Stay away from these guys. We are new to Bullhead City and called the company for water check up…read more We paid for the checkup and agreed to use them in salt service, at $35. They were supposed to fill right away, but took 2 weeks to get us 2 bags of salt. According to bank records they were paid $35 on 02/06/25 (handed the sales man our debit card). Because of the hassles getting salt needed, we called and canceled the service over the phone and the young lady just hung up on me at the time I complained. We were then billed and paid another $40.50 on 04/15/25 again. We have only ever received 2 bags of salt and were clear we didn't want their poor service. They have not been back since , but today I got billed for both $35 and $40.50. (Have print outs of payments made.) Maybe the young lady thought this would be funny (mistreating senior citizens in this manner.) Horrible customer service! This will go to court on our end if not cleared asap. Requiring immediate action to resolve.

they don't fix the leak we have on the system and plus they never call or come to change the filter…read moreevery year

What a wonderful experience! Judy called me be promptly with a quote for a soft water and R/O…read moresystem replacement and scheduled our install within a couple of days. Kyle handled the install and was quick, thorough and professional. At the conclusion of the installation, he provided all of the information we may need moving forward and assured us he would be back if we had any issues. Because of the amazing service from Judy and Kyle, we are planning to use Clear Water Systems for the annual R/O filter change each year. Everything works beautifully and I have confidence that this will be a long and happy relationship! I will not hesitate to recommend this company. Very, very happy!

Rich Terrones lies to you often on when he's coming to fix a problem with our system. He was to be…read morehere today. He never calls or text to say nothing. We even gave him Referrals when got our system. He promised so such and delivered on nothing. I pray I'm no longer after someone reads this.

Jesse was great. installed a water filtration system. Friendly , prompt, and did a wonder job…read more thanks Sheila/Laughlin

Called last week for service call requested new brine tank. They were out of stock for a week, so I…read moretold them that if I could find one sooner than they could deliver I would call them back. Couldn't find one, so would wait for their shipment. No call back telling me they were in stock. Made two more calls to see if they were in stock. Ghosted. Customer service sucks. Would not recommend this company. If I could give a negative number I would.

We had a Kinetico system years ago and loved it, so when we moved to az we looked for a Kinetico…read moredealer. Tim has been great. Shows up when he says he will,and goes above and beyond what we've expected. And the system works very well.

My husband & I had a Kinetico system in Indiana & we contacted Tim Weatherwax to get a quote for…read moreAZ. Tim came out & listened to what we wanted...he really listened & then came up with a system for our needs. Unfortunately, one part was defective BUT Tim was on the phone with Kinetico immediately & a new part was installed ASAP. Tim is professional, precise, funny & committed to making his customers happy. He actually returns phone calls/texts because he cares. I would highly recommend him! Beth C

Dukes Plumbing was spot on and easy to work with...service was done on Saturday. Had toilet water…read moreline relocated so I could in stall a smart toilet. On time service, great communication, fair pricing and most of all Don was friendly.

Hey thanks again! Did a great job on a new hose spigot replacement and it was not a easy one but it…read moreworks great and now each serviceable.. Thanks again

Spoke to several ladies at the M&R Water Hero booth at the Lawn & Garden show at the Mohave Field…read moreHouse back in Feb 2022 since we were in the market for a new water softener. I asked if their system would allow for the use of potassium chloride instead of sodium and no one knew the answer. So much for being "the water experts" they claim to be. They took my name and number down and told me someone would follow up. Guess what? No one ever did. That's a great way to lose business.

DID NOT INSTALL WATER SOFTENER PROPERLY. CHARGED ME TO COME BACK AND FIX IT. HIGHLY INFLATED PARTS…read more- COULD PURCHASE AT HOME DEPOT FOR 10%. ====== ADDED AFTER M&R RESPONSE TO MY COMPLAINT======== Your installer asked me if the PVC tube behind my house was a drain that could be used for the water softener and I told him NO that it was a pipe to water my oleander plants. After he had finished the installation and I went to turn on this watering system - he said that this would kill my plants and that this hookup needed to be done before the water softener. He could have very easily done this at the time he was installing the system. He said he did not have the parts to add a new connection before the water softener and showed me where it should go, (trying to be a nice guy and did not see it as that big of a problem - I said that I would get the parts and do it myself). After getting the parts - I realized that there was this other line that went to the other side of my house - which he had previously brought to my attention. This was all discussed the day before he did the installation. I believe that he had forgotten about this on the day that he did the installation and now wants to put the blame on me. Since he was aware of this issue at the time of making the bid for the job, I assumed all was going to be OK. I HAD NO IDEA THAT I COULD NOT USE SOFTENED WATER FOR MY PLANTS - BUT HE DID!!! If you don't make this right - I will continue to make complaints everywhere I can. THIS IS AN OBVIOUS MISTAKE ON YOUR PART THAT YOU REFUSED TO ACCEPT THE RESPONSIBILITY FOR. A VERY BAD COMPANY TO DO BUSINESS WITH. I AM SURE THAT YOUR 2 YEAR WARRANTY ON THIS JOB WOULD NOT BE WORTH THE PAPER THAT IT IS WRITTEN ON. HOWEVER I WOULD NEVER KNOW AS I AM STILL WAITING FOR A RECEIPT FOR ANY OF THIS WORK THAT WAS DONE. ALL THEY DID WAS TAKE MY MONEY - THEN RUN AND HIDE. THE $45 IN PARTS WAS 3 ELBOWS, 1 "T" CONNECTER AND LESS THAN A FOOT OF PVC PIPE. NO WHERE CLOSE TO $45 - JUST TO PROVE WHAT A BUNCH OF LYING, DISHONEST SOB's THEY ARE.

Week ago we got installed Puragain Water system, and...we cannot be more happy…read more Firstival, the gentleman Tony, who came to present us all the information was amazing. The knowledge he has,ability to answer our questions, and mostly him being focus on presenting us how the system works, what are the benefits, why we should get that system, what are differences. It was great him focusing on the product, not on comparing to other companies,etc. The truth is, if someone wants to buy,they'll buy because of the system qualities, not on the comparison to other companies. That's why, Tony is evidently professional, knows, and enjoys his job. The technician Brandon, who was installing the system was great. Fast, knew exactly what he is doing, very polite, and professional. We are extremely happy with choosing Puragain Water system, starting from the sale,through installing, to the results. The system does it job amazingly. The water taste great. I'm going to recommend that company for sure! Thank you guys again!

My wife and I just had our in home presentation with PURAGAIN WATER. I'll start with this... we…read morereceived 4 bids and presentations in our home to compare the difference in products and prices... PURAGAIN being the fourth. The 1st 3 bids from the other water solution presentations were ok with pressure to buy buy buy... my wife and I had to think about it and normally we are good with 3 bids. My wife's friend said, "hey, you need to try PURAGAIN"... so we did and WOW... what a pleasant relief. Let me tell you... CUSTOMER SERVICE IS AMAZING. We were super excited that ANTHONY L (TONY) was the gentleman that came to our door. 1st impressions everything to me and his smile never stopped. The absolute best personality and best presentation on the PURAGAIN product. TONY answered all our questions, explains the WHY they are the best with the customer service and the services they provide after buying the product. It regards to value: PURAGAIN WATER was comparable to the 3 bids we got from other companies but they came in at the best price. Service is prompt and on time. TONY had excellent communication on our appointment, explained the process, paperwork, and scheduling perfect. TONY explained in detail the services we will receive after installation of the product... which no other companies provided without costing an arm and a leg for a service call. Thank you TONY for making our day and the excellent presentation on the PURAGAIN product.

Let me just start that I have a home owner coverage. However, I waited on hold only to be told…read morethat I had to either click one and they'll call me back with no timeline or click two and disconnect. So I called A & C Plumbing. What a find great customer service. All day we had been dealing with a toilet issue. The team member gave me a quote and was able to send a gentleman over within the next half hour of my call. I was so delighted first of all to talk to a human being and to be able to get same-day service. The technician that was sent was very professional and was able to take care of the problem probably within the first 15 - 20 minutes. Thank you for the great service, the same day, Service, and I'll truly recommend you to anyone who ask. And on top of everything there's a 10% discount going on right now.

My water heater needs to be replaced. I called around and finally got someone to come out and…read morereplace the water heater. Look no further than to call A&c Plumbing. Great personal and professional service. Thanks to a Great team effort. Starting with Summer who answered my call and had Jason and Mitchell to replace my water heater. The price is very reasonable including the labor. I highly recommend A&c Plumbing. I know I'll be using A&c Plumbing in the future, hopefully not too soon. Great Job Summer, Jason and Mitchell...