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    Aguilar Mark MD

    2.3 (3 reviews)

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    Kelsey-Seybold - Clear Lake Clinic - Waiting area }:{

    Kelsey-Seybold - Clear Lake Clinic

    2.8(43 reviews)
    2.6 miClear Lake

    I was with the Kelsey-Seybold family for a short while, but as I was, I met a very nice and kind…read moredoctor. She could have been a frequent PCP, but too bad she was a floater. She was like an angel and I've never just had good doctors before. She listened to my needs and did not brush me off. She was understanding and non-judgmental. She wasn't nonchalant either. I mean dang, I wasn't expecting that. She was transparent with me and even told me things that were hard to discuss. Of course, she prescribed me some medicine, but gave me the option to take them or not. The clinical area was clean and clutter-free. The lobby was spacious with plenty of seating. There wasn't any staff waiting upstairs and would had to check in at in downstairs. The wheelchairs were near the front door which of course at the time, I needed one since I couldn't walk. I had an overall positive experience.

    Kelsey Care is terrible. I've repeatedly had cancelations of appointments. Four appointments by…read morethree clinicians. With my prior insurance, I had a private doctor who never canceled in over 11 years. There were times I had to see his PA or NP, but never total cancelations of days and times of appointments exclusive of a natural disaster. Not only is this disruptive to the patient's schedule, but depending on the provider type and appointment, I may have to wait weeks to reschedule or make a painful drive to another location. One cancelation is an inconvenience. Four times is incompetence.

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    Kelsey-Seybold - Clear Lake Clinic - I had to. Entrance }:{

    I had to. Entrance }:{

    Kelsey-Seybold - Clear Lake Clinic
    Kelsey-Seybold - Clear Lake Clinic

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    Hansen Kathy PA

    Hansen Kathy PA

    4.1(9 reviews)
    2.9 miClear Lake

    I'm giving this place 2 stars...only because I hear the doctors are great - but I wouldn't know…read more I did not end up going to my appointment. I'm writing this review based on my experience dealing with their staff, over the phone. Around the beginning of July, I was extrememly sick and I shouldn't have even come to work. ...by 8:30am, I was on the phone trying to find a doctor. A co-worker had referred me to Doctor Hansen. When I called, the girl was quick to say they wouldn't take a first time patient for 3 weeks. I then said I was referre. They asked by whom and then put me on hold to verify the person. Then they got back on the line and said they could get me in at 2. I went ahead and booked the 2pm. Because I felt like I was nearing my death bed, I called around to more places, trying to find an earlier time. I reached another office that could get me in at 9:30, so I took that appointment. I called Dr Hansen's office to cancel and the line was busy. I called several times and still... busy. (I can't believe that after the fact, I looked at more reviews. (it was because I was sick and it was last minute. ...I would have gone anywhere at that point) I've read more reviews at other sites with others that say they have had experienced their busy lines) ...so I went to my 9:30am appointment (at the other place). When I got out, I called Dr. Hansen's again and still...busy. So I gave up. I was sick and just wanted to get medicated and in bed. At 2:05pm, I received a call from Dr. Hansen's wondering where I was. I explained to the person what happened...and how I tried calling to cancel. She said okay and bye. ...real short. Not so unpleasant. Today, I called Dr. Hansen's to get an appointment for my son... we'll need to go in about 2-3 weeks (knowing what I've been told before). After me and the appointment setter talk for about 5 minutes, discussing what I needed...she asked my name and who I was referred by. She put me on hold. ...for 3 minutes ...to come back and say, rudely, we've marked your name in our system as denied. You were a no-show and now the doctor refuses to see you. My jaw dropped! I was like... excuse me!? ...just like that.?! I explained what had happened that day...and she said.. it was the doctor that noted your record....so it won't be changed. I told her, so if anyone misses their appointment, this is how they are treated? ...even though it was because your phone lines that I couldn't get through. I'm just glad I didn't go...especially if that is how they treat people. After reading reviews, it seems like either the doctor's have no clue that their staff is treating patients terribly, or they have poor management. ...and in my experiences, all fingers usually point to the management. Pretty sad. Pros: I've heard Dr. Hansen is a great Doctor Cons: The appointment setters are extrememly rude

    My Mother recommend Dr. Hansen to me and I was able to secure an appointment. When I arrived at her…read moreoffice i had to fill out the typical new patient paperwork and provide my insurance card. I waited for around twenty minutes (not bad compared to other Doctors) to be called back. Once in the room a nurse took the typical vitals and asked a few questions about my health. Around ten minutes later Dr. Hansen arrived to examine me. She was very friendly, thorough, and listened to what I had to tell her. I plan on keeping Dr. Hansen as my family physician.

    Kelsey-Seybold Clinic - Pasadena

    Kelsey-Seybold Clinic - Pasadena

    2.8(16 reviews)
    3.6 mi

    The lack of care and medical understanding I received from Dr Milinda Avalos was incredible…read more At the first office visit (a yearly check up) I was shuttled in and out as quick as possible, and I did not have time to ask any questions. Then, my labs showed one slightly elevated liver enzyme, which Dr Avalos incorrectly diagnosed as non-alcoholic fatty liver disease. I fed my numbers into an AI bot and the bot had the intelligence to ask if I'd had a hard workout recently. In fact I did, and I'm guessing the AI bot was more correct. More galling, I asked Dr Avalos what to do about the NAFLD. She basically said "IDK LOL," and if that wasn't bad enough the app let me know the response was generated by AI. She couldn't care less... Next, I asked to go on zepbound. Dr Avalos prescribed it for me (BMI above 30), but told me it would only be for a month while my BMI was above 30. I showed her the data from Eli Lilly showing that this is supposed to be a long term / maintenance drug, and if I go off in a month obviously I'm going to regain the weight. I showed her clinical data that confirms I should stay on through lower BMIs. I showed her insurance data that said I should stay qualified as long as I qualified at the beginning of treatment. Again her response was basically "IDK LOL!" Cannot recommend avoiding this place at all costs if this is the type of person they have giving medical advice.

    Terrible institution no matter the branch is all of them are all about $$$$. They dont care about…read moretheir patients frequent violations of patient rights forced use of their facities under denial of service penalty if you request image or labs orders for a third party of your choice(because they always overcharge at least twice of other providers) they deny the release of the order, long periods of wait mostly attended by medical assistants rare if you see a Doctor for more than 10 min even if on specialist consultation, DO NOT GO TO ANY KELSEY SEYBOLD SITE THEY ARE ALL ABOUT THE MONEY DONT CARE ABOUT YOUR HEALTH. LOOK EXPENSIVE? THEY ARE ABUSIVELY EXPENSIVE.

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    Kelsey-Seybold Clinic - Pasadena
    Kelsey-Seybold Clinic - Pasadena
    Kelsey-Seybold Clinic - Pasadena

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    Aguilar Mark MD - physicians - Updated May 2026

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