These guys would not care if you are dying- They figure they are doing you a favor by serving you- I paid for delivery in advance, even though they required my checking account and life history, before setting up an account, the application was amazingly detailed- The house had a previous owner, and he had an account with them- they told me a month before that a 1000 gallon take was 70 Percent Full. I kept the thermostat and 67 at the most, and in less than 30 days, I was down to near zero. They said if I paid in advance, they could get a truck here in two days, so I paid. The next morning he called and told me, " I was not rich enough," and even though he had 2,072 dollars for a full tank, now it was going to be 15 " working days." I am 73, and it is very cold- They could give a shit- They took my money and then told me to wait- I called another company, and they said they would replace the tank Friday- Affinity is supposed to be a co-op- the other company is private, these guys treat you like they work for DMV- I could not get a top off from another company- as they have a Law in Colorado that does not allow this even in an emergency when the company that owns the tank cannot get to you..
There are some bad laws- The fugitive slave law as a bad law- but a law- this law needs to be changed; if your primary supplier cannot service you within three days- you should have the option of using somebody to tide you over-.
Let's get the law changed- these guys bad- The fact is they lied to me, and then switched to 15 working days delivery- read more