me in line. I'll think twice before returning to that Agway. read more