Another visit on a random weekday at around 10:40am and there's hardly anyone here. I signed in as…read morea walk-in since I don't have an appointment. When I walked in, there were 2 people waiting and a guy signing in before me. As soon as I signed in, the 2 patients waiting we're already called in. I had my labs virtually and I was able to send the file to their email. The process was seamless and easy. The place is clean and tidy. The 2 receptionists at the front desk were really helpful, kind, considerate, and accommodating. I've had seen my fair share of dismissive & rude receptionists, that witnessing their interactions with patients is very refreshing. The phlebotomist was also pretty efficient. Overall, the total amount of time I spent from walking in to walking out was about 30mins. Knowing that I was risking it by entering as a walk-in patient, I knew I could walk out if the waiting area looked crowded. Thankfully, that was not the case today!

I had to reschedule my appt a handful of times due to extenuating circumstances. But when I finally…read moremade it to the office, they were able to find my scripts from my doctor. I was serviced right away and had a lovely phlebotomist, Trell (sp?). She was sweet, professional, and I didn't feel a thing. Highly recommend this labcorp facility! Definitely will be coming back.

Been here before. No problems with the technicians, but yes sometimes a long wait even with an…read moreappointment. Yes, at times in the past the staff was curt. Today, the staff person was lovely. This time, the tech who drew my blood, a big male person, did not listen to my request. He acted like he was going to and didn't. He hurt me drawing my blood. I hope never to get him again. If he comes out as my technician, I will request another person hoping this won't cause me difficulties or even more pain as some sort of retribution. Technicians should appreciate that some of us find blood drawing stressful and should be receptive to simple requests (for which others have no problem). I didn't appreciate him in essence lying by omission, but acting like he knew what was best for me--clearly it wasn't, as I already knew.

Short waiting time. Courteous people. Convenient location just off 50 between Prosperity and…read moreGallows (like life itself). Free parking.

How to find a place: You can park in the garage near the Chipotle. There are some stairs on the…read moreleft side of the garage if you are facing the entrance of the garage. Take the stairs up to get to the entrance of the Urgent Care Center. The other way to find a place is to park in the garage and then walk around on the outside of the garage to find the stairs that lead to the entrance of the Urgent Care center. There are signs on the walls that will indicate the Urgent Care Center. Cons: First, they give you forms that are copied from an original that was obviously highlighted so you can't see some of the words. I don't understand why they can't get a clean copy of the forms. Second, the forms are outdated and do not have a lot of room for you to write your medical history, medications, etc. Third, the medical assistant needs more tact in communication. She opened the door and pointed in my direction, but I was sitting around a group of people, so it wasn't clear who she was pointing to. She should have announced the last name of the person. It's rude to point fingers at people. I tried to clarify if she was asking for me to come up, and then, she says yes you. She has very poor communication skills. She does not greet you at all. She doesn't explain the process or what to do after the visit is over. I have managed medical clinics, so I know what I am talking about. Pros: The receptionist seemed proficient. The place is clean and seems organized. The wait is usually not that long, but you can always call ahead to see how long the wait is. The physician assistant seemed proficient and was friendly. As with any medical visit, always call ahead to confirm if they take your insurance and bring your ID and insurance card(s), a list of your current medications, medical conditions/history, and other names of your other doctors to make it easier. I would visit them again to give them another chance if I ever needed Urgent Care again. I hope they use this feedback to improve.

I'm really surprised by the low reviews. I've come here several times for different reasons. I've…read morenever waited more than a couple minutes, no matter what time of day. Everyone has always been really friendly. And my problems have all been taken care of when they could be, or I was referred to a specialist if needed. This is definitely my go to place when my GP can't see me quickly enough.

Made a same-day appointment and arrived 5 minutes early. The technician called me within 10 minutes…read moreand was very friendly and efficient. Very pleased with the interaction.

Had to hop on and leave a review after seeing their low rating?! I made a same day appointment,…read morewalked in with twenty minutes til close, was greeted with such kindness and understanding. I had two practitioners demonstrate efficiency and high quality care. Seriously I blinked and my blood was drawn. Amazing!!!

Great concierge service. Dr. Siavash Sobhani is a great doctor that enjoys building relationships…read morewith his patients and keeping them healthy. I recommend his concierge service as I tried many before and not one has came to par with Dr. Sobhani service.

From the owner: PRAEVENTUS is a medical concierge program offering one of the most advanced, individually tailored…read morephysical exams in the Greater Washington Metropolitan area. PRAEVENTUS uses the most advanced medical technology and individually tailored program for its clients.

This practice seems to be all over Virginia, I found them after my original rheumatologist of…read morealmost 20 years Dr. Rosalia Lomeo retired. No one will ever be a good replacement for her, so I went in with low expectations. So far the Willow Oaks office has been ok, they did change the major treatment, but luckily they didn't do the nightmare scenario of changing everything, or making me start at the beginning again. I'm irritated I have to see a separate pain specialist, pain is part of a rheumatology diagnosis for most, so forcing patients to make separate appointments for chronic pain seems part silly, part taking financial advantage of patients. But I guess this is part of the new chain style of medicine in the U.S. Dr. Lomeo was old fashioned, and treated all symptoms of her specialty, and left specialists for areas outside of her expertise, of which pain is included for ALL rheumatologists, can you tell I miss her yet? The office staff is largely quick and efficient, they do their best to navigate my insurances that try to get out of paying. I admit I prefer dealing with some, who are friendlier. But they're all decent. Seating is comfortable, and appointments are mostly on time, but as with all rheumatologists, you may find they run late because sometimes patients just need more time at their appointments. Have patience, and bring a book just in case. Parking is easy because the office is between free car parks, beware though, because the carpark elevator often breaks down. The infusion center is at the same office, which is convenient. The nurses here are very nice, normal Geri-chairs to lay or sit in. Be prepared to make future appointments well in advance. And they do blood draws here and in the office, which almost makes up for the pain clinic nonsense. So far, the patients that come here are also pretty chill as well. The doctors and PAs are professional, and do try to ensure you have the right protocols. I'm not looking for a cure, just stability and they're getting there. I love Alisha the PA, she's good natured and answers all my questions. Dr. Bodadi is quiet, but thoughtful and seems kind. I've dealt with my diseases since childhood, and was a nurse; so my experiences may be much different than someone else who's looking for a miracle. With the disappearing population of old fashioned practice, that treats the whole person; this office is probably as good as it gets unless you can find a concierge rheumatologist. Don't know about the other offices though.

I am very happy with the concern and efforts of Dr. Thomas to solve my perplexing problem. Also the…read moreability to see her on short notice relieved my anxiety over not being able to get answers I needed. She is a very caring and professional doctor. My wife and I were pleasantly surprised when Dr. Thomas had a staff member call my home to make sure I had arrived home safely when she found I was driving by myself. I was sure of my ability at the time, but her concern was heartwarming and appreciated. George Mysel

I've been here twice for standard mammogram screening. They are outstanding with sending reminders…read morewhen your next appointment is due and really good about notifying you the week prior and a few days prior to remind you that the scheduled appointment is coming up so you don't forget. Once you enter and check in, they tell you to have a seat and fill out paperwork. They call you, introduce themselves and tell you where to go and change. When it's time to enter the scanning room, it's sorta erie. To be honest - the process is slightly uncomfortable, but I try to focus on good thoughts and and maintain proper perspective. The scanning takes about 10 minutes. Typically, you tell them who your Primary Doctor or Obgyn is and they send the results to them. Then you're supposed to check back with your primary care or obgyn doctor to discuss the test results. I never do that step because I forget. They will mail the results directly to you within 1 month of the appointment so you can get results that way as well. Service at the check-in counter is sort of chaotic or hit or miss. - 2 stars In my personal opinion, I felt as though the overall attitude of professionalism has a lot of room for improvement. I got the sense some of the ladies were either not quite awake, bored, or lacking enthusiasm in their job and did not want to be be there. Not super welcoming. I felt like a number because they lacked warmth and hospitality. Smiles go a very long way during a medical appointment that causes many people anxiety. Nevertheless, stay on top of those mammograms! Encourage a friend to stay on top of theirs! Go with a friend or relative if they're sorta anxious about going by themselves. Schedule an appointment the same week or day with a friend to keep each other accountable. Once you get into the routine, it's completely doable.

Literal incompetency around every corner, filthy offices, long wait times, impossible to reach…read moreanyone when you need to, ridiculous hold times, difficult to impossible to schedule an appointment, makes healthcare a nightmare-- hate WRA!