My family & I are in the emotional process of choosing the right hospice for my grandfather. We are…read moremeeting with a hospice appointed my Medicaid tomorrow morning. I was able o get in touch with the sweetest, most comforting & knowledgeable on-call hospice nurse I've ever come across at 10:30pm! Her name, I think, was Sonia. As comforting as our conversation was it was also educational. She reassured me that picking a hospice is like buying a car. If you don't like it you move on to the next until you find one to suit your needs. She empowered me & encouraged me--SO wasn't expecting it to be such an uplifting call. I can tell with this short encounter that my grandfather will be in the hands of some amazing & smart angel nurses & loving care I doubt I could find anywhere else. My grandpa also is not English speaking & she told me they have some nurses available that do speak our language & are familiar with our culture. I wish she could be my personal nurse every day to speak encouraging things to me every day! We haven't even entered with their program & I love it it already. Before searching anywhere else for hospice--coming from an anxious & worried granddaughter-- please give Comfort Hospice a call first. They literally answer your call at ungodly hours like I called & they don't even mind.

I was trying to coordinate care services for my stepdad from another state to help my mother who…read morewas overwhelmed by his needs. From the first phone call they put me at ease. They expedited paperwork and got him comfortable immediately. They offered counseling and a volunteer to watch him so that my mom could have some respite. It was a peaceful death and I thank them for their kindness to my family. I wish I could have been there but I know she was in good hands.

My dad was admitted for a really short time to hospice. Everyone on his team were super reliable,…read moreprofessional, and supportive in all aspects of care. I was able to reach someone 24/7 with any concerns

The hospice nurse that was sent to my friend's home last year was not vetted (or else her numerous…read moreterminations would've been a hint to the quality of care she provides). My suggestion is to not use this company for home hospice nurses. My friend used them and the nurse stole precious hours away from him and his family. DO YOUR JOB AND RESEARCH THEIR BACKGROUND AS YOU CLAIM TO DO!! Shame on you.

Excellent! And not for profit which makes a huge difference in the quality of care. Been around for…read more40 years. Locally founded.

I cannot say enough great things about CarePartners. They were a godsend for my husband who cared…read morefor his 91-year-old mother for 6 months after she was diagnosed with pancreatic cancer. CarePartners was recommended by our OHSU Palliative Care Specialist. They were absolutely fantastic in our time of need. They not only helped us with the physical care of my husband's mother but the caregivers were wonderful as emotional support for my husband when they came into the house. They were so easy to work with and did a great job of preparing us for the progression of her disease and what we could expect. It's been a year since her passing and we still receive compassionate reach outs from the office to see how we are doing. They even informed us of bereavement groups we could attend after her passing. We are so grateful for CarePartners. They are the BEST!

This was the most traumatizing hospice experience we've ever had. Unprofessional staff and several…read moreissues with them following hippa protocols. We had an urgent crisis and no hospice support and/or Dr to advise. Hospice was immediately revoked.

I've only once before written a negative review for any company, but I'm so angry that I feel I…read moremust warn others who are also facing this most horrible of times and need honest and compassionate care. My brother-in-law has stage four lung and bone cancer caused by exposure to agent orange during the Viet Nam war. He is spending his last days at home, being cared for by my sister. We originality hired a different hospice care company, but after several serious mistakes they admitted they were too short-handed to do the job, so we switched to Seasons after their saleswoman assured us they would continue with the same meds and oxygen equipment he had with the first company. First thing, My BIL is on an oxygen generator twenty-four hours a day. with a large emergency bottle in case of power failure.Seasons did not bring out the large bottle of oxygen, which had been provided by the first company. When contacted, the Seasons supervisor said that Medicare would not pay for the emergency bottle under their contract, and that if we were worried about him suffocating during a power failure, it was up to us to buy a gas powered electric generator. When told that the saleswoman had promised that Seasons would provide all that the previous company had, the supervisor said, "We'll have a talk with her..." Next...my BIL has been on two Lidocaine pain patches a day for some time. When we tried to order them, we were told Seasons does not provide them under their 'formulary.'(?) When we pointed out that the saleswoman had promised two a day, we were told that they would have a talk with her, but that we would have to purchase them ourselves. My BIL needs to cath six times a day, and, after trying a number of types of catheters, found one type that was easiest to use. When we asked Seasons for them, we were told the type he had been using were too expensive, and if he needs them we'll have to buy them ourselves, and that the sales woman should not have told us Seasons would provide them, but that they would have a talk with her... The main excuse Seasons gives us for all the problems is that each hospice company has its own individual contract with Medicare, and that they will only provide services, equipment, and medications that fall within their contract. For us, its a guessing game. We'd switch to another provider, but our luck doing that has been so bad that we're afraid to try it again. And to be quite honest, at this most horrible and trying time in our lives, they've managed to wear us down. If you're considering hospice care for a loved one, MAKE SURE YOU GET EVERYTHING IN WRITING, or better yet, tape-record the salesperson's initial pitch. And if you are considering Seasons, just remember that to them you are not a family in need of care, but a dollar sign.

Mt Hood Hospice was only in our Dad's life for 72 hours, but they made a huge difference in those…read more72 hours. They walked us through everything and gave us the tools we needed to get through the hardest thing we have ever done... saying goodbye to Dad. Thank you, Mt. Hood Hospice for all you did for us and all the families that need you!

If you want a hospice where the staff lack compassion : this is for you. Severely understaffed and…read morelacking in resources. They will lie and make up excuses for their inability to meet even the basic client needs. They have been a nightmare to work with and give hospice a bad name.

I was in a bind yesterday trying to find transportation from the ER for my husband who is…read morewheelchair dependent. I call Williamette Valley Transport. Even though it was a short time before they closed this very nice dispatcher for time for us that was completely reasonable. The young man in the billing department could not have been nicer. It was all set up, yhe wonderful and very kind driver showed up early, help get my husband secured in the wheelchair. They all were very patient and kind to us. Even offered discounts. Thank you, so very much.

They were on time and very gentle with my Mom who was in pain. I had to make a change in the time…read moreand they were able to accommodate it and were always courteous.

Caregiver Connection was great with getting back to me in a timely manner not only in the beginning…read morebut also whenever I had any questions. The Caregiver we chose was excellent! Wish we could have kept her longer, but was unable to keep my father at our house due to his Alzheimers. I would use them again if the need arises.

Caregiver Connection is absolutely the BEST!…read more Rahe caregivers try represent are of the highest caliber, and their office staff are friendly, knowledg

I could have not have asked for a better experience. Healthcare alone is a beast, let alone trying…read moreto take it on for my loved one. From everyone that I had looked into, Home Matters was my #1 choice for many reasons. They were so efficient with communication, even how available they were to assess, start services and establish care. I've had a flawless experience and I plan on recommending them to anyone that I can.

I am extremely grateful for the level of care my brother is receiving from Erica Heatherly and…read moreAllison. While they are wonderful at caregiving, they also bring a level of professionalism and personality to the care they provide. They have made my job as a caregiver for my brother so much easier! My brother appreciates the care they provide and always looks forward to seeing them. Maureen B. Cruse