Matt and his team are amazing- great service, pricing and installation! Matt Hanby takes your…read morematters of the hearth seriously with good cheer and an unparalleled expertise. Thanks Matt!

Matt replaced a chimney on our woodstove. From start to finish, Matt was prompt, courteous, and…read moreprofessional. The chimney looks great, and we can't wait to fire it up next season!

We needed the top of our chimney rebuilt involving masonry work and we wanted to upgrade our gas…read morefireplace with a quality fireplace insert. They did an excellent job with both. They have quality staff who really know what they are doing. We were very happy with the work. The few concerns we had were addressed quickly and fully resolved. They are definitely a top notch company.

Got back to me quickly and was able to come out the same week. He was able to diagnose the problems…read morewith both of my gas fireplaces.

You just don't get anyplace better for a fireplace than this. Everyone from the girl in the office…read moreto the salesman and manager to the installers everyone is so nice and knowledgeable . It is so appreciated in this world today to receive this type of service. Their prices are very competitive and reasonable with great financing options. This is by far the best fireplace shop in the area. I would recommend them to anyone shopping for a fireplace. They also carry top quality fireplaces and products. Thank you again Larry

Frank was efficient and friendly. He kept my place very clean as he worked and wore the plastic…read morecoverings over his shoes which I really appreciated. Frank even cleaned and fixed one of my fireplace doors that was off the track. $189 plus tax for a sweep.

I had a great experience with 4 winds Chimney service. First time, but I have recommended them 3…read moretimes already. We needed an inspection and cleaning which revealed some significant repairs. We booked it and from beginning to end, it was smooth sailing with them. They consistently told me what was going on, where there technicians were and how much longer the work would be, each day. We had several different crews at different stages in the process and each and every one was great! They showed up on time, text to let us know they were coming, set up protective plastic sheets in the house, wore boot covers while in the house and worked hard each day. For all the work that they did, it was well worth every penny! Once complete, the work is fantastic and now we are enjoying our fireplace. Thank you 4 winds chimney!

If I could give this business 0 stars, I would. I have had a faulty gas fire place that I have…read morebeen waiting to be repaired for months. Each time they come and replace a new part. They have replaced the wall switch, pilot and thermo pile. Along with numerous cancelations. Now they are saying it is the regulator. I had an appointment scheduled today between 7:30 and 8 am and they called and canceled at 20 min to 8 because their tech is sick. I literally live a mile down the road from them and they can't have another tech come? There is only one tech? Thoroughly disgusted with them. If I could use someone else I would. The pilot remains lit so it must be a faulty part they replaced and I'm stuck. Will never use this business again.

Contacted Lake Erie Chimney Sweeps to clean my residential chimney based on previous acceptable…read morework. I paid $140 and was disappointed to find that they while they had cleaned the Flue Liner, they had not cleaned the creosote from the brick in the Smoke Chamber. I have left 4+ messages and did finally speak with a person who assured me that they would return my call which has not yet happed. I have attempted to reach out to this business but they appear not interested in responding to my concerns. I frustration, I have also submitted a complaint to the Better Business Bureau and will probably end up buying a chimney brush at Home Deport and finish the work myself. Older and wiser - Creosote Marc

Heads up - I would strongly avoid using this company for your needs. I called to have the flu for…read moremy wood stove cleaned and inspected. The owner showed up at my home and the first thing I noticed was he smelled of alcohol as he greeted me. He said he remembered my house from a previous owners call for service a few years back. I have a wood stove in my basement and he went to "Inspect" it. What he did was open the door of the stove peer inside with a flashlight and said this looks fine, like it hasn't been used lately (It was but not by me but by the previous owner I bought the house in April of this year). He talked a bit and among other things told me the stove pipe going into the wall could easily be removed, but he never removed it to look in the flu. He then said he would go up top and have a look down to see what it looked like from there. This gave me some concern as he was clearly under the influence. I heard him on the roof briefly but have no idea if he really looked down the flu or did any type of inspection as he was off the roof before I could even get outside. He said I was fine to burn wood and use the stove and he would give me a receipt stating it was fine to use and that he had completed an inspection. He was going to charge me $79.95 for this service but he said give him $60 cash and he would mark it paid in full. I did and he left. I later went down to the stove and pulled out the pipe, which he never did, and discovered 1 inch of creosote and soot on the thimble pipe going into the flu. I looked into the thimble and flu with my camera and discovered that the thimble and the first segment of the flu had huge cracks. He never looked in there but was willing to give me a paper saying he inspected it and it was fine. I later purchased a cleaning brush myself and did the job and emptied a bucket full of soot from the cleaning. I just had another chimney inspector come out and he told me it WAS NOT good to burn. I would not trust Lake Erie sweeps to do anything at my home. He seemed like a nice guy, told me he had recently lost his son so maybe he is grieving. However, when I've told this story to a few others in the business they knew exactly who I was talking about... Bottom line I lost $60 for nothing of value in return. I struggled about writing this review because I felt a bit sorry for the guy but for safeties sake I felt compelled to give notice.

Our skylight in the family room was pouring water during a heavy rain. Luckily, it stopped raining…read more I called TG about 10 pm and he showed up first thing in the morning and took pictures of the problem. The picture showed the skylight frame separated and he fixed/repaired. Using his underlayment paper and my roofing shingles left over from a reroofing job performed 8 years ago, he tore out the old paper and reshingled. TG also installed a bathroom exhaust the same day. Very happy with the immediate service and extra work TG performed. We've several downpours since then and no problems. Very fair prices without gouging because of my circumstances.

We had a gutter downspout that was 100% clogged and water was spilling down the side of the house…read more After calling around, the quickest I could get someone out here was two weeks. Luckily, I found Luis, who came the same day. He immediately cleared the clog and cleaned out all of the gutters thoroughly. It was a massive relief to not have to worry about the overflow causing water intrusion while waiting two weeks for someone to come and resolve it! Thanks, Luis!