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    Affordable Kitchen and Bath

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    1 year ago

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    Bath Fitter - Guest bath

    Bath Fitter

    2.8(33 reviews)
    3.9 mi

    The installation process was smooth. What wasn't smooth was and still is an issue to date-my…read morematerials arrived earlier than expected so the Desiree(the permit coordinator) called me to get the installation done at the end of January and offered me a $100 "incentive", which I accepted. The check has been "in the mail" for about 3 weeks. Desiree S Feb 10, 2026, 10:47AM (7 days ago) to me Confirmed the check has been mailed out. Please check back with me by end of the week Friday. Well, here we are February 17th and she no longer answers my emails or accepts my phone calls. Venting here as this might get someone's attention.

    Bruce: You…read moreindicated to contact you, but how (email or phone number) please. I have called many offices in the U.S. and Canada about this fiasco. I understand you are franchise driven. I was not given the opportunity from the Ft. Myers franchise to get this info to the franchise owner. Comments I received from their office, such as "You are not our only customer" or "We cannot do the repair, we are busy" or "That is the best we can do" - are unacceptable! Waiting 5 plus weeks for a repair of a defective installation and then to be told to be available for 5 hours on that day only to be told, "We need to reschedule you", at the 3 1/2 hour mark an after an unreturned call/voicemail and my second call about a better approximately repair time!!! Poor, poor, poor! I expected better treatment by Bath Fitter. If you indicate "contact us", please leave contact information.

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    Bath Fitter
    Bath Fitter - Tub and walls replaced

    Tub and walls replaced

    Bath Fitter - Main shower

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    Main shower

    Affordable Kitchen and Bath - kitchenandbath - Updated May 2026

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