This office is filled with caring and compassionate staff. My wait time is generally around 10…read moreminutes. I get asthma injections and IGg immune treatments. My pulmonologist referred me to Dr.Azzam as my asthma was out of control. I now have gone more than 5 months without an Asthma ER visit. Highly recommend this office.

This review is not reflective of the doctors or front staff. They are wonderful and kind. This…read morereview is solely reflective of their billing practices and the customer service of their billing department. After a billing misunderstanding which left me charged surprisingly, I called to clarify what had occured. Rather than being met with understanding or empathy, I was berated like a child, interrupted, and scoffed at repeatedly for questioning their decision, asking if the charge could be reversed, and explaining that I have an open insurance dispute processing that impacts this bill specifically. I just wanted the opportunity to have my dispute finalized so whatever I am charged is my actual responsibility. I don't think any family should be blindsided overnight with authorizations as a standard practice and it is not ridiculous to expect some kind of notice. Just a warning to current and prosepective patients, if you ever need the care and understanding you would expect from a doctors office during billing concerns, you won't find it here. And if this is the undercurrent that infoms their business decisions, I would also question their medical decisions. (As a side note, if there is suddenly a barrage of positive reviews immediately after mine then that also tells you what you need to know about how they respond to feedback.)

Midtown Family Medicine re-defines healthcare in the best of ways. This is an office staffed with…read morepractitioners that are nothing less than amazing. Dr. Thompson and his staff are above and beyond, truly the best health care providers in the KC metro. The support staff at MFM is beyond wonderful! They are attentive, kind and professional. They are responsive when you call, make scheduling a breeze and undoubtedly have a gift of learning and knowing each patient. They make every encounter remind one how important your health care is and reminding you how self-care and awareness is paramount. The practitioners at MFM are hands-down the most attentive, professional and personable people you will meet. Undoubtedly, they truly care for each patient who shadows their door. Most assuredly, you are never treated as another "chart number" or "patient". You will be appreciated and treated as a human being and cared for in the best of ways. They will listen, be attentive and appropriately respond to any and every health need you present. They are exceptional beyond words. Truly, you can't match nor exceed the care you receive at MFM. If you are searching for a new place to find health care, you've found the right place. This office is inclusive, kind, caring and passionate to each patient. They are accepting of every person's path in life and guide with a gentle touch and loving kindness. Kudos to Dr. Thompson and his fantastic staff! The KC metro is better because of practices like MFM!!!!

Be cautious with Schmidtlein, APRN! My husband and I had to DEMAND HER an X-ray because he was…read morehaving difficulty breathing, and she only gave him a cough inhaler when CLEARLY he looked really unwell. She ordered the X-ray, but in an ironic manner, saying "I can do a head to toe scan if you want". After receiving the results of this study, I had to take my husband to the emergency room, where he was a very bad diagnosis and fluid around his heart. My husband would have died if we hadn't arrived in time. This woman is a DANGER. She either doesn't know how or refuses to order tests for her patients. I called her superiors a week ago to inform them of what happened, but they still they haven't responded.

I was a new patient here. They scheduled my appointment right away (I didn't have to wait weeks…read morelike most specialists). They saw me on time, was VERY thorough, and even sent me a letter confirming what they found. When I had billing issues, someone from their office made a few calls to Blue Cross to settle them. They educate you on allergy shots pretty well and even made up cd to listen to. Dr Stekoll explained everything very well and made quick assessments and recommendations. He presented all the options. They are a well run operation.

The allergy testing was fine and the doctor was efficient in discussing options. My problem is with…read moretheir lack of compassion and understanding for life events. I had to cancel my appointment because we had to put our dog to sleep, which I told them, and they still charged me a cancellation fee. I understand that fees like that help the business recoup time and labor, but to not have any flexibility for life events is just cruel.

We all know that finding a new physician can be a difficult process, but today I saw Dr. Dhanani at…read moreFamily Health Medical Group of Overland Park. First, I would like to say everyone in the office was very kind and professional. First impressions were great. Dr. Dhanani is the kind of doctor who listened to what I had to say. I never felt as if my concerns or ideas weren't valid while she was offering her advice. Dr. Dhanani explained everything in a way that clearly explained what she thought and why she thought it would be best for my health.

I've been going to this practice to see Dr. Nazario since I was about 17. Let's just say I'm a…read morecreature of habit and I'll probably cry when she retires! Dr. Nazario is one of the best family practice doctors. She is kind, thoughtful, and been there for me during loads of changes in my life, always with great advice. As for this practice, I've had hit or miss with some of the on call practitioners, and the front desk staff. Overall I'd say 9/10 times it's great, but there are off days. I would recommend Dr. Nazario to anyone though that is looking for a really great doc.

Dr LUZANIA is a good dr and gets the job done . Been my dr for A long time. Helps me immensely with…read moredifferent health care concerns over the years and referrals to added aspects they need to be taken care of .

So I am not normally one to write reviews, or complain for that matter. However, I have been moved…read moreto such a thing. The care I received here is was really good, this is not the issue. The issue is the contacting them, because there simply is no contacting them. They've implemented a new AI, it does not work and in the past 2 hours I've gotten nowhere and wasn't able to speak to anyone, and now I am not sure if I will be able to get my necessary meds. The front desk staff was extremely disorganized and neglected their duties, severely impacting my health (again issues with getting meds and reffreals out to me/my pharmacy/other Doctor's offices), but this is far worse. I have choosen to take my care elsewhere, I feel very failed. They can not even put a real person on the phone. If you can get in the care is good, but it's impossible to access.

I could never hold down a doctor for more than my yearly physical because the vibe just wasn't…read morethere. Dr. Britton-Mehlisch has been a lifesaver. No more repeating my health history for strangers! This is the second year I've gone to her and she is simply a joy. Super sweet and genuine, incredibly attentive and asks questions, and never once, do you feel rushed. Conversation flows easily and she really makes you feel like a valued person vs some patient number.

My wife has been trying to refill her thyroid medication for a week now. No one will answer the…read morephone, the only way you can speak to a human (because they want your money) is to ask for scheduling. Well, here we are on Friday afternoon, and no call back after being put on the "high priority" list and zero communication. She is now out of meds. Luckily, our pharmacist gave me 4 pills for her to get through the weekend. Absolutely unprofessional and unacceptable. New patients beware.

A lot has changed since I wrote a definitely not favorable report, based on the experience of…read moretrying to get a doctor to respond to us one night. I am now a patient of Dr. Stacy Shutz in dermatology and this review reflects how I feel about her and about the office visits to this location. I have been treated with utmost respect on both occasions. The first time it did seem like I spent a great deal of time filling out paper work - though everything is actually done on an ipad. This time, I was able to do all the sign in work online before arriving at the office and that seemed to speed things up to a remarkable degree. I no sooner sat down after announcing my presence than there I was being called back to the exam room. Impressive in a room filled with folks waiting to be seen. The office site is large and very clean. There are tons of advertising materials everywhere but no one tried to sell me anything. This is my first go around with pre-cancerous spots and with all things dermatology. Dr. Shutz took time to explain what the different terminologies meant and what treatment would be best. When I expressed a concern about disfigurement that might result from treatment of the place on my face, she took me through exactly what would happen and what my face would look like during the healing process. I really appreciated her taking time to be thorough in this and not making me feel like an dummy or an annoyance. I am extremely pleased with the care I am receiving and now can highly recommend Midwest Medical.

There office called at 8:00.this morning. I just missed there call but called right back. Just…read morevoice mail telling me to leave a message and they will call back in the order it was received. Waited all day for their call. No call?? These people do not care about their patients. You cannot get through to scheduling.

Dr Younger has helped me more than I can even explain. She worked with me and my insurance to find…read morea medication that works for my migraines. I get all of those days back in my life now!

Updated after being contacted by Kim Pratt, practicing manager: I feel even stronger about my…read morerating. In fact if possible they'd get no stars. Kim is extremely disrespectful! She did not take my concerns very seriously as stated. I was called simply to be insulted and informed that I was lying, as patients are always informed of this late cancellation policy. This is the WORST neurologist office I have ever been to, I'll go elsewhere! Please please read negative reviews before making your decision. You'll see a pattern. After having a great experience during my ER visit, at Menorah hospital I put trust in who they referred. My first experience with Johnson County Neurologist was the scheduling. The wait time I was given was over a month even though I stated ER needed me to be seen in 2 days. Glad I didn't die waiting for my appointment. (SMH) This is the same amount of time a patient is given without any ER visit. My second experience was with the neurologist herself, Dr. Younger, who did nothing more than what the hospital had done over a month before with the addition of scheduling a MRI, blood & Nerve test. She's the furthest thing from empathetic while trying to convince you to take prescription meds stating "it's a fun little drug". The location she selected for my MRI was a month out. Thanks to my PCP two weeks later I found an imaging center that got me seen in 2 days. It would have been the same day but they waited all day for the referral to be faxed over by Dr. Youngers office. The nerve test referred to me was with her colleague Dr Clark. Which AGAIN I had to wait yet another month. At this point it was clear this office doesn't care about finding answers for its patients in any timely manner. The day before my appointment I received a call from their office. The call was very short, ONLY stating that I had two appointments back to back and start times. This was the same info I previously confirmed from their text. There were no further details given including any cancellation policy. Living over 35 minutes away being told, if late your appointment will be canceled, would be remembered. On the day of my appointment it was storming, even leaving my house 10 minutes early, unpredictably I had to wait in multiple traffic accidents, and slow downs due to the storm. When I arrived at their location lo and behold no parking as always bc it's shared with the whole hospital. By the time I found parking and rushed in during the storm I was 10 minutes late. The front desk lady took her sweet time, a few minutes later informed me I possibly wouldn't be able to see the doctor because my appointment started at 9:40. I looked back down at my phone the time it was exactly 9:52. (Keep in mind this after the couple of minutes that she wasted) Upon checking (now 9:53) she said Dr. Clark stated he didn't have enough time to do my appointment. With having back to back appointments I of course requested to reschedule them as I wasn't going to wait around for almost an hour because Dr. Clark felt that a "40 minute procedure" (Kim Pratt's words) couldn't be completed in that little of time... (47 minutes) AGAIN they couldn't get me in for a month and a half. I'm expected to wait, continuously having issues that put me in the ER in the first place, until mid August now. That's 4 months just wasted on WAITING! Of course I shouldn't of been surprised when she had me waiting around another 10+ minutes while "rescheduling" my appointments. Something that took 2 minutes the last two times. Seems very odd! I also find it awkward how they conveniently have enough time to waste our time as patients. When you arrived on time you're expected to wait over 15 minutes in the room to see the doctor. Which is another thing I experienced on my first visit. I had waited OVER 15 minutes from the time the nurse left the room until the time the doctor came in. Yes, but me being 10 minutes late, as I'm not willing to kill myself to get there, will throw EVERYONES day off -- again Kim Pratt's words. Complete rubbish! There's no true concern here for the patients, their time, what they're going through, or actually finding out answers.