I moved to the Charleston SC area, and needed to find a home to rent in a hurry. The home I ended up renting is managed by AgentOwned. The entire experience has been a nightmare and the worst experience I've ever had with renting. Firstly, let me say that the home I moved into was last occupied by the homeowner. When appliances were found to not be working (but included in the lease) Agent Owned had absolutely no interest in trying to get them fixed in a timely manner. So far, almost halfway into our lease only 1 out of 3 major appliances have been fixed and that only happened after months of calls/emails and messages. We have been mislead, ignored and treated disrespectfully by employees at AgentOwned Realty.
I'm not sure why AgentOwned would rent a home that was in serious need of repairs to anyone to begin with. One would think they would make sure the homes they manage would be clean with all appliances working and having ALL the necessary parts for use. You would also think they would avoid unethical home owners. After moving in we discovered the home owner has been sued twice, her husband has a record and the police have shown up at the door twice looking for the home owner to serve them with court documents! Also, if you require a renter to have the carpet professionally cleaned when they leave it should be clean and without holes/visible tack strip at move in. Any company who would require very specific expectations of a renter but not live up to those expectations themselves is dishonest and unethical. I would caution anyone who does business with AgentOwned in the Charleston SC area. We are currently planning to purchase a home at end of lease, and I will not be using a realtor from this company because of this experience, nor will we recommend one from AgentOwned to anyone. It's unbelievable that a company that treats people the way they have treated us is even still in business. read more