The dry-loc decking product and railing system we ordered are a decent product and after…read moreinstallation, I am happy. In fact I would give the product a 4 star review, however, the customer service is a one star at best. Lack of communication, failure to accept phone call inquires are just a start. They sent a plan drawing for approval that Ended up in spam mail. They were happy to take the $9000 down payment and never followed up on their singular email. Once I was able to clear up the lack of communication, they put our order to the end of the production line costing us thousands of dollars in revenue. Just be prepared to work with poor customer service if you choose this product line. Hope this helps.

We ordered a DIY aluminum pergola kit from Nexan Building Products and are extremely satisfied with…read morethe final product and overall process. All the components were carefully shipped across the country, and the instructions and assembly were incredibly straightforward. Customer service was excellent as well. We accidentally broke some shade tube caps while assembling and they sent us replacement caps right away. The pergola itself is beautiful, and we've received many compliments from our neighbors. Putting it together was quick and straightforward. It should take 2 people 2 weekends to finish assembling, if you account for taking a break for a few hours during the hottest parts of the day. The process was so much smoother and less stress-inducing than going back and forth with a contractor. I would definitely recommend ordering through them.

Buettner Bros came out when they said they would and blew in inusulation into our attic. They…read moreneeded fewer bags to bring up to R-30, so they charged us less than originally quoted. Upper part of tri-level is cooler this afternoon than the afternoon before they came.

From the owner: Building Material for all size jobs!…read more Since 1892, Buettner Brothers Lumber Company has become synonymous with quality building materials and home supplies throughout North Alabama and with good reason. They have been driven by a commitment not only to provide quality products and exceptional service, but to do so within an environment of trust, ensuring a lasting relationship with customers.They are a major supplier of lumber, building materials, and custom millwork. They stock quality products, including Andersen windows, Silver Line vinyl replacement windows, KraftMaid cabinets, and Schulte shelving.The company's truss division ships floor and roof trusses throughout the Southeast, while the mill shop offers custom molding and millwork, including the famous seven-foot plantation swing, picnic tables, and rocking chairs. Moreover, Buettner Brothers is the only company in the area installing fiberglass sprayed-in wall insulation.The company is now in its fourth generation and has built a strong legacy that has touched almost everyone in Cullman and continues to support the local community. Call or come by today!

We do A LOT of business with these people. The only thing we've got against them is that 90% of the…read moreemployees are young and really don't know much. And most of them are unwilling to offer ANY assistance. And one other thing, they don't keep enough registers open to keep lines moving.

I will never shop at any Lowe's ever again. Lowe's will lock you in to a 48-hour return window and…read moredeny your refund on any of their faulty appliances. I bought a Maytag PetPro stackable washer & dryer set from Lowes.com on Dec 16 2024. I paid for the delivery and "installation kit". When the installers arrived, what I ordered did not include the "stacking kit" so they left them in my living room. In all I had spent $2,230 so far and I ended up paying $60 more for a bag with two brackets and four screws, nothing special about them. I could not install the units until a few days later when I had help available. When they were finally installed and I used them for a few days, I noticed that the washer would leak from the door and the dryer would shut off randomly in the middle of its cycles, saying "Cycle Complete" but the clothes would still be wet. When I reached out to Lowe's customer service, they informed me that their return policy was only 48 hours unless I used the Lowe's credit card, then it was 7 days. They insisted on sending Maytag to repair (or replace) the units and declined a refund. When I persisted, they continued to shift responsibility to Maytag since it was "now under their warranty", and the refund was a "decision that Maytag would make". I provided all the information that Lowe's asked me for. At every step, I declined replacement and repairs and requested a pickup and refund instead. Inexplicably, Lowe's then sent a repair technician to my home anyway. I was given no notice of their arrival and they were turned away. Several more weeks went by with no communication from Lowe's, Maytag, or a repair company until I reached out to Lowe's with a final request for refund. Yet again, the support team deflected responsibility to Maytag and we got nowhere fast, so I am still stuck with two grand worth of appliances that the store won't take back.

Ordered custom dutch door, screen door, french doors and two interior doors, all with matching…read moretransoms. Picked them up today for delivery to our new home under construction and let me tell you they are AWESOME!!! Josh blew us away with the detail and craftsmanship and when the owner loads your truck, well that that would be called customer service. Love this place and will be back fro more.

Nice people and everything you would need to restore door hardware. All types of doors and windows…read morefor your restore project.

I feel fortunate to live in the area where we have a hardwood supplier. I have been buying from…read morethem as we built our house and I have put my wood shop together. They have hardwood slabs, S3S hardwood, mantles finished in there shop and much more to pick from. I continue to stop by to see what they added to the store, and get advice on wood working projects. If your in need of any wood supplies stop by. If they do not carry it they know where to go.

The selection of live edge slabs was really nice. Nice joint with good atmosphere. I found plenty…read moreof inspiration for some unique projects I have planned. I would recommend to anyone looking for one of a kind wood pieces or fireplace mantels.

Great place to shop. They have a wide selection of outdoor clothing as well as shoes and a ton of…read moregrilling gear. I'm a Green Egg fan and the have a huge selection of BGE products as well as Halo, Loco, Blackstone, Traeger and others. They also carry a wide range of grilling rubs, sauces and seasonings. Super helpful and friendly staff and management. Established way back in the 1950s but under new management now with a larger and better selection of products. UrbanCowgill Sept 2023

Nice store with lots of neat things but the employees are rude! We are new to the area and walked…read morein and we were eyed and followed as though we were going to walk out with their goods without paying. When we did go to the register, the cashier stared at us a moment as though she wondered what we wanted. Checked out our three items and shoved them back toward us without even putting them in a bag. We may go back at some point but next time we'll be loud and verbal.