Everything about this service call today was GREAT! Starting with the young lady who answered the…read morephone and took my information to the Technician Cole who came out for the repairs. I highly recommend this company. We did end up buying a new garage door from them.

They came over right away and replaced my dead garage door opener. The new one has phone controls…read moreand a security camera. It has very quiet operation compared to my 10 year old model.

Springs broke on the garage door last week and needed to get someone out the same day. Called a…read morefew vendors - Ruben was both professional and friendly and offered to come out within the hour. He had the springs replaced in 35 minutes and offered fair pricing. I definitely recommend Illiana for your repair needs.

Awful experience with this company. Installed wrong products and wouldn't refund money. Beware!…read more We had to have the job redone!

These guys are absolutely terrible! I purchased a garage door opener, along with installation from…read morethese guys, at Home Depot on October 30th, 2025. Not once, did I get a call or email from them about the installation. I had to go into the Home Depot, where the purchase was made, on 3 separate occasions. On the third occasion, I got phone numbers and emails along with contacts. I made a direct phone call to a Josh but there was no answer. I left a message but never got a call back. I then proceeded to email higher level management, Ashley Townsend and Michelle Jiang but never got a response back. I finally got a call back from Josh, but he told me he was going on vacation the following week. (They only have one installer?) After waiting another 9 days and Josh getting back from vacation, a date for installation was scheduled for today, November 25th, 2025. I took the day off to be there for the installation which was scheduled for 10am to 12pm. Josh proceeded to get to my house at 12pm. Upon seeing my door, he said that I would need a rail extension kit and that this "kind of thing happens all the time." (If that's true, why wouldn't you ask me if I measured the height of the door or if I had purchased a rail extension kit when we talked on the phone? -- as a layman, I assumed home garage doors were a standard height. And even better yet, why wouldn't a service provider have the necessary tools and items available to do the job?) From there, I could tell that he was alluding to leaving, requiring me to reschedule. I reminded him how long I had been waiting for installation and that I took the day off. I also shared that my local Home Depot was less than 10 minutes away and that I could be back in 20 minutes. He then conjured up the excuse that he had a doctors appointment that he didn't want to be late to. At that point, I let him know how obvious it was that he was full of you know what. What a joke. What a lousy company. Stay clear of these guys. ****UPDATE 11/262025**** This guy Josh is not only lazy but he's a liar. I measured my garage door opening this morning and it measures a little over 88". Garage door openings are made with an additional 4"-4 3/4" for clearance. I have a 7ft garage door. Photo below.

Contracted through Lowe's to install a garage door opener I bought from them. Josh arrived in the…read moreearly half of my scheduled service window and did a great job. He was friendly, outgoing, and knowledgeable about the work that was needed. I would and will continue to call Josh for all of my garage door repairs and needs.

After getting a quote from the bigger area garage door company, I shopped around more. I came…read moreacross this company. He had a much lower quote and could come out that afternoon. He works by himself. I watched him repair and replace springs,he knows what he is doing and explained the process to me as I watched. Great hard working and honest guy.

Gabriel was absolutely amazing. I called on a Sunday expecting to get voicemail but he picked up…read more We talked And he was doing a job in Crown Point but said he would call me when he was done. He came to my house about 7pm and got my garage door working again like new. I thought I was going to have to replace the whole thing. He was very reliable, talked me through what issues to look for in the future and charged me an extremely fair rate. I would highly recommend him to anyone!

This is the second home I have used Ruel roofing. Bryan is excellent. He is conscientious and…read morefair. Bryan cares about his customers and works hard to make sure you are happy. After my first experience, he was my first call on my second home, I was even more pleased the second time around. Go with Ruel, you will not be disappointed.

I called them for an estimate, they made an appointment with me…read more They were a no call/no show. When I phoned, no answer when phoned. This is unprofessional to say the least. If you're trying to hire someone for a job, and they can't meet the minimum standard: communicating and showing up...then they're not worth hiring. Especially when dealing with contractors. While I cannot speak to the service they actually perform, they never made it that far; I consider it a bullet dodged. Consider this before doing business with them.

They installed siding and gutters on our new home. Everyone was very helpful with any questions or…read moreconcerns we had. The seamless siding looks so nice compared to vinyl. Very competitive pricing.

We recently had our roof replaced with architectural shingles. The service we received by the work…read morecrew was exemplary, they were very professional and very efficient with their work. The company is very easy to work with, giving us options and suggestions to better enhance our homes appearance. I would definitely recommend them.

They installed my two garage door openers when lightening struck my house. Prompt service…read moreknowledgeable guys! Plus locally owned company!

Our garage door broke. My car was trapped inside. The door had a sticker on the inside from when it…read morewas installed. The phone was answered by a VERY courteous lady who said she could have someone out in under four hours! She gave me a good idea of the charges if it was what it appeared to be (broken pulley cable). I was thrilled and booked the appointment. A very kind and professional young man called me a bit earlier than expected and said he was on his way. He arrived and was considerate of our home. He diagnosed the problem in under one minute and said it would take him the minimum billable time to fix. He also found a broken hinge and I said to fix it and he lubricated the tracks. He fixed everything flawlessly and even happily answered the questions I had about a replacement door opener. The bill was LESS than expected! This was beyond optimal for an unexpected repair. I could not be happier.

Car stuck in garage due to broken spring at 9:00 am and off to work by 11:30 am. The technician…read morethat arrived was efficient, professional and polite. Great service and I highly recommend Overdoors of Illinois!