I've been to this place acouple of times since they opened about a year ago. Nothing special or cool about this place, at all. Only thing that makes this lounge unique is its a Tequila bar in a town known for Whiskey.
The 2 of us decided to go on a day we had no idea was an event weekend going on, Frontier Days! Street was blocked off but we still managed to grab lunch at Thunder & Buttons & then stop for a drink at this lounge Agave. It wasn't crowded, as usual. It never really is but at least you don't have to worry about not having a place to sit.
Anyways, we weren't there for not even 40 min cause they let us know they'd be closing soon for a private event. We had time enough to sit order 2 House Margaritas. I ordered the traditional which was disappointing, it was on the tart side & tasted more of the mix. The 2 shots that we ordered after, 1800 Crystal, which is supposed to be very smooth tequila turn out to be very rough in taste like it had been sitting open for some time, it tasted old...it was disappointing.
When it came down to the check; the $46 for the disappointing drinks wasn't an issue at all, what I had issue with & questioned was that Auto (20%) Gratuity! I felt it was presumptuous of them to think that they assumed I'd want to give an almost $10 tip for what??? We weren't waited on & I certainly wasn't that impressed...A Tip has everything to do with that! And it should NEVER be assumed or considered automatic!!!
Also, on the receipt it specifically stated that for a party of 6 or more a 20% is automatically Added, we'll it was just 2 of us. So we questioned a waitress & her explanation was that because of the event taking place that weekend, Frontier Days, that 20% Gratuity was a mandatory event fee!!! So basically, they were ignoring their own statements about 6 or people thats clearly printed on Receipt & deciding to take advantage of a weekend event to Extort money from their customers by basically charging an Entry Fee with their mandatory 20% Gratuity !?! TFBS!!! For a business to seize on an event & find it as an opportunity to take advantage of their own business policy as a way to extort more money off of the few extra customers you may get tells the low values your business has! Who knows what other illegal or nefarious things take place or that you do in how you run your business. Not only have you lost acouple of local patrons but we would never refer anyone visit your place except the BBB & acouple of other 3 letter depts!!!! read more